Cruise
Adviser

October 2021

Scarlet fever

Cruise
Adviser

October 2021

In this Issue

Cover

The October 2021 cover of Cruise Adviser, featuring Scarlet Lady's eye-catching Razzle Dazzle restaurant

In this issue

Find out what's in the latest issue of Cruise Adviser

Editor’s letter

Plus, how to get in touch with the team here

Fred Olsen advert
Map: Alaska cruise

An interactive map showing some of the highlights to be seen on cruises to the 49th state

News: Looking ahead to 2022/23

Azamara and Oceania unveil exciting new itineraries

News: MSC debuts winter cruises

Plus, watch a video interview with Holland America Line’s Alaska expert Bill Fletcher

Seven Seas Splendor offers a taste of the high life

Rebecca Barnes is wowed on board Regent Seven Seas Cruises’ new vessel, one of the world’s most luxurious ships

Six fun facts about Scarlet Lady

From a vinyl revival to food from around the world, get the lowdown on Virgin Voyages’ adults-only cruise ship

Scarlet Lady tour with Ben & David

Check out this tour of Virgin Voyages' first ship

Agent incentives

Encourage a travel agent friend to sign-up to Cruise Adviser and we’ll enter you in a prize draw to win a £50 Amazon voucher

Azamara returns to cruising with a Greek Odyssey

It’s business as usual as the line resumes service with a new owner

How to Sell: adventure cruises

Each issue, cruise expert Jane Archer shares her tips on selling a specific area of cruise. This time, she looks at adventure cruises

Trade support directory

The vital contact details for all major cruise lines operating in the UK

Editor’s letter

Buoyant month for cruise

Welcome to October’s fabulous issue of Cruise Adviser!

Inside you’ll find key news stories, such as MSC launching its first-ever Northern Europe winter itinerary and Oceania unveiling its 2023 Europe and North America programme.

It’s full steam ahead for the cruise industry this month! Read on to discover how guests are treated on board one of the world’s most luxurious cruise ships, Seven Seas Splendor, and join Jane Archer as she enjoys a cruise to Greece with Azamara as it resumes service with a new owner.

Prepare to be wowed by Virgin Voyages’ showstopping Scarlet Lady – this month’s cover star – where we reveal some eye-popping facts about one of this year’s hottest ships. You can even take a peek around the ship with cruise bloggers Ben & David.

There’s also a video interview with Holland America Line’s Alaska expert Bill Fletcher who explains why the cool state should be at the top of everyone’s travel list.

Finally, don’t miss Jane Archer’s top tips on how to sell adventure cruises in Alaska, The Kimberley and Iceland.

Happy reading!

About

Get in touch

Cruise Adviser is the leading cruise publication for the travel trade. The award-winning magazine contains insightful comment, features, news and advice for those looking to sell cruise holidays. Uniquely aimed at frontline travel agents, two thirds of readers say the magazine has helped them make a sale.

Cruise Adviser is published monthly, and is out on the second Wednesday of the month

To view our 2021 media kit and forward features list, please click hereCruise Adviser is created by Waterfront Publishing. See waterfront-publishing.com for more details.


Contacts

Editorial
Janine Kelso, editor
janine@wearewaterfront.com

Design: The Studio
Sub-editing: Nathaniel Cramp

Advertising and partnerships
Sam Ballard, director
sam@wearewaterfront.com

Cruise Adviser
Hop Exchange,
Southwark Street,
London,  SE1 1TY

020 3865 9360
info@cruise-adviser.com

Fred Olsen advert

Map: Alaska cruise

The highlights of the 49th state. Places marked in red feature on standard cruises, while those in green are only visited on longer itineraries

Inside Passage

The Inside Passage is a winding network of waterways that cut through fjords and temperate rainforests along the beautiful coast of southeast Alaska.

The region is renowned for its beauty and abundant wildlife. Grab a pair of binoculars and look out for humpback whales, bald eagles and orcas.

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Ketchikan

Ketchikan, Alaska’s so-called ‘first city’, has long been a mecca for those wanting to fish for salmon. Visitors can cast off if they want to try and land one, or head to a local restaurant if they would rather skip the hard work.

Ketchikan is also one of the best spots along the Inside Passage to explore Native Alaskan cultures such as the Tlingit, Haida and Tsimshian with a visit to the Totem Heritage Center.

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Juneau

Juneau is the most remote state capital in the United States – and has kept much of its frontier spirit. The city’s 32,000 population is mostly made up of fisherman and small business owners – welcoming more than one million cruise passengers per year.

Visitors can hike a glacier, eat freshly-caught fish and tour the Alaska State Capitol Building all in one day.

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Skagway

The town of Skagway become legendary during the Klondike Gold Rush, where it served as a gateway to the gold fields where prospectors went to make their fortune.

While it no longer accommodates the bawdy pan handlers of the past, you’ll now find a new kind of explorer on the town’s streets.

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Glacier Bay

The vast Glacier Bay National Park and Preserve covers 3.3 million acres of mountains, glaciers, rainforest, coastlines and fjords.

The park is one of the highlights of Alaska’s Inside Passage and is on most cruise itineraries.

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Anchorage

Typically available on longer sailings, Anchorage might be Alaska’s largest city, but it is also a good place to spot some of the wildlife that Alaska is famous for, from bears to beluga whales. It’s not unheard of to see a moose walking through the streets.

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Kodiak

Kodiak is a call that is typically on longer (often 14-night) sailings and is all about one thing: bears. It’s estimated that roughly 3,500 of the huge Kodiak bears (which weigh up to 600kg and can be three metres tall on their hind legs) live on this tiny island.

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News

Azamara to return to South Africa this winter

The boutique line will offer six back-to-back voyages starting in January 2022


Azamara is set to return to South Africa this winter as the country reopens for international cruising.

Azamara Pursuit will set sail from January to March 2022 with six back-to-back voyages, including five country-intensive itineraries.

The boutique cruise line will also resume land tours with luxury safari operator Micato Safaris.

Land tour highlights include a five-night Greater Kruger National Park Safari and Winelands itinerary, and a five-night Victoria Falls and Chobe Game Park Safari, both of which can be booked pre- or post-cruise.

Azamara’s South African voyages will also feature a 12-night Golf Voyage, including five rounds of golf.

Shore excursions will be operated by Abercrombie & Kent’s cruise division, Akorn, and include a 4×4 drive through the African bushveld at Thula Thula game reserve in KwaZulu-Natal, home to elephants, rhinos, leopards, giraffes, zebras, buffalo, birds and more.

Azamara president Carol Cabezas said: “A trip to Africa is a once-in-a-lifetime experience, the kind of travel Azamara is known for, which is why I am so pleased to confirm our guests are now welcome back to South Africa following the reopening of its ports to international cruising.”

She added: “Once again, Micato Safaris will deliver unrivalled pre- and post-cruise land programmes, as they share Azamara’s love of travel, exploration and value of creating one-of-a-kind experiences for travellers.”

Dennis Pinto, Micato managing director, said: “We have crafted a series of unique custom programmes which showcase the very best of Southern Africa for Azamara’s discerning passengers.”

News

Oceania unveils 2023 Europe and North America programme

Seven ships will sail 179 itineraries and call at 260 ports, including nine new additions


Oceania Cruises has unveiled a series of new voyages to Europe and North America for 2023 that range from seven to 56 days.

The new programme features seven ships sailing 179 itineraries and calling at more than 260 ports.

Now on sale, destinations include the Mediterranean, Northern Europe, Baltic and Scandinavia, Alaska, Canada and the Americas.

Nine off-the-beaten-path ports of call have been added to the collection including Kalundborg, Denmark; Nordfjordeid, Norway; Oban, Scotland; Runavík (Faroe Islands), Denmark; Torbay, UK; Limnos, Greece; Jeddah, Saudi Arabia; Lipari, Italy; and Eastport, Maine.

Bob Binder, president and CEO of Oceania Cruises, said: “These new voyages are ideal for discerning travellers seeking to rediscover the world.”

“Whether they are retracing familiar paths or setting off to uncharted territories, guests will find endearing smiles, enthralling cultural elements and fascinating culinary experiences.”

The line says it spends “30 to 50 per cent more time in port than premium cruise lines”.

Oceania’s new itineraries feature 190 overnight or multi-day stays in both marquee and boutique ports of call, along with hundreds of evening and late-night departures to allow guests to immerse themselves in the history, culture and cuisines of the destinations.

News

MSC launches first-ever Northern Europe winter itinerary

The seven-night ex-UK cruises begin on November 14 and are open for booking now


MSC Cruises has introduced an ex-UK winter city getaway to Northern Europe.

The launch of MSC’s Northern Pearls itinerary marks the first time that the company has operated a winter programme in the region.

MSC Magnifica is offering seven-night cruises, calling at five European cities, including Hamburg, Germany; IJmuiden/Amsterdam, Netherlands; Zeebrugge for Bruges and Brussels; Le Havre for Paris and Southampton for London.

The cruise ship will embark weekly from Southampton’s new Horizon Cruise Terminal from November 14 until April 2022.

The ship will stay in port for up to 12 hours to allow guests to make the most of their time ashore.

Winter is a great time to visit Northern European cities as they come alive with festive decorations and Christmas markets. They are also not as busy with tourists.

Antonio Paradiso, managing director of MSC Cruises UK & Ireland said: “Following on from a full summer season with one of our newest ships, MSC Virtuosa, sailing in the UK, we are pleased to be able to bring another first to our British guests with a winter itinerary in Northern Europe.

MSC Magnifica, a popular ship with our guests, will offer weekly embarkation in Southampton from the brand-new Horizon Cruise Terminal that opened this summer. This gives holidaymakers direct and convenient access to some of Europe’s best cities for a great winter cruise.”

News

Cruise Adviser Conversations: Alaska with Holland America Line

Discover why a cruise to the cool state of Alaska should be at the top of your travel list by watching Janine Kelso’s interview with Holland America Line Alaska expert Bill Fletcher


Feature

Regent’s new Seven Seas Splendor offers a taste of the high life

Rebecca Barnes is wowed on board Regent Seven Seas Cruises’ new vessel, one of the world’s most luxurious ships


You know you’re in ultra-luxury territory when your butler, with a look of indignance on his masked face, swiftly talks you out of ordering ‘just’ half a bottle of champagne for the mini bar in your incredible Studio Dado-designed suite.

“Why only half? I’ll be bringing you a full bottle – is Monopole Heidseick OK?” confirms the efficient Amay. 

His retort is friendly but firm, and there is to be no further discussion. As Regent Seven Seas Cruises’ Seven Seas Splendor confidently states in its marketing jargon, if this is what #luxuryperfected looks like, I’d be quite happy to take a magnum.  

Although, to be frank, I’d expect nothing less from the owners of the spendiest suite on the ocean, the line boasting priceless artworks at every turn, and which sold out its 2023 world cruise in just under 24 hours. 

Seven Seas Splendor is light, airy and spacious – even the ceilings appear higher than normal. And it seems that space is what Regent’s customers are clamouring for, leaving the line perfectly placed to move forward and out of the pandemic that has ruled our lives for more than 18 months. 

“Luxury cruising is booming,” Graham Sadler, senior vice president and managing director, EMEA, tells me. “Regent is designed for this situation as we sell space – our customers have always wanted space, but are no longer compromising. They have the cash reserves to prioritise travel and won’t let anything get in their way.” 

While Covid protocols are as strict as they can possibly be, with masks required in all public spaces with the exception of the pool or when eating and drinking, life on this four-night preview cruise is pretty laid-back. 

Guests – mainly travel professionals and media, but also around 30 specially invited top tier Regent customers from the US – typically enjoy a leisurely breakfast in La Veranda (now a served buffet) and lunch alfresco at the Pool Grill. 

Dinner is taken in the main dining room Compass Rose, La Veranda or the Italian Sette Mari, or one of the three ‘specialty’ dining venues spanning Asian, French, and New York steakhouse (all dining is included, but these restaurants must be pre-booked). 

These spaces each have their own style and ambience, like dining at a top-end restaurant as opposed to on a cruise ship. My favourite, Pacific Rim, wows from start to finish, from the oversized dragon sculpture at the entrance to the efficient but not overbearing service, and, of course, the menu featuring dishes such as miso black cod and Korean barbecue lamb chops.  

Our cruise stops at Portland and Falmouth, with guests given the choice of a shore excursion or the opportunity to explore independently – a revelation, and possibly one of the first cruise lines sailing in UK shores to offer this since the start of the Covid outbreak last year.

The spa and wellness facilities are also top notch; there are two gyms at the aft with excellent ocean views, plus a stunning spa with a comprehensive (and rather pricey) treatment menu. Naturally, the sauna, cold room and steam room are free for guests to use.

Once you’ve detoxed, it’s not hard to retox when the bars are so enticing. With a number of comfortable nooks in which to hole up, the Observation Lounge is as chilled after dark as it is in the day, with a pianist tinkling the ivories while you sip an expertly mixed cocktail. 

For something a little livelier, the Splendor and Meridian Lounges are set up to keep night owls entertained. Note that the line’s definition of lively isn’t champagne sprays and pumping beats all night long, but more typically an in-house band with perhaps some dancing, until it’s time to retire to possibly the best beds at sea. 

While Seven Seas Splendor will always be a front runner when it comes to looks, this cruise is, after all, to test the water and celebrate Regent’s return to the ocean post-pandemic. 

“Are we ready?” enquires cruise director John Barron to the theatre audience on the last evening. With a resounding “yes!” echoing around the room, it’s clear that the line’s luxury offering is still perfectly on point.

Find out more

 

Feature

Six fun facts about Scarlet Lady

From a vinyl revival to food from around the world, Jane Archer gets the lowdown on Virgin Voyages’ adults-only cruise ship


Virgin Voyages always promised its cruise ships would be a bit different. Here are some of the fun things we discovered on one of Scarlet Lady’s scenic summer sailings along the UK’s south coast from Portsmouth.

You can eat your way around the world
Razzle Dazzle sounds like something from the musical Chicago, but it’s actually a restaurant. The name, and more importantly the design, was inspired by jumbled horizontal, vertical and angled stripes that were painted on ships’ hulls during the First World War to confuse the enemy.

It is big on vegetarian and vegan, and one of six restaurants on Scarlet Lady – Korean Gunbae cook-your-own diner, Italian Extra Virgin, Mexican Pink Agave, experimental Test Kitchen (corn custard and black bean salad anyone?) and The Wake, which is into steaks, round out the choice. They are all free, but you can only book each once.

Once you’ve exhausted them, it’s either the Galley food court, which has all-day breakfasts, burgers, noodles, sushi and more, or tapas-like snacks in the Dock House.

They’re replacing passengers with sailors
If sailors, as Virgin likes to call its passengers, can find their way to the Roundabout, a staircase in the middle of the ship that spirals down from deck seven to deck six, they will get their bearings, as a red mark in the ceiling always points north. There’s also a red thread around the inside of the ship – “to make sure everything hangs together”, laughs vice-president hotel operations Anders Karlson.

It’s colour-coded
The ‘compass’ is a fun feature but won’t help sailors find their cabin – invariably a problem, even for regular cruisers – but the A and Z plastered in big letters either side of the ship on the accommodation decks surely will. Simply match the letter to the one at the end of your cabin number and hey presto. Smart sailors might also spot the colour-coded stairwells – purple for the front, red for the middle and blue for the back. A good idea; even better would be a Virgin-esque symbol in inside corridors – a V maybe? – pointing forward so they also know which way they are going.

Everyone can be a DJ
Virgin’s Sailors have music wherever they go on the ship – well, almost. There isn’t any in the cabins yet, but that is to come, according to Karlson. Suites are there already, with record players (they really work!) and beds angled towards the balcony so sailors wake with a view. Cabins look like they have been outfitted by Sweden’s favourite furniture company and are pretty minimalist, but they are clean and bright. All have sofa beds that can be folded up by day on request. The red hammock on the balcony is a neat touch but better suited to the Med or Caribbean than the UK’s unpredictable summers.

This a ship that rocks
There are 37 music zones on the ship and playlists that change depending on the time of day (we found most just disappear into the background so a blast of David Bowie and the Rolling Stones one morning was a real treat). The playlists will change every few weeks so the crew don’t get sick of hearing the same music. In their downtime, crew can take their pick from some 600 movies – twice as many as Virgin’s sailors. “We want to look after our crew,” says Karlson.

It’s eco-friendly
Virgin’s favourite colour might be red, but Scarlet Lady is very green. The line close to eliminating all single use plastic on board and the toilet paper is made from sugar cane.

As part of its eco stance, the line has also dumped the idea of a keycard ID and instead you get a wristband made from recycled ocean plastic. It’s not the fashion accessory Virgin would have you believe, but it easily fits in a pocket if you don’t want to wear it. This is your ticket to get on and off the ship, unlock your cabin door and pay for alcoholic drinks, spa treatments or anything on board that costs extra (soft drinks, dining and tips are included).

Find out more at Virgin Voyages

 

 

Scarlet Lady tour with Ben & David

Watch on YouTube

Click the play button above!

Incentives

The latest offers from Azamara, Celebrity, Scenic and P&O

Azamara is doubling incentives for UK travel agents throughout October. The cruise line is offering up to £20 per booking on all sailings booked throughout the month on all pre-paid Mastercard irrespective of your Club Rewards membership class. The incentive is available in conjunction with the existing Club Rewards programme and is valid on bookings made between October 1 and 31 on sailings up to March 31, 2022.

Celebrity Cruises is offering top-selling travel agents the chance to scoop 100 cash prizes totalling £25,000. To be in with a chance of winning, agents need to make as many new Celebrity Cruises bookings as they can between September 6 and November 12, 2021. All bookings need to be claimed via Celebrity Rewards, accessible through Celebrity Central. Agents can track their progress via weekly leaderboards on the Celebrity Rewards website.

Encourage a travel agent friend to sign-up to Cruise Adviser and we’ll enter you in a prize draw to win a £50 Amazon voucher. Make sure they enter your details when asked for a reference name. If you’re not subscribed, do so here.

With River Rewards & More, travel agents can earn luxury gifts for every Scenic and Emerald Cruises booking they make. The more river cruises, escorted tours or ocean cruises they book, the higher the rewards, with the chance of earning bonus points. Find out more at riverrewards.cruises.

P&O Cruises will fund 50 per cent of fares on their new ship Iona when passengers Set Sail and Shine on their new ship, Iona. The line says: “We want everyone to experience our fantastic new ship, from its fabulous dining, to its world class entertainment – and everything in-between!” For full details visit shinerewardsclub.com.

Newsletter

Sign up to Shipshape

Sign up to Shipshape – our revamped weekly newsletter, bringing you the latest cruise news, advice and incentives.

We’ll be bringing you the latest cruise news, as well as plans for 2022 and beyond.

And most importantly, we’ll be sharing selling tips – from our expert cruise writers and the cruise lines themselves – as well as inspiring features about destinations and new ships. And we’ll be rounding up all of the latest incentives, plus news of fam trips.

Don’t miss out! Sign up here.

Feature

Azamara returns to cruising with a Greek Odyssey

It’s business as usual on board Azamara as the line resumes service with a new owner. Jane Archer joins them for a cruise around Greece and Cyprus


I feel like Dorothy from The Wizard of Oz as my husband and I walk into Heraklion from the cruise port. Except where she followed a yellow brick road, we’re following a yellow thread.

As with most things Greek, it’s all to do with a legend. In this case the yarn that Princess Ariadne gave her lover Theseus so he could find his way out of the Labyrinth home of the half-man, half-bull Minotaur after he had killed the beast.

The thread – well, OK, a yellow line painted on the pavement – is not just a great help for cruisers with a penchant for getting lost, but fitting as the Labyrinth is in the Palace of Knossos, home of the mythical King Minos, and just up the road from Heraklion.

Azamara Quest in Santorini, Greece. Image courtesy of Azamara.

It’s day five of a cruise around Greece and Cyprus on Azamara Quest that’s significant, not just because it’s the line’s first sailing after the long Covid-enforced hiatus, but its first since it was acquired by New York-based Sycamore Partners.

“Are we ready to have a party?” Azamara president Carol Cabezas beams as we all gather on the sun deck to toast the start of the cruise – a seven-night jaunt that will take us to Limassol in Cyprus, before circling back to the islands of Rhodes, Crete, Santorini and Mykonos in Greece.

There are slightly more than 200 of us on a ship that holds 700 – the number is deliberately low to help the crew bed in after the long time away from work – but that doesn’t stop the rousing cheers in response.

That evening, it seems only fitting to go Greek for dinner in Windows Café (there is a themed meal there each evening and we return a few days later for German night). Usually the venue is self-service but due to Covid you now point at what you want and the crew serve you, except in the evening when it reverts to waiter service.

There are plenty of other places to eat, from tapas in the observation lounge and snacks in the coffee-centric Mosaic Café to multi-course meals in the main (open seating) dining room and two speciality restaurants – Prime C for steaks and Aqualina for Mediterranean-style cuisine.

Several couples we buddy up with love Prime C so much they eat there most nights (as there are so few of us on board, Aqualina is shut, and both menus are being served in the one outlet) but then they are in suites so there’s no charge. For the rest of us, it’s $30 per person. We bag a table in Prime C twice and agree with our new friends. The food is excellent.

Club Continent suite bedroom. Image courtesy of Azamara.

The suite perks (they also have a butler and lots of free internet minutes) are unchanged from the days when Azamara was owned by Royal Caribbean, as are the included tips, soft drinks and a selection of cocktails, beers and wines everyone enjoys.

In fact, apart from a couple of (hopefully temporary) Covid-induced changes (Quest Fest nibbles replace the much-loved White Night BBQ extravaganza and instead of an AzAmazing Evening ashore we get a local electric violin duo on board), everything about Azamara is much the same as ever it was, both on board and ashore.

That means late nights in several ports. Thank goodness. Because there is lots to discover this week, from volcanoes in Santorini and beaches in Mykonos to Roman mosaics and Crusader castles in Cyprus.

Azamara Quest in Rhodes, Greece. Image courtesy of Azamara.

Rhodes is quite the head-turner, The medieval walled city is just across the road from the cruise port, which is handy. We find our way through the maze of streets to the Palace of the Grand Master of the Knights Hospitaller, which dominates the skyline. The walls were thought impregnable until the Ottomans came along in the early 1500s, breached them and booted the knights out. To be fair, it was an uneven fight, with 7,000 knights versus 100,000 Turks.

Thanks to Ariadne, we easily find our way into Heraklion, the capital of Crete, where Minoans, Romans, Venetians, Ottomans and even the British left their mark before the island become part of Greece in 1913. It has a real buzz, with people everywhere and restaurants doing a roaring trade under the brilliant blue sky. A sight that was truly a welcome antidote to lockdown.

How to Sell

How to sell adventure cruises

Each issue, cruise expert Jane Archer shares her tips on selling a specific area of cruise. This time, she looks at adventure cruises


Whether clients seeking a big adventure have cruised or not, they cannot help but be wowed by the exciting places they can visit on a ship. We’re not just talking the extremes of the Arctic or Antarctica, although they are up there in the thrills department, but small ship cruises to destinations that offer excitement around every corner. It could be getting up close to fearless wildlife on an island-hopping cruise in the Galápagos, diving with sharks, rays and turtles in the South Pacific or, as in our three suggestions this month, cruises around Alaska, Australia’s Kimberley region and Iceland that venture to remote spots where big ships can’t go. Rather than glitzy entertainment, adventure cruises have biologists, geologists and other experts on board to host lectures and guide trips ashore. They are not cheap, but they are addictive; agents who get it right once can be pretty sure of a client for life.

Alaska

Alaska might be favourite big ship territory, but there is more to the 49th state of the US than the Ketchikan, Juneau and Skagway triangle most focus on. Choose a small ship and the adventure really starts. You’ll navigate into bays accessible only by sea, join hikes ashore, kayak up close to waterfalls and explore deep into the pristine fjords on inflatable Zodiacs in search of breaching whales, soaring eagles or prowling brown bears.

Active

Who? Uncruise
Where? Alaska
When? May 7, 2022
How long? Seven nights
How much? From $4,495pp

This new for 2022 Wild, Woolly and Wow itinerary really packs in the activities – everything from hiking and biking to all-day kayaking – and still finds time to go in search of glaciers, bears and whales. The cruise is round-trip from Juneau on the 86-passenger Legacy. Price includes transfers, alcoholic and soft drinks, and shore excursions.

Adventure

Who? American Queen Voyages
Where? Alaska
When? September 18, 2022
How long? 12 nights
How much? From £5,595pp including flights

As well as making its debut in Alaska in 2022, this company’s expedition arm will be there on Ocean Victory, a new 186-passenger expedition ship on sale through UK GSA Light Blue Travel. The cruise, from Sitka to Vancouver, promises a wild adventure with kayaking, waterfalls and glaciers. Price includes a two night pre-cruise hotel, tours, alcoholic and soft drinks, wi-fi and tips.

Eco-friendly

Who? Hurtigruten
Where? Alaska
When? May 31, 2022
How long? 14 days
How much? From £5,525pp including flights

Hurtigruten makes its debut in the 49th state next year on the 528-passenger Roald Amundsen, an expedition ship that runs on a mix of LNG and battery power. This voyage is from Seward to Vancouver and packed with kayaking, trips to glaciers and wildlife spotting. Price includes a pre-cruise hotel night, transfers, wi-fi, selected excursions and wine or beer with lunch and dinner.

Selling Tip

Don’t sell on price. Clients in search of a bargain will not be asking for this type of holiday

The Kimberley

A remote area in north of Western Australia, the Kimberley is three times the size of England, but has a population of a little over 36,000, so few roads you can almost count them all on one hand and a coastline that delivers adventure in spades. Cruise here and you get white-water rapids, a reef that appears out of the sea as if by magic, 80m-high waterfalls to shower under, boat trips in search of crocs, sandstone cliffs and ancient rock art.

Go Aussie

Who? Coral Expeditions
Where? The Kimberley
When? August 19, 2022
How long? 10 nights
How much? From AUD11,820pp (approx £6,273)

Australia’s Coral Expeditions is the expert when it comes to the Kimberley, with three ships there in 2022 already filling fast. This cruise, from Darwin to Broome on the 72-passenger Coral Discoverer, promises an action-packed holiday of waterfalls, helicopters, white-water, booby birds and that ‘rising’ reef. Price includes transfers in Broome, wine or beer with meals and excursions.

Go American

Who? Silversea
Where? The Kimberley
When? June 24, 2022
How long? 10 nights
How much? From £8,200pp

This cruise, from Darwin to Broome, starts with a sea day and a morning to explore Indonesia’s Matakus Island, before returning to the Kimberley, where there are Zodiac excursions, hikes, helicopter rides and fast boat rides. The cruise is on the 144-passenger Silver Explorer, Price include UK and overseas transfers, drinks, wi-fi, tips and excursions led by the expedition team.

Go French

Who? Ponant
Where? The Kimberley
When? April 8, 2022
How long? 10 nights
How much? From £7,370pp

Crocodile and bird-spotting, a flight over the beehive-like Bungle Bungle rock formation, white water and rock art are among highlights on Ponant’s Kimberley cruises. This sailing is from Darwin to Broome on the 184-passenger Le Lapérouse, a ship with a bar beneath the water line. Price includes transfers in Broome, alcoholic and soft drinks, wi-fi and excursions.

Selling Tip

Think beyond cruise. Clients who have never set foot on a ship will jump at an adventure cruise as it is often the best or only way to see bucket-list destinations

Iceland

Plenty of cruise lines call into Reykjavík, the capital of Iceland, on voyages through northern waters; the more adventurous ones set out on a small ship with an expedition team of scientists and historians on board and circumnavigate the island in search of excitement. It’s not hard to find, with gushing waterfalls, glaciers, dramatic fjords, rocks crammed with chattering seabird colonies, volcanoes and hot springs all waiting to be discovered.

Discovery

Who? Crystal Cruises
Where? Iceland
When? August 7, 2022
How long? 10 nights
How much? From £13,225pp

Glaciers, waterfalls, geothermal springs, whale-watching, river rafting and even a tour into a volcano await as Crystal Endeavor, Crystal’s new 200-passenger expedition ship, circumnavigates Iceland. The cruise is round-trip from Reykjavík and visits the island of Grímsey so passengers can step across the Arctic Circle. Price includes drinks, tips, wi-fi and selected excursions.

Selling Tip

Consider hosting an adventure cruise event with one of the cruise lines. Nothing sells a cruise better than hearing what to expect from the experts

Natural wonders

Who? Aurora Expeditions
Where? Iceland
When? August 1, 2022
How long? 10 nights
How much? From £6,386pp

Aurora warns the itinerary for this voyage around Iceland is flexible to make the most of weather and wildlife conditions, but if all goes to plan there will be fjords, waterfalls, volcanoes and seabirds. The cruise is round-trip from Reykjavík on the 132-passenger Greg Mortimer. Price includes a pre-cruise hotel night, transfers, beer, wine and soft drinks with dinner, tours and wi-fi.

Expedition

Who? Seabourn
Where? Iceland and Greenland
When? August 21, 2022
How long? 14 days
How much? From £17,199pp

Ultra-luxury line Seabourn dons an adventure mantle next year when new 264-passenger expedition ship Seabourn Venture launches. This cruise, round-trip from Reykjavík, circles Iceland, with a detour to explore Greenland. Along the way there’s kayaking, hiking, four-by-four tours and a chance to dive in the ship’s sub. Price includes one tour a day (others available), drinks, tips and wi-fi.

Directory

Directory

Got a cruise query? Let us assist you. The Cruise Adviser directory provides you with the vital contact details for all major cruise lines operating in the UK – meaning trade sales support is never more than a phone call away

A

A-Rosa River Cruises

Stephen Joyner, head of sales
07738 151711
stephen.joyner@arosa-cruises.co.uk

Amadeus River Cruises

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

AmaWaterways

Jamie Loizou, managing director
033 3305 3902
jamieloizou@amawaterways.com

Ambassador Cruise Line

Lisa Jacobs, head of trade sales
lisa.jacobs@ambassadorcruiseline.com

American Cruise Lines

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

American Queen Steamboat Company

Rupert Thomson, managing director
01223 568904
r.thomson@aqgsa.com

APT Touring

Jessica Shelton-Agar, national sales manager
01494 736147/07584 057341
jessica.shelton-agar@aptouring.co.uk

Aurora Expeditions

Talia Schwartzman, sales executive
+61 2 9252 1033
agents@auroraexpeditions.co.uk

Jay Turner, business development manager, UK and Europe
07841 867125
jturner@auroraexpeditions.co.uk

Australis

Frederic Guillemard, commercial director Europe
+34 93 497 0484

Avalon Waterways

Janet Parton, sales director
020 8315 4545
agencysales@avaloncruises.co.uk

Azamara Club Cruises

Lori Scanella, business support executive
01932 834379
salessupport.uk@rccl.com

B

Belmond

Lucy Clark, divisional director of sales, trains & cruises
lucy.clark@belmond.com

C

Carnival Cruise Line

Luke Smith, head of UK & international sales
020 7378 4660
carnivalsalesuk@carnival.com

Celebrity Cruises

Nicola McNeish, head of sales planning & activation
07919 540017
mcneish@celebritycruises.com

Celestyal Cruises

Jo Reid, UK and Ireland country manager
07368 207881
j.reid@celestyalcruises.uk

Coral Expeditions

Elizabeth Webb, international sales manager
salesmngr@coralexpeditions.com

Cosmos

Janet Parton, sales director
020 8315 4545
agencysales@cosmos.co.uk

CroisiEurope

John Fair, sales director
020 8328 1281
jfair@croisieurope.com

Crystal Cruises

Mick Dupont, head of UK sales
020 7399 7602
mick@cruiseportfolio.co.uk

Cruising Excursions

Kirsty Bachelor, trade sales manager
07784 357977
kirsty.bachelor@cruisingexcursions.com

Cunard Line

Cunard partnership team
0344 338 8656
cunardpartnershipteam@cunard.co.uk

D

Disney Cruise Line

Emma Martin, account executive
080 0171 2317
emma.martin@disney.com

E

Emerald Waterways

Joseph Grimley, director of trade sales
07504 484657
joseph.grimley@scenic.co.uk

European Waterways

Mark Robinson, sales and reservations manager
01753 598555
sales@europeanwaterways.com

Exotic Heritage Group

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

F

Far Horizon

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

Fred Olsen Cruise Lines

Geoff Ridgeon, head of sales
01473 746164
cruise.sales@fredolsen.co.uk

Fred River Cruises

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

G

G Adventures

Stuart Darnley, national sales manager
07964 983842
sdarnley@gadventures.com

Great Rail Journeys

Lindsay Dixon, head of trade sales
01904 527180
lindsaydixon@greatrail.com

H

Hapag-Lloyd Cruises

Aishling McLoughlin, sales representative UK & Ireland
07852 488471
aishling.mcloughlin@hl-cruises.com

Hebridean Island Cruises

Lisa White, reservations manager
01756 704704
lisa.white@hebridean.co.uk

Holland America Line

Dani Scannella, business development manager
07789 923665
dani.scannella@hollandamerica.co.uk

Lucy Harris, business development manager
07773 043004
lucy.harris@hollandamerica.co.uk

Charlotte Pinkus, business development representative
07585 806471
charlotte.pinkus@hollandamerica.co.uk

Hurtigruten

Anthony Daniels, UK general manager
020 8846 2666
anthony.daniels@hurtigruten.com

I

Intrepid Travel

Joanna Reeve, tailor-made manager EMEA
0808 274 5179
joanna.reeve@intrepidtravel.com

J

Need-a-Cruise by JTA

Dave Green, managing director
0121 508 5567
dave.green@jtatravel.co.uk

K

Katarina Line

Olivera Lesinger, head of UK & overseas
+38 5 51 603 409
olivera@katarina-line.hr

L

Latin Routes

Jessica Dennison, director
020 8546 6222
info@latinroutes.co.uk

Leger Holidays

Ashley Dellow, head of retail sales
01709 385811
retail.sales@leger.co.uk

Lindblad Expeditions

Jacinta McEvoy, vice-president global sales
+1 212 261 9000
jacintam@expeditions.com

Lotus Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

M

The Majestic Line

Louisa Grant, cruise co-ordinator
01369 707951
louisa@themajesticline.co.uk

Marella Cruises

Andrew Isherwood, commercial support team
020 3451 2762
commercial.support@tui.co.uk

Mövenpick Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

MSC Cruises

Victoria Taylor, sales operations manager
020 7092 8182
ukinsidesales@msccruises.co.uk

N

National Geographic Expeditions

Simon Chambers, operations manager
0800 988 3369
sales@fredholidays.co.uk

Nicko Cruises

Rupert Thomson, managing director
01223 568904
rupert@lightbluetravel.co.uk

Noble Caledonia

Agency sales
020 7752 0000
agencysales@noble-caledonia.co.uk

Norwegian Cruise Line

Eamonn Ferrin, vice president of international business
023 8124 5000
eferrin@ncl.com

Oceania Cruises

Lisa Clarkson, national accounts manager
07809 351545
lcarkson@cceaniacruises.com

Agency sales
0345 5051920
agencysales@cceaniacruises.com

P

P&O Cruises

Brodie Hanley-McIntosh, trade channels manager
023 8065 5780
brodie.hanley-mcintosh@pocruises.com

Pandaw

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

Paukan Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

Paul Gaugin

Mick Dupont, head of UK sales
020 7399 7602
mick@cruiseportfolio.co.uk

Pearl Seas Cruises

Susan Shultz, director of sales
+1 203 458 5280
susan.shultz@pearlseascruises.com

Ponant

Nabil Maillard, sales manager UK and Ireland
020 7092 6663
nmaillard@ponant.com

Poseidon Expeditions

Kate Statsenko, senior sales manager
020 3369 0020
kate@poseidonexpeditions.com

Ports Direct

Karl Lapage, managing director
0843 084 3003
karl@portsdirect.co.uk

Princess Cruises

Gemma Withers, sales operations manager
023 8065 6607
gemma.withers@princesscruises.co.uk

Pullmantur Cruises

Simon Chambers, operations manager
0800 988 3369
sales@fredholidays.co.uk

Q

Quark Expeditions

Andrew Schweitzer, business development manager, UK
07857 004191
andrew.schweitzer@quarkexpeditions.com

R

Regent Seven Seas Cruises

Caroline Moody, business development executive
023 8068 2283
agencysales@rssc.com

Anna Salter, business development executive
023 8068 2283
agencysales@rssc.com

Riviera Travel

Darren Mussell, agency sales assistant manager
01283 744307
agencysales@rivieratravel.co.uk

Rocky Mountaineer

Steven Harris, regional sales director
07970 519164
sharris@rockymountaineer.com

Royal Caribbean International

Trade support team
01932 834379
salessupport.uk@rccl.com

S

Saga Travel

Trade support team
tradesupport@saga.co.uk

Scenic

Joseph Grimley, director of trade sales
07504 484657
joseph.grimley@scenic.co.uk

Seabourn

Dani Scannella, business development manager
07789 923665
dani.scannella@seabourn.co.uk

Lucy Harris, business development manager
07773 043004
lucy.harris@seabourn.co.uk

Charlotte Pinkus, business development representative
07585 806471
charlotte.pinkus@seabourn.co.uk

SeaCloud

Anja Ringel, vice-president, international marketing and sales
+49 40 3095 9217
aringel@seacloud.com

SeaDream Yacht Club

Natalie Read. sales director, UK
07917 847300
nread@seadream.com

Shearings

Silversea

Sales support
020 7340 0700
salesuk@silversea.com

Star Clippers

Danielle Dudley, UK sales manager
077 6585 2116
danielle@starclippers.co.uk

Swan Hellenic

Mario Bounas, VP marketing
07929 914953
mario.bounas@swanhellenic.com

T

Tauck

UK country manager
080 0810 8020
tauckreservations@tauck.co.uk

Titan Travel

Edwina Coppock, agency sales manager
01293 450726/07834 652135
edwina.coppock@titantravel.co.uk

Touchdown | Travel Industry Services

Robbie White, head of cruise product
020 8607 3805
rwhite@touchdown.co.uk

Tradewind Voyages

Mark Schmitt, head of sales
07553 955047
mark.schmitt@tradewindvoyages.com

Rachel Healy, business development manager
07552 622970
rachel.healy@tradewindvoyages.com

Travel2

Colin Currie, head of sales
07891 257160
colin.currie@travel2.com

Travelsphere & Just You

Sarah Weetman, head of trade sales
07748 843244
sarah.weetman@travelsphere.co.uk

U

Uniworld

Angela Sloan, key account manager
0808 168 9110
angela.sloan@uniworld.com

V

Variety Cruises

Chris Lorenzo, managing director, Seafarer Cruises
020 8324 3114
info@seafarerholidays.co.uk

Victoria Cruises

Tom Antonucci, sales manager
+1 212 818 1680
tom@victoriacruises.com

Victory Cruise Lines

Rupert Thomson, managing director
01223 568904
rupert@lightbluetravel.co.uk

Virgin Voyages

Shane Riley, associate vice president international sales
07979 127099
shane.riley@virginvoyages.com

Viking Cruises

Vodohod

Mario Bounas, VP marketing
07929 914953
mario.bounas@vodohod.ru

Volga Dream

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

W

Widgety

Sandra Barnes-Keywood, head of sales
023 8042 8000 (option 2)
sandra@widgety.co.uk

Windstar Cruises

Anna Perrott, business development manager UK
07593 137135
anna.perrott@windstarcruises.com