September 2021

Caribbean dream


September 2021

In this Issue


The September 2021 cover of Cruise Adviser, featuring a tranquil beach of Barbados

In this issue

Find out what's in the latest issue of Cruise Adviser

Editor’s letter

Plus, how to get in touch with the team

News: Cruise lines continue to return

Plus, Princess reveals Japan programme

News: Hays Travel success down to cruise bookings

Plus, Azamara steps up destination focus under new owners

Book Scenic and Emerald Cruises for 2022/2023 and earn luxury gifts

With their early bird deals and agent incentives, Scenic and Emerald Cruises are rewarding those looking ahead to 2023

News: When do cruises restart?

Details of cruise line restarts, along with each line’s current regulations regarding vaccination, Covid-19 testing and the wearing of face masks

Six boutique Saga cruises to book now

Saga’s stunning new ship adds to its collection of boutique cruise experiences

Agent incentives

Encourage a travel agent friend to sign-up to Cruise Adviser and we’ll enter you in a prize draw to win a £50 Amazon voucher

Cruise 20 Awards: The Winners

You’ve been voting for your favourite cruise lines in 20 categories, from the most environmentally friendly to the best pizza, here are the winners… 

Eight things we’ve learned about Tui River Cruises

As Tui enters the river cruise market, Janine Kelso spends a few days onboard Tui Maya to find out about the new line’s unique offering

Ports of Call: Seattle

The gems of the Emerald City are worth discovering before or after an Alaska cruise, says Sam Ballard

A pinch of SALT: Dining on Silversea

Jane Archer boards new ship Silver Moon to sample Sea And Land Taste – the line’s culture and food initiative

How to Sell: the Caribbean

Each issue, cruise expert Jane Archer shares her tips on selling a specific area of cruise. This time, she looks at cruises in the Caribbean

Trade support directory

The vital contact details for all major cruise lines operating in the UK

Editor’s letter

Welcome to our 60th edition

Welcome to the latest Cruise Adviser – our 60th edition, coming almost seven years since our first publication. In it, we reveal the results of our Cruise 20 Awards – you’ve been voting in various categories, from the best overall lines to best kids’ clubs, food and more. See all the winners here.

As it’s September, we also have our traditional Caribbean focus, with Jane Archer considering how best to sell the destination. Jane also gets on board Silversea to experience SALT and Janine Kelso joins Tui River Cruises as it launches on the Rhine. We also revisit Seattle, one of our favourite ports of call, plus we have our list of cruise line restart dates, along with all the latest news and incentives.

We hope you enjoy reading and good luck selling.


Get in touch

Cruise Adviser is the leading cruise publication for the travel trade. The award-winning magazine contains insightful comment, features, news and advice for those looking to sell cruise holidays. Uniquely aimed at frontline travel agents, two thirds of readers say the magazine has helped them make a sale.

Cruise Adviser is published monthly, and is out on the second Wednesday of the month

To view our 2021 media kit and forward features list, please click hereCruise Adviser is created by Waterfront Publishing. See for more details.


Anthony Pearce, director

Design: The Studio
Sub-editing: Nathaniel Cramp

Advertising and partnerships
Sam Ballard, director

Bryan Johnson, senior sales manger
020 3865 9338
07532 709 734

Cruise Adviser
Hop Exchange,
Southwark Street,
London,  SE1 1TY

020 3865 9360


Cruise lines continue to return

Riviera is one of the latest lines to restart, with river cruises sailing on the Douro for the first time in 18 months 

Riviera Travel has completed its first river cruises in 18 months with two eight-day sailings to Porto and Salamanca.

A total of 120 passengers were onboard for the voyages, which featured excursions to a Porto vineyard and the old city of Salamanca, an official Unesco World Heritage Site, as well as guided tours of local landmarks, including Castelo Rodrigo and Mateus Palace gardens.

Riviera will now operate a series of river cruises across Europe until early November.

Katja Hildebrandt, head of product river and ocean cruise at Riviera Travel, said: “Our Douro cruises were the perfect first sailings back, as our guests really did feel they were away from it all as they visited some of Iberia’s most beautiful towns, gardens and vineyards.

“We can’t wait to welcome more people back on board, as our European river cruises return to some of the most beautiful destinations along the likes of the Seine, Rhône and Danube.”

Cruise passenger Sally Harper said: “The organisation that Riviera have put into this has been absolutely second to none; I can’t fault it. This is the second trip we’ve done with Riviera, the first one was Croatia, but this is the first river cruise I’ve ever done and it’s gone beyond my expectations.

“The river is spectacular. Everybody told us to expect a beautiful river and this has just blown me away. The food is great and the staff are so friendly, everywhere is so immaculately clean. We’ve felt really safe and secure at all times.”

Emerald Cruises resumed sailings on the Douro on July 31, while Emerald Destiny is due to set sail from Nuremberg on September 6 for the eight-day Danube Delights river cruise.

Oceania Cruises has also resumed sailing, with Marina becoming the first ship to welcome guests back on board after a pause of 524 days. It was also the first cruise ship to sail from the port of Copenhagen since 2019.

Princess Cruises’ ship Sky Princess became the third in its fleet to resume operations – after starting a series of UK domestic sailings from Southampton. Crystal River Cruises has also resumed sailing in Europe.

Fred Olsen became the first UK cruise line to complete an international voyage since the resumption of cruising in the UK. Borealis, one of the line’s new vessels, returned to the UK from Iceland with around 800 guests on board.


Princess reveals Japan programme

The line will sail 43 itineraries from Tokyo and Kobe on Diamond Princess 

Princess Cruises has launched its 2023 Japan cruises season with 43 itineraries, ranging from five to 19 nights.

The 2,670-capacity Diamond Princess is returning for the summer and autumn of 2023, marking its 10th anniversary of sailing from Tokyo and Kobe.

The luxury liner boasts a tranquil Izumi – the largest Japanese bath of its kind at sea.

The ship is offering 57 departures and will call at 38 destinations, including the southern tropical island of Okinawa and the northernmost island of Hokkaido.

Highlights of the cruise programme include the opportunity to experience seven festivals, such as Kyoto’s world-famous Gion Festival, featuring hand-crafted floats.

During spring cruises travellers will get the chance to visit a classic Japanese garden, see cherry blossoms while picnicking and soak in a geothermal onsen, a natural hot spring bath.

The programme also features eight ‘more ashore’ late-night stays in ports, including Akita, Aomori, Hakodate and Osaka (for Kyoto).

Princess also offer 13 to 14-night Japan Cruisetours, which combine a land tour with a cruise for a more in-depth experience. Land destinations include Tokyo, Kyoto and Yokohama.

A seven-night Kyushu & Korea voyage starts from £879 per person, sailing roundtrip from Tokyo (Yokohama) and calling at Nagasaki, Jeju, Kagoshima, and Omaezaki, departing September 8, 2023.


Hays Travel success down to cruise bookings

The travel agent made a profit in August and says that ‘seacations’ have whetted customers’ appetite for cruises

Hays Travel made a profit in August thanks to the number of Brits they’ve “sent on ‘seacations’.”

Hays Travel chair Dame Irene Hays said: “It wasn’t the summer we wanted, and we’re nowhere near where we were in 2019, but August has been stronger for us.

“The number of people we’ve sent on ‘seacations’ who’ve never cruised before, have tried one and come back and booked a cruise for next year or later this year, is massive. It’s got our customers’ appetites whetted for the future.”

Cruise specialist revealed last week that the ‘seacation’ demand is set to continue with almost half (48 per cent) of holidaymakers who have taken a UK cruise this year planning to book another one within 12 months.

Almost half (49 per cent) of all bookings made with Hays Travel since August 1 were for short-haul breaks, while 23 per cent were for long-haul holidays, 23 per cent for cruise, and five per cent for UK breaks.

The majority of bookings made in August were forward bookings for summer 2022.

Only 27 per cent of bookings made in August were for summer 2021, while 40 per cent were for summer 2022, and two per cent for summer 2023. A total of 21 per cent booked for winter 2021, while nine per cent booked for winter 2022.




Azamara steps up destination focus under new owners

After Sycamore’s $100 million investment, president and CEO Carol Cabezas talks to Jane Archer about the line’s future

Azamara will be targeting seasoned cruisers as it steps up its destination focus on its return to service under new owners Sycamore Partners.

President and chief executive officer Carol Cabezas said mainstream cruise lines do a great job bringing in new-to-cruise customers; Azamara is there for when they are ready to ‘graduate’ to a different experience.

“More experienced travellers are looking for more than the Caribbean and Rome. They want smaller ships that can visit more unusual places. They are interested in getting out there and exploring,” she said. Azamara ships hold just under 700 passengers.

Cabezas was speaking on Azamara Quest in Greece, the line’s first sailing since the pandemic halted all cruising in March 2020. It was also the line’s first cruise under its new owners.

Sycamore bought Azamara from Royal Caribbean Group in January 2021 as a three-ship operation and immediately announced it had bought a fourth vessel. “Stefan Kaluzny [one of the co-founders] called me the day after the papers were signed to say he had a present for me – a new ship,” she recalls.

The new vessel, Azamara Onward, increases the line’s capacity by a quarter but Cabezas is confident that can be filled. “Sycamore have come into this because they believe travel will rebound,” she said. She declined to discuss targets but added: “We will be cash positive in 2022.”

Azamara Onward, which was most recently sailing as Pacific Princess for Princess Cruises, starts sailing in its new colours in spring 2022 after a refurbishment that will take a large slice of $100 million that Sycamore is investing over the next nine months to refresh all the ships.

Among changes, the casino will be taken out and replaced with a shore excursions desk, while retail areas will be opened up and start selling local products to bring the destinations being visited on board. Menus will be rewritten to feature more local dishes and drinks.

Cabezas said: “We are looking to dial up on destination through our culinary offering and putting more resources into our pre and post-cruise offering. Most of our guests stay a few days before or after their cruise anyway, so we are tapping into what they are doing.”

Azamara has secured a new UK office in Weybridge, Surrey, but the team – headed by David Duff, commercial director international markets, and including three in sales and one in marketing – is unchanged from the Royal Caribbean days.

Cabezas said: “Agents account for more than 70 per cent of our business. They understand our brand, so my goal was to keep the sales team stable.” She added it is ‘probable’ the UK sales will expand in the next 12-18 months.

Paid partnership

Book Scenic and Emerald Cruises for 2022/2023 and bag luxury gifts

With their early bird deals and agent incentives, Scenic and Emerald Cruises are rewarding those looking ahead to 2022 and 2023

From Christmas Markets in some of Europe’s prettiest towns and cities to France’s wine country, Scenic and Emerald Cruises are offering a range of incredible itineraries for the 2022 and 2023 season, which have been released ahead of schedule.  

And, with the return of River Rewards & More, travel agents will once again have more opportunities to earn when they book their clients on a Scenic or Emerald Cruises holiday.


Travel in the absolute lap of luxury on board Scenic’s beautiful fleet of river ships. Whether it’s on the sun-drenched banks of the Douro (from £2,845 per person) or a five-day taste of the Danube (from £1,795 per person), where guests can enjoy Vienna’s atmospheric cafes and learn more about Budapest’s fascinating history. 

Cruises with Scenic are truly all-inclusive. The price includes return flights (or Eurostar), transfers, spacious suites, a personal butler on board, all shore excursions, premium branded beverages and dining, as well as gratuities.

Guests booking before September 30 will save up to £1,400 per couple on cruises sailing the Rhine, Main and Danube, the rivers of France and the waterways of Russia. There are also savings of £1,200 per couple to be had on Portuguese itineraries. If guests pay their full fare 12 months before departure they can enjoy a further 10 per cent Super Earlybird saving on middle and upper decks. 

Emerald Cruises

Emerald Cruises allows guests to travel on some of the most contemporary river ships in the world. The company has nine Star-Ships, eight of which cruise Europe’s rivers and one on the Mekong. 

Emerald Cruises has now put a range of its 2023 itineraries on sale early. These itineraries include the eight-day Sensations of Lyon & Provence, the eight-day Secrets of the Douro and the nine-day Jewels of the Rhine. There are also sailings available on the Danube as well as opportunities to see the famous Dutch tulips and winter Christmas market cruises.

For guests who book before September 30, Emerald Cruises is offering savings of up to £1,400 per couple on Rhine, Main and Danube cruises. Sailings on the Douro have savings of up to £1,200. All new bookings will receive a complimentary Premium Drinks Package. Guests who pay for their cruise in full 12 months before departure will get an additional 10 per cent Super Earlybird saving (on middle and upper decks)

River Rewards & More

Scenic and Emerald Cruises’ River Rewards & More travel agent incentive scheme is back. The scheme gives agents the opportunity to earn luxury gifts for EVERY Scenic and Emerald Cruises booking. Alongside points for EVERY booking, the more an agent makes, the higher the rewards, with bonus points on offer for those agents who go above and beyond the call of duty. 

How it works: 

  • Earn 100 points for every Scenic or Emerald Cruises river cruise booking you make. 
  • Earn 150 points for every escorted touring booking you make. 
  • Earn 200 points for every ocean cruise booking you make on board Scenic Eclipse or Emerald Azzurra.

Gifts range from designer fragrances to complimentary cruises. The sky is the limit!

Find out more


When do cruises restart?

Details of cruise line restarts are below, along with each line’s current regulations regarding vaccination, Covid-19 testing and the wearing of face masks. This information is updated regularly; you can find all the latest cruise news here.


A-Rosa River Cruises has now restarted cruises on the Rhine/Moselle/Main, the Danube and the Douro.

Due to hygiene and health protocols, more staff are required and, because of quarantine regulations for international crew members, some are experiencing delays in taking up their roles. As a result, cruises on A-Rosa Flora have been suspended until September 24.

Cruises on the Seine and Rhone will not resume in 2021.

Regulations: Before departure, all guests (six years and older) require proof of a negative PCR test (maximum 72 hours old) or rapid antigen test (maximum 48 hours old, no self-test) or a complete Covid-19 vaccination (14 days after last vaccination dose) or recovery from Covid-19 (proof of a positive PCR test at least 28 days, max. six months old). Guests should take a sufficient number of medical masks and the line recommends carrying FFP2 masks, as in some regions they are compulsory. More information here.


AmaWaterways has restarted European river cruises on the Douro, Danube, Rhine and also in France.

Guests impacted by European sailings suspended from July until October 31 will be contacted directly. All Mekong River cruises through Vietnam and Cambodia have been suspended until November 30.  

Regulations: Guests must be fully vaccinated at least 14 days (in the case of Pfizer, Moderna and AstraZeneca or 28 days for Johnson & Johnson) prior to their sailing date. We also recommend all guests, regardless of vaccination status, take a PCR test within 72 hours prior to departure and bring documentation of a negative result with them on their sailing, as a precautionary measure.

Prior to boarding, an online health and contact screening questionnaire will be required and at embarkation, guests’ temperatures will be taken with no-contact infrared thermometers. Guests are required to wear face coverings when moving through interior spaces and medical grade or N95/KN95 masks are recommended. More information here.

APT Touring

APT Touring is hoping to resume tours and cruises from October.

In the meantime, the company is offering 100 per cent future holiday credit (FHC) valid on any of their brands up to December 31, 2023.

Regulations: APT has adopted the Cruise Lines International Association (Clia) recommendations and actioned increased health screenings and protocols for all cruises, both on board and prior to boarding, for all passengers and crew. More information here.

Avalon Waterways

Avalon Waterways has restarted its European river cruises on the Seine, Rhine, Danube and Rhône. Sailings on the Moselle resume on September 10.

It says: “All 2021 travel bookings automatically come with our Peace of Mind Travel Plan – free of charge. This plan gives guests the ability to move their booking to another destination, vacation, brand or simply a different 2021 or 2022 departure date, no questions asked. For as long as the Covid-19 pandemic is still affecting, travel, all bookings for 2022 travel dates are also covered by the Peace of Mind Travel Plan, extending the ability to move travel dates to 2023.”

Regulations: Proof of a full Covid-19 vaccination is required. There will be reduced ship capacity and social distancing guidelines, plus mandatory health screening, including touch-free temperature-check, for all guests and crew at embarkation. More information here.


Azamara has resumed sailing on Azamara Quest. Azamara Journey will operate Mediterranean cruses from October 13.

Regulations: The line says it is collaborating with government health authorities and Clia to develop its boarding screening process and updated health protocols, which are not yet finalised. More information here.

Carnival Cruise Line

Carnival Cruise Line has restarted cruises in North America.

Carnival Magic, Carnival Paradise, Carnival Valor, Carnival Legend and Carnival Radiance are due to return to service in November.

Australia voyages aboard Carnival Spirit are suspended until September 12 and Carnival Splendor until September 17.

Regulations: Vaccinated cruises are available for guests who have received their final dose of an approved Covid-19 vaccine at least 14 days prior to embarkation day and have proof of vaccination. Additionally, fully vaccinated guests must present the negative results of a Covid-19 test (PCR or antigen) taken within three days of their embarkation. The line will continue to welcome unvaccinated guests, including children under 12 who are not eligible for a vaccine. The application process has its own set of procedures that must be carefully followed. More information here.

Celebrity Cruises

Celebrity Cruises has now resumed sailings in Europe, the Caribbean, Alaska and the Galápagos.

Regulations: All guests and crew above the age of 18 must vaccinated against Covid-19. Those under the age of 18 must have a negative PCR test result within 72 hours of embarkation. More information here.

Celestyal Cruises

Celestyal Cruises resumed operations in June, but following the conclusion of its summer season it has decided to postpone its autumn and winter sailings and will resume operation in March 2022, as per the scheduled programme.

All named and paid individual guests impacted by the postponement of sailings from September until December will have the option of receiving full refunds or applying their deposits to 2022 or 2023 sailings with a 20 per cent bonus value to be applied to their future sailing. 

Regulations: All guests will have to provide proof of vaccination, or a negative PCR test within 72 hours of embarkation. There will be thermal screening at embarkation and daily contactless monitoring throughout the vessel. More information here.


CroisiEurope has restarted most European river cruises, French canal cruises and its ocean cruises from Croatia and Corsica.

Regulations: Guests will need to provide proof of vaccination or a negative PCR or rapid antigen test prior to embarkation. More information here.


Crystal has resumed sailings with the majority of its ocean and river fleet. Crystal Esprit’s return has now been delayed until September 27.

Regulations: All guests will be required to be fully vaccinated against Covid-19 and a mandatory test with negative results will be required prior to departure. Guests will also have their temperature checked both prior to boarding ship or venturing ashore and Crystal operates what it calls a “responsive mask policy”. More information here.


Cunard has resumed sailing with a series of Staycation voyages from Southampton on Queen Elizabeth.

As a result of continuing global travel restrictions, the line has reviewed their international sailing plans.

All voyages on Queen Elizabeth after October 18, 2021 and on or before March 9, 2022 are now cancelled and will be replaced with new voyages to the Iberian Coast and the Canary Islands.

The World Voyage on Queen Mary 2 from January 3, 2022 is now cancelled and will be replaced with new roundtrip voyages from Southampton to the Caribbean via the Canary Islands and New York.

Queen Victoria will remain out of service until late April 2022 and all voyages between September 10, 2021 and April 29, 2022 have been cancelled. Some of these cancelled voyages will transfer to Queen Elizabeth.

The line will be will be contacting all impacted guests regarding their options.

Regulations: All guests aged 18 and over will be required to have completed their vaccination course a minimum of 14 days prior to sailing. All guests aged 17 and below will need to have completed their vaccination course a minimum 14 days prior to sailing or will require a negative PCR test within 72 hours prior to travel. All guests will also require a negative Covid-19 test at the terminal. Appropriate social distancing in line with latest guidance for cruise lines. The requirement to wear a face mask, with no exceptions, in specific areas including the terminal, when moving around indoors on board, and when seated in the theatre. More information here.

Disney Cruise Line

Disney Cruise Line has resumed sailing, with Disney Magic operating staycation cruises from UK ports and Disney Dream from Port Canaveral in Florida.

The line is currently preparing Disney Fantasy and Disney Wonder to welcome guests once again and will share more information soon.

Regulations: Disney Magic at Sea sailings are for UK residents only. Guests aged 18 and older must be fully vaccinated against Covid-19. Guests under 18 must provide proof of a negative PCR test result prior to embarkation. All guests, including those who have been vaccinated, are also required to undergo an antigen Covid-19 rapid test prior to boarding. Daily temperature checks and health questionnaires will be required for all guests during the cruise. Masks are required in public areas. More information here.

Emerald Cruises

The Scenic Group, including Scenic Luxury Cruises & Tours and Emerald Cruises has started a limited number of European river cruises. All other river cruises and land tours have been suspended.

All guests with a booking scheduled to depart between July 1, 2021 and December 31 will receive a Future Travel Voucher (FTV) for the full amount that has been paid to date, valid for travel until June 2024.

Regulations: All guests are required to have received the required dose(s) of an approved Covid-19 vaccine. More information here.

Fred Olsen Cruise Lines

Fred Olsen Cruise Lines has resumed sailing. New itineraries include a Welcome Back series of British Isles cruises, plus the Netherlands, Norway, Iceland, the Balearics and the Canary Islands.

Regulations: All guests must be full vaccinated and will have to wear a face mask when moving around inside the ship and where social distancing is not possible. They have introduced ‘social bubbles’ on board, allowing guests up to five companions with whom they can dine and drink with. More information here.

G Adventures

G Adventures has started a limited number of tours. All other G Adventures and National Geographic Journeys with G Adventures tours are suspended until September 30.

It says: “Our Book With Confidence policy lets you cancel and rebook a tour closer to the time of departure, giving you added flexibility and peace of mind. Until December 31, 2021, book travel with us departing before December 31, 2022, and you can cancel and rebook up to 14 days prior to your departure date.”

Regulations: Passengers on all trips departing on or after October 1, 2021 will be required to comply with G Adventures’ Travel-Ready policy, which requires either full Covid-19 vaccination with the final dose given at least 14 days prior to the start of the tour or the receipt of a negative PCR test within 96 hours prior to the start of your first welcome meeting. More information here.

Holland America Line

Holland America Line has restarted cruises from Greece, with sailings from Piraeus on Eurodam on sale now.

Regulations: Holland America Line cruises from Greece will be available for guests who have received their final dose of an approved Covid-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination. More information here.


Hurtigruten has restarted its Norwegian coastal sailings between Bergen and Kirkenes. Its expedition cruises resume from October 6.

Regulations: Guests must show .  Face masks are required in public areas indoors, except when eating and drinking. More information here.

Marella Cruises

Marella Cruises has resumed operations with UK and international sailings.

It says: “We’ll be as flexible as we possibly can if Covid-19 means your cruise needs to be cancelled. We’re constantly reviewing the latest travel advice around the world and will work with you to take whatever the right action is for your particular circumstances. If you can’t sail due to not being vaccinated, you can change or cancel your booking for free.”

Regulations: Anyone aged 18-years and older will be required to have had both Covid-19 jabs at least seven days before travelling. Guests of all ages must also provide proof of a negative lateral flow test before boarding. More information here.

MSC Cruises

MSC Cruises has restarted with a programme of British Isles cruises on board its flagship MSC Virtuosa departing from its new terminal in Southampton.

They also have updated itineraries in the Mediterranean and across Europe for the summer 2021 season, but until the end of September these are only available for residents of Schengen countries.

Regulations: All UK residents over 12 years of age will be required to be fully vaccinated at least 14 days before embarkation. Children between two and 11 years old will need a negative PCR test taken within 72 hours before embarkation. In addition, all guests over two years of age will have to undergo an antigen test at the terminal upon embarkation, as well as a second test during the cruise. It is mandatory for all guests to have a comprehensive Covid insurance policy. More information here.

Norwegian Cruise Line

Norwegian Cruise Line has resumed operations from Greece in July, with Spain and Italy following in September.

Itineraries from Seattle have also restarted, with other US and international ports following from this autumn on the following dates. Norwegian Joy (Miami, October 19); Norwegian Breakaway (New York, October 24); Pride of America (Honolulu, November 6); Norwegian Bliss (Los Angeles, November 7); Norwegian Encore (Miami, November 14); Norwegian Escape (Port Canaveral, November 20); Norwegian Pearl (Miami, December 23); Norwegian Jewel (Panama City, January 20, 2022); Norwegian Sun (Hong Kong, January 28, 2022); Norwegian Spirit (Sydney, February 9, 2022).

Regulations: For cruises up to October 31, guests will be required to be fully vaccinated and tested prior to boarding. Parent company Norwegian Cruise Line Holdings has launched its SailSAFE Health and Safety Program, which includes enhanced health screening protocols and collaboration with land-based tour operator partners to extend health and safety measures to each destination. More information here.

Oceania Cruises

Oceania Cruises has resumed operations, with sailings to Scandinavia and Western Europe on the 1,250-guest Marina from Copenhagen.

It has also announced that Riviera will resume cruises beginning with a sailing from Istanbul on October 18; Insignia will resume sailings with the December 21 Panama Canal voyage from Miami, before the sold-out 180-day Around the World cruise from Los Angeles to New York; Sirena will start sailings with the January 22, 2022 Caribbean voyage from Miami to Panama City.

“This is an exciting day for our guests and team members alike as we begin to prepare another three ships to resume sailing in Europe, the Caribbean, and the eagerly anticipated kickoff of our epic Around the World in 180 Days voyage for 2022,” said Bob Binder, President & CEO of Oceania Cruises.  

Regulations: All guests and crew must be fully vaccinated, at least two weeks prior to embarkation, in order to board. All guests will be required to take Covid-19 antigen tests prior to boarding and disembarkation. Face coverings are currently required for guests while indoors and when physical distancing is not possible. More information here.

P&O Cruises

P&O Cruises has restarted with a series of short-break and week-long UK cruises on its ships Britannia and Iona.

Their phased international restart plan continues for the remainder of 2021 and into early 2022. Following the UK summer staycations, Britannia will begin her planned western Mediterranean itineraries on September 25 and Iona will sail from Spain and Portugal from the same date.

Cruises on Ventura are paused until October 3; Azura until December 10; Arcadia until March 27, 2022; and Aurora until April 13, 2022.

Also, due to a lack of availability of charter aircraft on Caribbean routes,all seven and 14-night Britannia fly-cruises which start or end in St Lucia between October 2021 and March 2022 have been cancelled.Caribbean fly-cruise holidays starting and ending in Barbados are still going ahead as planned.

Regulations: The sailings on Britannia and Iona will be for UK resident Covid-19 vaccinated guests only. Pre-embarkation Covid-19 tests may also be required. More information here.

Paul Gauguin Cruises

Paul Gauguin Cruises is hoping to restart from September 25.

Regulations: All guests will be asked to present proof of a negative Covid-19 PCR test at embarkation and will undergo a health check and screening by the ship’s medical staff. More information here.


Ponant has restarted cruises around Iceland and in the Mediterranean.

Regulations: All guests must be fully vaccinated at least 14 days before departure and a PCR test will be carried out before embarkation. Wearing a mask is mandatory when moving in all public areas. More information here.

Princess Cruises

Princess Cruises restarted with a series of Seacations from Southampton on board Regal Princess and Sky Princess. Sailings from US ports resume this month.

It says: “These resort-style Seacations offer the perfect opportunity to relax and enjoy some time off. We believe that these cruises will appeal to both our loyal guests who are eager to get back onboard our beautiful MedallionClass ships and holidaymakers looking to experience Princess for the first time.”

Regulations: The Seacation sailings will be for UK resident Covid-19 vaccinated guests only. More information here.

Regent Seven Seas Cruises

Regent Seven Seas Cruises restarts with an 11-night round-trip cruise from Southampton on September 11 on board new ship Seven Seas Splendor.

Regulations: All guests and crew must be fully vaccinated, at least two weeks prior to embarkation, in order to board. All guests will be required to take Covid-19 antigen tests prior to boarding and disembarkation. Face coverings are currently required for guests while indoors and when physical distancing is not possible. More information here.

Riviera Travel

Riviera Travel has resumed its European river cruises, but all six summer sailings on its ocean vessel, MS Seaventure, have been cancelled.

Regulations: All guests are required to be fully vaccinated against Covid-19, or to have presented a negative PCR test before travelling. More information here.

Royal Caribbean International

Royal Caribbean International has restarted cruises in the Caribbean, the US and Europe, including a series of Ocean Getaways and British Isles Cruises from Southampton on board Anthem of the Seas.

The phased restart of its fleet will continue as follows: Liberty of the Seas (October 3, 2021 departing from Galveston, Texas); Spectrum of the Seas (October 5, departing from Hong Kong); Explorer of the Seas (November 7, departing from San Juan, Puerto Rico); Navigator of the Seas (November 19, departing from Los Angeles, California); Quantum of the Seas (December 1, departing from Singapore); Grandeur of the Seas (December 5, departing from Bridgetown, Barbados); Brilliance of the Seas (December 16, departing from Tampa, Florida); Enchantment of the Seas (December 23, departing from Baltimore, Maryland);  Vision of the Seas (January 24, 2022 departing from Fort Lauderdale, Florida); Voyager of the Seas (April 24, 2022 departing from Copenhagen, Denmark); Radiance of the Seas (April 29, 2022 departing from Vancouver, Canada); Rhapsody of the Seas (May 23, 2022 departing from Civitavecchia, Italy)

Regulations: The cruises on Anthem of the Seas are only be available to UK residents over the age of 18 who are fully vaccinated. The line will publish more protocols as they are developed. Booked guests will be advised of their specific requirements before setting sail. More information here.


Saga Cruises has restarted with a series of UK itineraries on board Spirit of Discovery and new ship Spirit of Adventure and international sailings to Tallinn and Copenhagen.

Regulations: All guests are required to be fully vaccinated for Covid‑19 at least 14 days before boarding. The ships are operating at a reduced capacity to allow social distancing and the line has received the independent Shield+ accreditation from Lloyd’s Register. More information here.


The Scenic Group, including Scenic Luxury Cruises & Tours and Emerald Cruises has started a limited number of European river cruises. All other river cruises and land tours have been suspended.

All guests with a booking scheduled to depart between July 1, 2021 and December 31 will receive a Future Travel Voucher (FTV) for the full amount that has been paid to date, valid for travel until June 2024.

Regulations: All guests are required to have received the required dose(s) of an approved Covid-19 vaccine. More information here.


Seabourn has restarted cruises in the Mediterranean and Caribbean, with Seabourn Ovation sailing from Greece and Seabourn Odyssey from Barbados.

The remainder of the fleet resumes operations on the following dates: Seabourn Quest (November 7), Seabourn Sojourn (January 11, 2022), Seabourn Encore (April 17, 2022).

Regulations: All guests must be vaccinated at least two weeks before boarding. Seabourn is currently finalising its other Covid-19 protocols. More information here.


Silversea has restarted cruises in the Greek islands on Silver Moon; the Galápagos Islands on Silver Origin; Alaska on Silver Muse; Iceland on Silver Shadow; and Northern Europe on Silver Spirit.

Their remaining fleet returns to service on the following dates: Silver Explorer (November 10), Silver Cloud (November 14), Silver Whisper (November 17), Silver Dawn (November 19), Silver Wind (November 20).

It says: “As the world opens up, so too will our itineraries. We are looking forward to sailing with you again, and helping you get back to discovering the authentic beauty of the world in unwavering confidence.”

Regulations: All guests and crew must be fully vaccinated and are required to take a Covid-19 test prior to boarding. Guests will be required to wear a mask in all indoor public areas, terminals and during shore excursions. More information here.


Titan has resumed tours and cruises.

It says: “We want to reassure you that the wellbeing of our customers and staff are of the utmost importance. As this is a fluid situation our team is working around-the-clock to ensure all updates are updated as quickly and as accurately as possible to ensure all travellers depart on holiday with confidence, in the knowledge that they are in safe hands with Titan.”

Regulations: A health declaration will be required and will be collected prior to boarding. Guests’ temperature will be checked before boarding using an infrared thermometer, and luggage will be sanitised. There will be a socially distanced boarding process. More information here.


Uniworld has resumed its European river cruises.

“We’ve been waiting for this moment and are beyond thrilled to be back on the rivers,” says Ellen Bettridge, President & CEO of Uniworld. “Our guests are like family to us, and their safety is our main priority, which is why we’re taking all of the necessary precautions to ensure they’re comfortable when they’re ready to explore the rivers with us again.”

Regulations: All guests on Uniworld cruises until December 31, 2021, are required to be fully vaccinated against Covid-19 to travel. Guests will be required to wear a mask while walking around public area. More information here.

Viking Cruises

Viking Cruises has restarted its ocean cruises with a series of Welcome Back voyages from Portsmouth, Valletta (Malta), Reykjavík and Bermuda. It has also resumed select river cruises in Europe.

It says: “With our new protocol enhancements in place, we believe there will be no safer way to travel the world than on a Viking voyage and we look forward to welcoming UK guests back on board very soon.”

Regulations: All Viking sailings will be available exclusively for vaccinated guests until further notice. They may require a PCR test as part of the embarkation process. Physical distancing measures are in place in public areas on board, and face masks may be required for all guests and crew while moving about, depending on conditions at time of sailing. More information here.

Virgin Voyages

Virgin Voyages has finally set sail with the Summer Soirée series of cruises along the south coast from Portsmouth on Scarlet Lady. From October the same vessel will be sailing to the Caribbean from PortMiami.

Regulations: All passengers must be over 18 and fully vaccinated at least 14 days beforehand. A Covid-19 antigen test may be required before boarding. The Summer Soirée sailings are for UK residents only. More information here.


Windstar Cruises has been restarting cruises in a phased manner, with the majority of its fleet now sailing again. Star Pride returns the Caribbean from November 3.

Regulations: Proof of a current Covid-19 vaccination at least 14 days before the embarkation date. A free Covid-19 antigen test will be administered prior boarding. More information here.

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Six boutique Saga cruises to book now

With the launch of their stunning new ship, Spirit of Adventure, Saga now offers more boutique experiences than ever before

The only small ships built for the British market and offering inclusive value, Spirit of Adventure and Spirit of Discovery are inspired by the world’s finest boutique hotels – with cuisine and superior service to match.

Spirit of Adventure’s inaugural season is now underway; this 999-passenger ship features all-balcony cabins, an Art Deco-style lido, five restaurants including three speciality dining venues, a supper club, spa and thoughtfully designed theatre. It’s no wonder that Saga CEO Nigel Banks has referred to it as “a five-star hotel that happens to float”.

Boutique ships sail where other cruise lines can’t, and Spirit of Discovery is also on course to visit an array of enticing destinations, from Greenland to the Gulf of Bothnia and, of course, the Caribbean. Take a look below at some of the routes you can enjoy over the coming months.

Spirit of Adventure 

Taste of the Continent
Departing from Dover, this five-night cruise gives you the opportunity to explore a trio of European ports including Rotterdam and IJmuiden in the Netherlands, and Zeebrugge in Belgium. Along with your included excursion in IJmuiden (for Amsterdam), a choice of optional excursions allows you to discover the modern skylines and architectural gems of Rotterdam and the canal network in the Unesco-listed city of Amsterdam. You’ll then sail to the busy port of Zeebrugge, the gateway to Bruges and Flanders’ second largest city, Ghent.  

October 5, 2021; from £1,033pp based on two passengers

Flavours of Western France and Spain
This 14-night voyage covers the length of France and the Iberian Peninsula, and includes four excursions in Brest (France), Santander and Vigo (Spain) and Leixões for Porto (Portugal). Calling at seven ports in total, you’ll trace the coasts of Brittany and the Iberian Peninsula, and indulge in local culture and culinary highlights. Foodies will relish the chance to discover the famed vineyards of the Loire Valley and Douro River, along with the gourmet gastronomy of ‘Green Spain’.

October 10, 2021; from £2,995pp based on two passengers


Treasures of the Croatian Coast
Departing from Southampton and with six included excursions in Spain, Malta, Croatia, Italy and Menorca, this rewarding 22-night cruise is a treat for those looking to soak up Mediterranean culture. You’ll enjoy an extended stay in captivating Venice with its piazzas and myriad of waterways, and explore the Adriatic coast, discovering the ancient walled city of Dubrovnik and the Roman Diocletian’s Palace in Split. Other itinerary highlights include the islands of Malta and Menorca, as well as lesser-visited Kotor. 

October 24, 2021; from £4,849pp based on two passengers

Continental Escape
This is the perfect mini boutique cruise, with five nights sailing round-trip from Southampton to IJmuiden, Netherlands; Zeebruge (for Bruges), Belgium and Cherboug, France, plus two included excursions to Unesco-listed Bruges, which was founded by the Vikings, and the port town of Cherbourg, steeped in maritime history. There’s also the chance to visit historic Ghent, characterful Amsterdam, the Normandy D-Day landing beaches and the famous Bayeux Tapestry. 

November 15, 2021; from £1,065pp based on two passengers

Charming Canary Islands
Embark on a sun-filled island-hopping adventure on this stunning 16-night voyage. Featuring five included excursions in Madeira, La Palma, Gran Canaria, Morocco and Spain, you’ll take in colonial treasures, bustling markets, verdant forests and lunar-like landscapes. You’ll also stop in lesser-frequented La Gomera, before visiting Casablanca en route back to Southampton. This is a great option for nature lovers, with opportunities to spot whales in Santa Cruz or rare wildlife in the Garajonay National Park in San Sebastián, the capital of La Gomera. 

November 20, 2021; from £3,899pp based on two passengers

Spirit of Discovery

Rhythm of the Caribbean
Departing Southampton, this 30-night no-fly cruise allows you to swiftly tick off your winter getaway wish list, as it includes eight Caribbean islands and two visits to discover the stunning natural beauty of the Azores. Stops include Antigua, St Lucia and Grenada, as well as the colourful capital of Puerto Rico, San Juan, while no Caribbean voyage would be complete without a call at vibrant Barbados. Along with Saga’s signature chauffeur service to and from your ship, you’ll also enjoy six excursions in six different islands. 

January 21, 2022; from £10,891pp based on two passengers

Looking ahead…
For intrepid travellers looking even further ahead in 2022, Spirit of Discovery will also be sailing around Greenland for an up-close encounter with incredible natural wonders and world-class wildlife, while its Baltic cruises to the Gulf of Bothnia offer culture vultures a blend of world-class art, architecture and history, in cities such as Stockholm and Copenhagen.

Find out more


100 cash prizes with Celebrity, plus rewards from Scenic, Silversea and Celestyal

Celebrity Cruises is offering top-selling travel agents the chance to scoop 100 cash prizes totalling £25,000. To be in with a chance of winning, agents need to make as many new Celebrity Cruises bookings as they can between September 6 and November 12, 2021. All bookings need to be claimed via Celebrity Rewards, accessible through Celebrity Central. Agents can track their progress via weekly leaderboards on the Celebrity Rewards website.

Encourage a travel agent friend to sign-up to Cruise Adviser and we’ll enter you in a prize draw to win a £50 Amazon voucher. Make sure they enter your details when asked for a reference name. If you’re not subscribed, do so here.

With River Rewards & More, travel agents can earn luxury gifts for every Scenic and Emerald Cruises booking they make. The more river cruises, escorted tours or ocean cruises they book, the higher the rewards, with the chance of earning bonus points. Find out more at

Agents can now earn £150 bonus commission, automatically added to their booking, for new bookings on 2022 Silversea voyages sailing between April 1 and December 31, 2022. Bookings must be confirmed before September 30, 2021.

Celestyal Cruises is offering the chance for one travel agent to win a place on a three-night fam trip around the Greek Islands. The three-night Aegean voyage departs on October 8, 2021 from Lavrion, Athens before calling at Mykonos, Kusadasi, Patmos, Heraklion and Santorini, staying in a single cabin, with all meals and drinks, two excursions, port taxes and gratuities included, excluding flights.

New hires

Sign up to Shipshape

Sign up to Shipshape – our revamped weekly newsletter, bringing you the latest cruise news, advice and incentives.

We’ll be bringing you news of short and medium-term developments – for now, mostly coastal sailings in the UK and scheduled European sailings for later in summer – as well as plans for 2022 and beyond.

We’ll be sharing selling tips – from our expert cruise writers and the cruise lines themselves – as well inspiring features about destinations and new ships. And we’ll be rounding up all the latest incentives, plus news of fam trips.

Sign up here.

Cruise 20 Awards: The Winners

You’ve been voting for your favourite cruise lines in 20 categories, from the most environmentally friendly to the best pizza, here are the winners… 

Best overall cruise line (ocean)
Celebrity Cruises

Celebrity Cruises has always been a favourite with our readers and it’s not hard to see why. with some of the most elegant interiors at sea, incredible food, wine, wellness offerings and some truly beautiful accommodation.

Celebrity Edge and Celebrity Apex have revolutionised the industry, but Celebrity’s fleet remains one of the best around, especially following the multi-million refits – including to Celebrity Silhouette in its third season sailing from Southampton – making it a worthy winner of our best ocean cruise line category.

Best overall cruise line (River)

For the second time in two Cruise 20 Awards, AmaWaterways has been voted the best river line. With sublime food and spacious cabins, its beautiful fleet of river ships have proven themselves the most wonderful way to saunter down a river and head straight into the heart of a destination. On shore, guests can choose from a list of excursions, depending on their mobility and mood.

This is a cruise line that does things very well and, in an increasingly crowded market, has managed to stay ahead of the competition.

Best kids’ club
Royal Caribbean International

Royal Caribbean sets the standard when it comes to kids’ clubs. Not only does the line offer a range of activities – whether it’s discos for teens or dinosaur parties for young sailors – but it also caters for children with special needs. Royal Caribbean was also named the first certified autism-friendly cruise line in 2014.

Best fast food restaurant
Royal Caribbean International

Whether it’s a burger at Johnny Rockets, a hot dog at Doghouse, or a slice at Sorrento’s Pizza – there is a world of choice on board any Royal Caribbean ship. With fast food available virtually around the clock, you’re spoilt for choice. Just remember to hit the SeaPlex for roller-skating, bumper cars and much more!

Best spa
Viking Ocean Cruises

The vast spa on Viking Ocean Cruises is a cathedral of relaxation. All passengers get access for free, and then can pay extra for treatments. That means that the hydro-pool, sauna, steam room and snow grotto are all gratis. The hot-cold Nordic Spa Ritual is a must-try.

Best pizza
Princess Cruises

With Alfredo’s Pizzeria, a restaurant, and Slice, a takeaway option on top deck, guests on Princess Cruises are never far away from pizza. It’s no surprise to hear of its popularity – the line has long been one of our favourites to eat on.

Best steak
Viking Cruises

The rib-eye steak in Manfredi’s – a restaurant named after the Silversea executive – is as good as anything we’ve had on land. It is even more impressive when you consider the fact that the chefs in Viking’s galley achieve such results without using an open flame.

Best ex-UK specialist
Fred Olsen

With two ships – Bolette and Borealis – having joined its fleet this year, Fred Olsen has taken its offering to a new level. With cruises from Southampton, Portsmouth, Dover, Liverpool, Newcastle and Edinburgh (Rosyth), Freds make proper use of British ports – something we applaud.

Best for vegetarians and vegans
Oceania Cruises

Oceania Cruises’ claim to have the finest cuisine at sea is certainly well justified and, following on from the launch of its new plant-based dishes, it can be extended to vegetarians and vegans, too. Whether that’s poke bowls or falafel fritters – Oceania Cruises has got you covered.

Best wine list
Oceania Cruises

Another food and drink accolade for Oceania Cruises – a line that proudly invests in culinary offerings. Like the ingredients that make up its dishes, its wine is of excellent quality. As it’s not included in the price of the cruise, a beverage package is an absolute must.

Best expedition line

Hurtigruten, which is best known for its coastal sailings in Norway, recently split its business between the ships sailings the fjords and its expedition offering. The latter has gone from strength, offering fantastic, small-ship cruises in Alaska, the Caribbean, South America and the Arctic.

Best crew
Princess Cruises

Even before Ocean Medallion, which has elevated its offering, Princess Cruises was famed for its attentive, but unfussy crew. Its service staff encapsulate what’s a great about cruise, making guests feel looked after and always welcome.

Best UK-based ship
Spirit of Discovery

It’s no exaggeration to say that Saga’s Spirit of Discovery is a game changer. The boutique vessel is designed to serve a discerning British customer – with onboard partnerships with Jools Holland – and has now been joined by sister ship Spirit of Adventure.

Most environmentally friendly

After launching the hybrid powered MS Roald Amundsen, a ship that reduces CO2 emissions more than 20 per cent compared to other ships of the same size, the Norwegian line is setting the standard for low-emission cruising.

Best water park

From the heart-stopping Ocean Loops on Norwegian Bliss and Norwegian Joy, where the floor drops out from underneath the slider before taking you over the edge of the ship, to the trippy Aqua Racer, where you whiz past different light patterns – Norwegian Cruise Line is the cruise industry’s slide supremo. We can’t wait to see what they come up with next.

Best interior design
Virgin Voyages

When Richard Branson’s Virgin Group announced plans to launch a cruise line, two things were clear: firstly, Virgin Voyages would shake up the industry and, secondly, its ships would be effortlessly stylish. With design guru Tom Dixon behind the interiors, that’s no surprise – there’s a playfulness on board that makes the spaces truly sing.

Best on-ship gadget
OceanMedallion (Princess Cruises)

OceanMedallion is the piece of industry technology right now. Capable of doing everything from opening your stateroom door to allowing waiters to bring a drink to your lounger, it promises to change the entire cruise experience and ushers in a new world of opportunity.

Best agent rewards programme
Shine Rewards Club (Cunard and P&O Cruises)

Cunard and P&O Cruises’ Shine Rewards Club gives points for activities, including bookings made and completing training modules. Points can be exchanged for a choice of prizes including designer goods and cruises, of course. There is also a bit of gamification involved, for those who fancy spinning the wheel.

Best celebrity tie-in
P&O Cruises

Whether you’re a fan or not, Gary Barlow joining P&O Cruises as a brand ambassador was a big moment for the industry. A household name, the Take That man will help bring new customers to cruise – a good thing for everyone involved in the sector.

Best for family
Royal Caribbean International

Once again, Royal Caribbean has swept the board in our family categories – winning best kids’ club and best for families. It’s easy to see why. Little can compare to a holiday on an Oasis-class ship – zip lines, surfing machines, carousels and arcades. More than enough to keep your clients’ little sailors busy. Leaving the adults more time to try out the 42 bars and lounges.


Eight things we’ve learned about Tui River Cruises

As Tui enters the river cruise market, Janine Kelso spends a few days onboard Tui Maya to find out about the new line’s unique offering

Tui has expanded its portfolio by entering the river cruise market with three adult-only vessels sailing across Europe’s five main waterways, including the Rhine, the Moselle, the Main, the Danube, and the Dutch and Belgian waterways.

The tour operator’s first river cruise ship Tui Maya was christened on August 12 and made its maiden voyage on August 15 on the Moselle Valley itinerary. Tui Skyla will begin sailing later this year, while Tui Isla will set sail in spring 2022.

The three ships were given a multi-million-pound makeover after being previously operated by Werner-Tours and Reisebüro Mittelthurgau Fluss until October 2019.

Cruise Adviser was lucky enough to spend a few days on board Tui Maya and here’s what we learned about Tui River Cruises:

  1. Sustainability is key

Perfect for eco-conscious cruise passengers, Tui River Cruises has impressive sustainability credentials. “Sustainability is at the heart of what we do,” says managing director Chris Hackney. “Cabin carpets are made from recycled fishing nets and there are no single-use plastics on board.” Guests are given reusable water bottles, which they can keep. The cabin water is drinkable, so bottles can be filled up with that, and all cruise information is provided via the onboard Navigate app to reduce paper waste.

  1. There is a spa with a view

Every ship has a small wellness area with a sauna and whirlpool, both of which are situated next to circular portholes offering pretty views of the river. Passengers need to book a slot in advance to use the spa: an ideal spot to soothe aching muscles after a day of sightseeing.

  1. Passengers are given a voucher for excursions

Passengers are given a £120 shore experience voucher per week as part of their holiday package. The new cruise line offers an average of 14 excursions per one-week itinerary with prices leading in at £12 for a walking tour. Must-do experiences include a classical music concert in Vienna on a Danube cruise, and a tour of Reichsburg Castle on a Moselle cruise.

  1. There’s a vibrant entertainment programme

There are a number of exclusive things to do on board at night: stargazing on the top deck; movies under the stars on LED screens; interactive quizzes and silent discos with wireless headphones. There’s also live music in the lounge area. During the day, there’s stretch yoga and pilates on the top deck, as well as language classes.

  1. Ships offer stylish food and drink spaces

Every ship has two restaurants – the casual Bistro, strikingly decked out with mint-green and pastel-pink interiors, and the fine dining venue Verdastro, where a six-course gala dinner is served once per cruise. To support local communities, passengers can buy local wines when they are on-shore and waiters will serve it up to them at dinner without paying a corkage fee.

During fine weather, there will be al fresco dining events, including barbecues, on the top deck: a dreamy Ibiza-style space with white lounge furniture and deckchairs facing the water. Fun fact: the top deck of all ships can collapse down to deck level to pass under low bridges!

The Club Lounge is Hackney’s favourite venue on board because “it’s an intimate venue that works night and daytime”. With plush purple interiors, the cosy Club Lounge is a coffee shop by day and a chic cocktail bar by night. Boasting a homely fireplace giving off the scent of crackling log fires, the lounge is a festive spot to snuggle up in during a Christmas market cruise.

  1. Guests can choose from seven different cabin types

There are 79 stylish cabins on every river cruise ship, with a capacity for 155 passengers, giving it an intimate feel. All cabins are outside facing and come complete with a flat screen TV, Molten Brown toiletries, a hairdryer and air-conditioning. The French balcony cabins are particularly popular thanks to their floor-to-ceiling glass doors offering knockout views of the passing scenery. The fanciest suite is the 24 square metre French Balcony Suite featuring a sofa, coffee table, fridge and dressing area.

  1. If passengers don’t love their cruise, they can get a refund

If any customer issue can’t be resolved by the onboard team during their cruise, they can get a full refund when they return home.

Chris Hackney explains: “We are so confident people will love sailing with us, if for any reason we do not fulfil our promise to deliver a fantastic holiday with excellent service, and a customer is genuinely not satisfied, we’ll give them their money back.”

  1. There are more than 20 river cruises to choose from

Ranging from three to 14-night itineraries, travellers can sail past fairytale castles on the three-night German Gems cruise or journey through six countries on the two-week Danube Delta Discovery cruise. Four themed itineraries run from October 31, 2021, including Wine on the Rhine, a must for oenophiles, and Dancing down the Rhine, featuring onboard dance lessons and performances.

Cruise customers can get into the festive spirit with 11 seasonal itineraries to Germany’s popular Christmas markets, departing in winter 2021 and 2022. Onboard activities include festive film screenings, mulled wine, Christmas crafting and stollen making.


Ports of Call: Seattle

The gems of the Emerald City are worth discovering before or after an Alaska cruise, says Sam Ballard

There are few cities in the world that can offer as much as Seattle. From uber-cool hipster hangouts to nationally recognised cultural institutions – not to mention access to some of the most beautiful natural wonders in the world – it’s got it all.

The city, which lies on the United States’ Pacific Northwest, has traditionally played second fiddle to the more northerly Vancouver when it comes to a departure port for Alaska cruises. However, pre-Covid, things were changing. In 2019, 213 cruises departed from Seattle, transporting over a million passengers to Alaska. That compares to just over 100,000 passengers across 36 vessels in 2000. It’s little wonder, therefore, that the city is keen to get cruise passengers to spend an extra day or two in town before or after their sailing.

Traditionally, the cruise season runs from April to October, with seven major cruise lines offering seven to 14-day round-trip cruises from the city: Carnival Cruise Line, Celebrity Cruises, Holland America Line, Norwegian Cruise Line, Princess Cruises, Oceania and Royal Caribbean International.

But why should you book your clients in for a stay in Seattle?

For starters, Seattle has direct routes from a number of major carriers, including British Airways and Virgin Atlantic. Its downtown is also one of the most walkable of any city in America. The historic Pike Place Market, where seafood vendors famously hurl fish at each other, is a short distance away from the more recognisable (and arguably less fun) boutiques. It’s also where you’ll find the world’s first Starbucks – you’ll know it by the queue snaking out of the door. If your client wants a more unique Starbucks experience, tell them to visit the Starbucks Reserve Roastery. It’s the first of its kind and includes lots of experimental Starbucks concepts – from a bar to a bakery.

The Space Needle, which dominates the city’s skyline, is another major attraction. Built for the 1962 World Fair, its observation deck offers unmatched views of the city below. The whole thing – including the famous revolving restaurant – recently underwent a major renovation and remodelling, which included the addition of a rotating glass floor.

If museums are your clients’ thing then Seattle has that covered, too. MoPOP, the city’s museum of pop culture, offers a unique insight into two of the city’s most famous sons: Jimi Hendrix and Kurt Cobain, both of whom left their mark on the city – in the case of Hendrix, quite literally, as the Frank Gehry-designed museum has been created to look like one of his smashed guitars. The museum houses the world’s largest collection of Hendrix memorabilia, as well as a huge tower of guitars and archival pieces from Star Trek and Star Wars.

The Chihuly Garden and Glass is a great example of Seattle’s artist community. The magical area – which spans a gallery and its surrounding grounds – celebrates the work of Derek Chihuly, one of the world’s most foremost glass artists. His pieces of interconnected multicoloured glass can be found around the world – there’s a huge chandelier in the V&A in London – yet this is where you will find the bulk of his work. The psychedelic works are a mix of Alice in Wonderland and Dr Seuss: brilliantly bonkers.

Another popular tourist attraction – and a must for anyone with any interest in flight – is the Boeing Future of Flight in Everett, about 40km north of Seattle. The building, which is the largest in the world by volume, is where the company builds its wide-bodied 787 Dreamliners. During a tour of the factory – after you’re threatened not to take pictures by a man with a gun – guests are taken up to a series of viewing platforms to see the aircraft at various stages of construction. There are aircraft as far as the eye can see, bearing the logos of some of the world’s most famous airlines.

However, the allure of Seattle is down to more than what’s within the city borders. Washington State is one of the most diverse in the United States. There are glaciers in the Canadian-bordered north, deserts in the east, rainforests in the west and vineyards to the south. This makes for a big outdoors culture, and hiking and walking are popular among locals and tourists alike. The state boasts national parks, active volcanoes and towering mountains, the latter of which dominate the skyline.

Whatever it is your client is looking for, they can’t go wrong with a couple of days in the Emerald City.


A pinch of SALT: Dining on Silversea

Onboard Greece, SALT Excursion

Jane Archer boards new ship Silver Moon to sample Sea And Land Taste – the line’s culture and food initiative

Ever wondered why Greeks eat so many potatoes? Or how lamb kleftiko got its name? Granted they are not the most burning questions of the day, but they are the sort of nuggets you pick up on a SALT cruise with Silversea and are just the thing to get any dinner party conversation going with a swing.

SALT, an acronym for Sea and Land Taste, is a new culture-and-food initiative that has come to life on Silversea’s new ship Silver Moon. The brainchild of chief commercial officer Barbara Muckermann, it is aimed at getting passengers to connect to other cultures though food by touching, tasting and talking. Here’s why everyone should have a pinch of SALT.

Listen and learn: Every SALT cruise has food experts or chefs on board to talk about the local tastes and flavours they remember growing up, or that they have come across in their travels. Alongside the talks, a chef prepares some local dishes – naturally a few samples have been made in advance to taste – and a sommelier is on hand with matching wines from the region.

On our cruise in Greece, Silversea chef trainer David Bilsland started off talking about koutoukia, where Greeks like to socialise over hearty homemade food and wine, and morphed into why the Greeks eat potatoes. It seems that when they kicked the Ottomans out in the early 1800s, the country was bankrupt and people were starving so the president tried to get farmers to plant potatoes as they are easy to grow and nutritious. The suspicious farmers weren’t having any of it, so the canny guy put piles of spuds under armed guard, reckoning farmers would think they were valuable. The ploy worked. The guards looked away as farmers pinched the spuds and these days the potato is king in Greece.

Food writer Yasmin Khan was on stage next day, revealing her favourite recipes as she told of her travels through the Eastern Mediterranean; the people she met and how over the centuries invading forces had added their own twist to local dishes by adding different foodstuffs and spices. “Nothing improves local cuisine more than an occupation,” she tells us.

Salad made with fresh bread in Paros on a SALT excursion

Dine locally on board…: The SALT Kitchen, a new restaurant on Silver Moon, serves food and wine typical of the places being visited. On our cruise, that meant a different selection of dishes and wines from the Eastern Mediterranean every day. In all, more than 60 different wines are being served complementary (as are all drinks apart from the connoisseur selection on Silversea) and they will be replaced with wines from Asia when Silver Moon heads East – Covid permitting – for the winter.

…and ashore: Food-themed excursions that give passengers a chance to meet local chefs or food experts on their home turf while tasting dishes typical of the region are an important part of SALT.

A tour in Limassol, Cyprus, with wine expert Florentia Kythreotou is geared around tasting local reds, whites and Commandaria, a sweet dessert wine said to date back to Homer. It ends with a mezze feast at Ambelothea Tavern in Omodos village. Some 10 courses later – everything from salads to grilled pork, all washed down with local wine of course – we stagger back the coach and race back to the port, where Silver Moon is waiting to leave.

Salt Lab, Silver Moon.

Roll-up, roll-up: The sleeves, that is, because hands-on cooking classes in the SALT Lab are a big part of the whole experience. Not that they are about improving your kitchen skills per se; rather it’s about preparing local dishes while learning their origin.

We’re making lamb kleftiko, while Bilsland explains that the dish is named after the klephts, aka Greek freedom fighters under the Ottoman occupation, who stole lambs that they cooked in pots in the ground.

Mine is pretty good, which is more than I can say for my dakos – a sort of bruschetta made with bread that has been baked twice to make it hard and is softened with water before use. It’s a method dating back hundreds of years as it stops bread going stale; the secret to bringing it back to life, I discover, is not to add too much water!

The SALT Lab has nine cooking stations where passengers can work alone or in pairs. There are one or two classes a day, all complimentary and lasting about an hour.

How to Sell

The Caribbean

Each issue, cruise expert Jane Archer shares her tips on selling a specific area of cruise. This time, she looks cruises in the Caribbean

After a wet, grey summer like we’re having, the problem isn’t selling the Caribbean – after all, who wouldn’t fall for the region’s guaranteed blue skies and balmy temperatures – it’s sifting through all of the choices to make sure clients get exactly what they want. Large family-friendly vessels, all-inclusive yachts, sailing ships, they are all in the mix, and that’s before you start looking at the variety of itineraries on offer, from fun-loving cruises that butterfly back and forth between lively islands such as St Maarten and Jamaica, and voyages that head off piste to escape the crowds. Cruises might be a week or fortnight, veer off to the very western fringes of the Caribbean Sea or take in a different island every day. The Caribbean is open year-round, but most ships go there in winter, seeking out sun once Europe turns chilly. We’re looking at options for clients looking to escape these shores this winter in luxury, style or with the kids.

Go casual

Who? Carnival Cruise Line
Where? Western Caribbean
When? February 12, 2022
How long? Seven nights
How much? From £419pp

Cozumel in Mexico, Belize and Mahogany Bay in Roatan await on this cruise exploring in the western reaches of the Caribbean Sea. It’s on the 3,934-passenger Carnival Vista and includes three sea days for everyone to have fun on its Skyride bikes, rope course and water slides. Ashore, there’s beaches, cave tubing and snorkelling. The cruise is round-trip from Galveston in Texas.

Go Disney

Who? Disney Cruise Line
Where? Caribbean
When? February 12, 2022
How long? Seven nights
How much? From £1,350pp

It’s time to get the lasers out because this cruise not only has Mickey and Minnie on board, but it includes a Star Wars Day at sea. It’s on the 2,500-passenger Disney Fantasy sailing round-trip from Port Canaveral in Florida and calls at Cozumel, Grand Cayman, Falmouth in Jamaica and Castaway Cay, Disney’s private island. Price includes soft drinks on deck and in restaurants.

Selling Tip

Seven nights is only just time to reset to Caribbean time so sell back-to-back voyages or a cruise-and-stay holiday. It makes the most of the long flight too

Small ship luxury

Land-loving sybarites worship the Caribbean for its sun, sand and sumptuous hotels. So how much better to sell them a cruise on one of the world’s highest-ranking cruise ships, adding free Champagne on tap and the chance to tick off several island hot-spots at once into the holiday. Many seasoned cruisers are already sold on the idea of luxury all the way; for those yet to be swayed, small ships, the reality of suite life and everything included should do the trick.


Caribbean for beginners

Who? Crystal Cruises
Where? Lesser Antilles
When? February 19, 2022
How long? Seven nights
How much? From £2,002pp

Crystal has a new selection of island-hopping cruises in the Caribbean this winter on the 848-passenger Crystal Symphony. This one, from Miami to San Juan, promises beaches, rainforest and a touch of chic during stops in St Barts, the US Virgin Islands, Antigua and St Maarten. Price includes drinks, tips, wi-fi and one complimentary meal per person in each speciality restaurant.

Flexible Caribbean

Who? Seabourn
Where? Lesser Antilles
When? January 8, 2022
How long? Seven days
How much? From £3,799pp including flights

How better to recover from the festive overload than on a cruise from Bridgetown in Barbados to Philipsburg in Saint Maarten by way of St Lucia, St Kitts, Antigua and Guadeloupe (or add another seven nights for a round-trip cruise from Bridgetown and six more islands). It’s on the 458-passenger Seabourn Odyssey. Price includes drinks, tips and all speciality dining.

Ultimate Caribbean

Who? Regent Seven Seas Cruises
Where? Caribbean
When? January 6, 2022
How long? 30 nights
How much? From £16,009pp including flights

If time and money allow, this is the way to see the Caribbean – one month, more than 20 islands, bonus calls into Santa Marta and Cartagena in Colombia and nothing to fork out on while away as transfers, excursions, drinks, tips, speciality dining and wi-fi are included in the price. The cruise is from Miami to Barbados on the 490-passenger Seven Seas Navigator.

Selling Tip

Steer first-timers towards popular islands such as Barbados and St Thomas, but seek out something more exotic for returnees

Wind and water

Tall ships were made for the Caribbean. A million miles from traditional cruise ships, these vessels count their passengers in the two hundreds or less, they have no balconies and their entertainment is minimal to non-existent. But what they lack in facilities, they more than make up for in experience. We’re talking romantic and friendly, with relaxing itineraries that invariably include a deserted beach or two, not to mention turning heads wherever you go.


Who? Star Clippers
Where? Windward Islands
When? February 5, 2022
How long? Seven nights
How much? From £1,745pp

Star Clippers has three tall ships, all helmed by captains tasked with sailing as much as possible, and itineraries that seek out bays and beaches away from the crowds. This cruise, round-trip from Barbados, is on Royal Clipper, a 227-passenger five-masted vessel. St Lucia’s Rodney Bay, Falmouth Harbour in Antigua and beach stops in Martinique and St Kitts are among highlights.

Selling Tip

With free activities and entertainment on board, and beaches galore along the way, family-friendly ships provide a cost-effective Caribbean holiday


Who? Windstar Cruises
Where? Leeward and Windward Islands
When? February 16, 2022
How long? 10 nights
How much? From £2,848pp

This cruise, round-trip from Barbados, offers a bit of everything, from lively St Maarten and chic St Barts to a peaceful overnight anchorage off St Lucia’s Pigeon Island. It is on the 148-passenger Wind Star, a four-masted sailing ship that uses wind power as much as possible but an engine when needed. Price includes soft drinks and dining under the stars in Candles outdoor grill.


Who? Tradewind Voyages
Where? Leeward Islands
When? November 25, 2021
How long? Seven nights
How much? From £1,799pp

With Australia closed, Tradewind has changed tack and its 272-passenger square rigger Golden Horizon will instead be spending winter 2021-22 in the Caribbean. The cruises are round-trip from Barbados; this one heads north, seeking out beaches in St Kitts and Antigua, St Barts and St Lucia. Price includes wine or beer with lunch and dinner, and access to the thermal suite.



Got a cruise query? Let us assist you. The Cruise Adviser directory provides you with the vital contact details for all major cruise lines operating in the UK – meaning trade sales support is never more than a phone call away


A-Rosa River Cruises

Stephen Joyner, head of sales
07738 151711

Amadeus River Cruises

Kirsty Reid, product & sales manager
07551 124543


Jamie Loizou, managing director
033 3305 3902

Ambassador Cruise Line

Lisa Jacobs, head of trade sales

American Cruise Lines

Kirsty Reid, product & sales manager
07551 124543

American Queen Steamboat Company

Rupert Thomson, managing director
01223 568904

APT Touring

Jessica Shelton-Agar, national sales manager
01494 736147/07584 057341

Aurora Expeditions

Talia Schwartzman, sales executive
+61 2 9252 1033

Jay Turner, business development manager, UK and Europe
07841 867125


Frederic Guillemard, commercial director Europe
+34 93 497 0484

Avalon Waterways

Janet Parton, sales director
020 8315 4545

Azamara Club Cruises

Lori Scanella, business support executive
01932 834379



Lucy Clark, divisional director of sales, trains & cruises


Carnival Cruise Line

Luke Smith, head of UK & international sales
020 7378 4660

Celebrity Cruises

Nicola McNeish, head of sales planning & activation
07919 540017

Celestyal Cruises

Jo Reid, UK and Ireland country manager
07368 207881

Coral Expeditions

Elizabeth Webb, international sales manager


Janet Parton, sales director
020 8315 4545


John Fair, sales director
020 8328 1281

Crystal Cruises

Mick Dupont, head of UK sales
020 7399 7602

Cruising Excursions

Kirsty Bachelor, trade sales manager
07784 357977

Cunard Line

Cunard partnership team
0344 338 8656


Disney Cruise Line

Emma Martin, account executive
080 0171 2317


Emerald Waterways

Joseph Grimley, director of trade sales
07504 484657

European Waterways

Mark Robinson, sales and reservations manager
01753 598555

Exotic Heritage Group

Marco Rosa, UK representative
07973 876967


Far Horizon

Kirsty Reid, product & sales manager
07551 124543

Fred Olsen Cruise Lines

Geoff Ridgeon, head of sales
01473 746164

Fred River Cruises

Kirsty Reid, product & sales manager
07551 124543


G Adventures

Stuart Darnley, national sales manager
07964 983842

Great Rail Journeys

Lindsay Dixon, head of trade sales
01904 527180


Hapag-Lloyd Cruises

Aishling McLoughlin, sales representative UK & Ireland
07852 488471

Hebridean Island Cruises

Lisa White, reservations manager
01756 704704

Holland America Line

Dani Scannella, business development manager
07789 923665

Lucy Harris, business development manager
07773 043004

Charlotte Pinkus, business development representative
07585 806471


Anthony Daniels, UK general manager
020 8846 2666


Intrepid Travel

Joanna Reeve, tailor-made manager EMEA
0808 274 5179


Need-a-Cruise by JTA

Dave Green, managing director
0121 508 5567


Katarina Line

Olivera Lesinger, head of UK & overseas
+38 5 51 603 409


Latin Routes

Jessica Dennison, director
020 8546 6222

Leger Holidays

Ashley Dellow, head of retail sales
01709 385811

Lindblad Expeditions

Jacinta McEvoy, vice-president global sales
+1 212 261 9000

Lotus Cruises

Marco Rosa, UK representative
07973 876967


The Majestic Line

Louisa Grant, cruise co-ordinator
01369 707951

Marella Cruises

Andrew Isherwood, commercial support team
020 3451 2762

Mövenpick Cruises

Marco Rosa, UK representative
07973 876967

MSC Cruises

Victoria Taylor, sales operations manager
020 7092 8182


National Geographic Expeditions

Simon Chambers, operations manager
0800 988 3369

Nicko Cruises

Rupert Thomson, managing director
01223 568904

Noble Caledonia

Agency sales
020 7752 0000

Norwegian Cruise Line

Eamonn Ferrin, vice president of international business
023 8124 5000

Oceania Cruises

Lisa Clarkson, national accounts manager
07809 351545

Agency sales
0345 5051920


P&O Cruises

Brodie Hanley-McIntosh, trade channels manager
023 8065 5780


Kirsty Reid, product & sales manager
07551 124543

Paukan Cruises

Marco Rosa, UK representative
07973 876967

Paul Gaugin

Mick Dupont, head of UK sales
020 7399 7602

Pearl Seas Cruises

Susan Shultz, director of sales
+1 203 458 5280


Nabil Maillard, sales manager UK and Ireland
020 7092 6663

Poseidon Expeditions

Kate Statsenko, senior sales manager
020 3369 0020

Ports Direct

Karl Lapage, managing director
0843 084 3003

Princess Cruises

Gemma Withers, sales operations manager
023 8065 6607

Pullmantur Cruises

Simon Chambers, operations manager
0800 988 3369


Quark Expeditions

Andrew Schweitzer, business development manager, UK
07857 004191


Regent Seven Seas Cruises

Caroline Moody, business development executive
023 8068 2283

Anna Salter, business development executive
023 8068 2283

Riviera Travel

Darren Mussell, agency sales assistant manager
01283 744307

Rocky Mountaineer

Steven Harris, regional sales director
07970 519164

Royal Caribbean International

Trade support team
01932 834379


Saga Travel

Trade support team


Joseph Grimley, director of trade sales
07504 484657


Dani Scannella, business development manager
07789 923665

Lucy Harris, business development manager
07773 043004

Charlotte Pinkus, business development representative
07585 806471


Anja Ringel, vice-president, international marketing and sales
+49 40 3095 9217

SeaDream Yacht Club

Natalie Read. sales director, UK
07917 847300



Sales support
020 7340 0700

Star Clippers

Danielle Dudley, UK sales manager
077 6585 2116

Swan Hellenic

Mario Bounas, VP marketing
07929 914953



UK country manager
080 0810 8020

Titan Travel

Edwina Coppock, agency sales manager
01293 450726/07834 652135

Touchdown | Travel Industry Services

Robbie White, head of cruise product
020 8607 3805

Tradewind Voyages

Mark Schmitt, head of sales
07553 955047

Rachel Healy, business development manager
07552 622970


Colin Currie, head of sales
07891 257160

Travelsphere & Just You

Sarah Weetman, head of trade sales
07748 843244



Angela Sloan, key account manager
0808 168 9110


Variety Cruises

Chris Lorenzo, managing director, Seafarer Cruises
020 8324 3114

Victoria Cruises

Tom Antonucci, sales manager
+1 212 818 1680

Victory Cruise Lines

Rupert Thomson, managing director
01223 568904

Virgin Voyages

Shane Riley, associate vice president international sales
07979 127099

Viking Cruises


Mario Bounas, VP marketing
07929 914953

Volga Dream

Kirsty Reid, product & sales manager
07551 124543



Sandra Barnes-Keywood, head of sales
023 8042 8000 (option 2)

Windstar Cruises

Anna Perrott, business development manager UK
07593 137135