Cruise
Adviser

May 2021

Brighter future

Cruise
Adviser

May 2021

Promotion: Saga

Editor’s letter

Green shoots of recovery

The government has finally revealed its initial green list allowing the, albeit limited, resumption of international travel.

Outside the tourist hotspots of Iceland, Israel and Portugal, the list has provoked more questions than answers (although the answer to most is, ‘no, you can’t actually go there’). But it’s a start – even if the absence of regional or island-specific destinations suggests that the government hasn’t been listening to the travel industry over the past year. In fact, the irksome comments by Grant Shapps regarding travel agents being a thing of the past suggest the transport secretary doesn’t understand the travel industry full stop.

Still, any developments that allow travel to begin again are welcome. It’s hard to believe that, before the month is out, both international holidays and domestic cruises will have resumed. Among all the frustration, that alone is enough to make us smile.

In this issue, you will find all the latest news, incentives, new hires, plus our new directory of cruise line restarts, along with each line’s current regulations regarding vaccination, Covid-19 testing and the wearing of face masks.

We hope you enjoy reading – and good luck selling.

About

Get in touch

Cruise Adviser is the leading cruise publication for the travel trade. The award-winning magazine contains insightful comment, features, news and advice for those looking to sell cruise holidays. Uniquely aimed at frontline travel agents, two thirds of readers say the magazine has helped them make a sale.

Cruise Adviser is published monthly, and is out on the second Wednesday of the month

To view our 2021 media kit and forward features list, please click hereCruise Adviser is created by Waterfront Publishing. See waterfront-publishing.com for more details.


Contacts

Editorial
Anthony Pearce, director
anthony@waterfront-publishing.com

Design: The Studio
Sub-editing: Nathaniel Cramp

Advertising and partnerships
Sam Ballard, director
sam@waterfront-publishing.com

Bryan Johnson, senior sales manger
bryan@waterfront-publishing.com
020 3865 9338
07532 709 734

Cruise Adviser
Hop Exchange,
Southwark Street,
London,  SE1 1TY

020 3865 9360
info@cruise-adviser.com

News

CDC sets out cruise return

US departures could get back underway as soon as July with a series of trial voyages 


The United States Centers for Disease Control and Prevention (CDC) has given cruise lines technical details on what they will need to do in order to resume operating, beginning with trial voyages.

The trials – with volunteer passengers – are the first step towards getting cruises once again operating out of the US, possibly as soon as July. They will run between two and seven days and must have enough passengers to meet at least 10 per cent of the ship’s capacity. Volunteers must be 18 or older and either fully vaccinated or free of medical conditions that would put them at high risk for severe Covid-19.

Self-service food and drink options will be unavailable and shore excursions must be part of a pre-booked, approved tour. Guests on board will have to socially distance and must be examined for Covid-19 symptoms before and after the trip, and at least 75 per cent must be tested at the end.

Ships must make at least one practice run before resuming regular cruises in US waters, although operators will be able to avoid the requirement if they vouch that 98 per cent of crew and 95 per cent of passengers are vaccinated.
News

Green list revealed

Transport secretary Grant Shapps says that the list of just 12 countries is “necessarily cautious” 


The government has revealed its green list countries – enabling quarantine-free travel into the UK.

Grant Shapps, the transport secretary, said the move was “necessarily cautious – that the countries we connect with have infection rates that are low and vaccination rates that are high”.

“We want a summer in which we can reunite family and friends, travel to places we love,” he said. “We want to start looking outward again.”

He said that travel is essential to rebuilding the economy, referring to “hard-hit airports and tourism sector”.

The full list of countries on the green list is:

At the same time Turkey, the Maldives and Nepal were also added to the red list and Shapps added that, although France and Spain were not yet included in the green list, there would be a review every three weeks.

Mark Tanzer, chief executive of Abta, said: “Although it was good to hear the minister say he wants people to be able to travel this summer, this is a slower and more cautious approach than previously outlined by the government and will delay the industry’s recovery. We understand that public health is the government’s priority, and it was always expected that the return to international travel would be gradual, but the government must use the next review to open up travel to more destinations, using the traffic light system to manage risk.

“We also need the government to commit to supporting travel agents and tour operators through what will continue to be difficult times ahead. Travel will be one of the most restricted economic sectors coming out of the pandemic and this needs to be recognised through adequate grants to support these businesses.”

Separately, it has now been confirmed that the EU will reopen to holidaymakers from countries with low Covid infection rates such as the UK, and to anyone who has been fully vaccinated, by the start of June under a European Commission plan.

Gloria Guevera, president & CEO of World Travel & Tourism Council (WTTC) said: “We welcome this first initial step by the UK government to begin opening the door to international travel with the announcement of the ‘traffic light’ system.

“However, airlines and the wider travel and tourism sector will be hugely disappointed that the US, which has a similar vaccination success rate, has not been included on the green list as it would have enabled the resumption of transatlantic travel, which would have thrown a vital lifeline to the sector in two of the biggest tourism markets in the world.

“The UK is the fourth biggest G20 economy in terms of international travel and tourism spend from business travel, which amounted to £7.5 billion in 2019, before the pandemic ripped through the heart of the sector. While we understand that protecting public health should be the priority, the UK is being too cautious and risks losing its hard-won competitive advantage achieved by the early vaccine rollout by being too slow to allow the significant resumption of international travel.

“We are also disappointed that UK travellers are expected to pay for expensive PCR tests, even when traveling from countries on the green list. This will make foreign holidays totally unaffordable for many families.

“We urge the UK government to work with its providers to offer more cost-effective tests for UK travellers, or accept the more affordable, yet rapid and effective, antigen tests. After suffering the biggest fall in contribution towards GDP from travel and tourism of the 10 most important global markets – by a staggering 62.5 per cent — the UK can ill-afford to be this cautious.”

The government’s traffic light system categorises countries based on risk alongside the restrictions required for travel. The Department for Transport said that key factors in the assessment include:

  • the percentage of their population that have been vaccinated
  • the rate of infection
  • the prevalence of variants of concern
  • the country’s access to reliable scientific data and genomic sequencing

People arriving in the UK from green list countries will need to take a pre-departure test in that country. On or before the second day after arriving in the UK, they will need to take a PCR test, which costs around £120, but will not need to quarantine on their return – unless they receive a positive test.

People arriving from amber list countries will have to quarantine for 10 days at home. They will have to take a pre-departure test, then a PCR test on days two and eight, but there will be an option for “test to release” in which they can end self-isolation early if they test negative on day five by purchasing an extra PCR test.

UKinbound CEO Joss Croft said: “Confirmation that non-essential international travel will reopen on May 17 is a positive step forward and will be celebrated across the sector, but our industry cannot afford another false dawn and a stop-start recovery. 

“The sparsity of countries on the green list and notable absence of the US and much of Europe, along with the cost of testing and the continuation of quarantine measures, present further devastating barriers to business for the inbound tourism industry, which sustains over 500,000 jobs and would normally generate £28.4 billion annually for the UK economy. 

“This is not job done, the important task of removing restrictions at our borders is not complete and it will therefore be many more months until recovery can really begin. We fully endorse a risk-based approach to reopening, but now more than ever we need government to provide targeted recovery support for inbound tourism businesses to ensure the industry can play its crucial role in the UK’s economic revival.”

Promotion: Cunard

News

Princess reveals Dine My Way

It allows guests to make reservations for onboard dining rooms and speciality restaurants 


Princess Cruises has revealed Dine My Way, an enhancement to Ocean Medallion, which makes it easier for guests to tailor their dining experience. It pairs with the OceanNow on demand service.

Dine My Way allows guests to make reservations in onboard dining rooms and speciality restaurants at times they prefer and with whom they wish to dine.

“We believe guests are going to love the control and customisation Dine My Way offers,” said Jan Swartz, Princess Cruises’ president. “Instead of restricting dining choices during the pandemic, we’ve been able to expand the options for our guests and thanks to the unique, innovative capabilities of the OceanMedallion, reduce wait times and eliminate the need to stand in line.”

There are also features that will help people avoid busy venues if they wish. With Dine My Way, staff can optimise capacities in dining rooms and restaurants on board, manage wait times, and give guests significantly more flexibility.

When making a reservation, guests will be able to:
·        add additional friends or family members with whom they are travelling
·        select their preferred pace of dining (relaxed, quick)
·        indicate their desired seating location (near window, close to entrance) in the Ocean profile
·        share dietary preferences and allergen information
·        pick the same venue and dining time each night

Princess’ OceanNow on demand menu has been expanded to include entrées and beverage options from restaurants throughout the ship, with guests’ requests delivered directly to their location. OceanNow orders can be made using the MedallionClass app on a smart device, via the stateroom TV, or by having a crew member place the order on the guests’ behalf.

OceanNow will also include many expanded personalisation options so guests can order their favourite coffee, select steak sauce toppings and choose pizza condiments, providing more customisation than ever.

“Guests have always appreciated the convenience of OceanNow, and because the pandemic has expanded people’s use of on demand direct delivery services, we think even more guests will embrace the ability to order what they desire and have it delivered to them wherever they are on board,” notes Mario Siebaldi, Princess Cruises’ senior vice president of guest experience. “It not only prevents unnecessary queuing, more importantly it elevates the guest experience.”

News

Holland America Line to restart in August

The line has announced four sailings from Piraeus on Eurodam and bookings are open now


Holland America Line has announced that it is to restart cruises from Greece this August, with four four sailings on Eurodam from Piraeus.

“Everyone at Holland America Line has been preparing for our return to service, and we are grateful to the government of Greece for allowing us to show that we can safely operate our cruises,” said Gus Antorcha, president of Holland America Line. “The beautiful islands of Greece have been a highlight of our Mediterranean itineraries for decades, and we are honoured to be able to restart out of Athens and give our guests a memorable vacation after all this time without cruise travel.”

The sailings will be available to guests who have received their final dose of an approved Covid-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination.

Departing on August 15 and 29, the Idyllic Greek Isles itinerary features Kotor, Montenegro, plus the Greek isles of Kékira (Corfu), Thíra (Santorini) and Mykonos. Ancient Wonders departs on August 22 to explore Haifa, Israel, as well as Náfplion, Mykonos and Rhodes in Greece. Both options can be combined to form a longer, back-to-back 14-day Collectors’ Voyage.

A seven-day Adriatic Allure itinerary departing on September 5 will sail from Piraeus to Venice, Italy, with calls at Mykonos, Katakolon (Olympia) and Crete (Chania), Greece, and Sarandë, Albania. Additional Mediterranean cruises on Eurodam will be announced in the coming weeks, including ports in Italy and Greece. The company intends for Eurodam to sail to the United States to begin its Caribbean itineraries in mid-November.

Fares for Eurodam‘s seven-day Greece cruises begin at a Have it All premium package fare of £1,949pp (based on a Veranda stateroom) that includes one shore excursion, a beverage package, speciality dining and wi-fi. Free air travel is also included from London and select regional airports, including transfers between ship and airport and late arrival protection.

“The Greek Islands have been welcoming Holland America Line ships for many years, and we are proud to work together to welcome the cruise line back this summer,” said Harry Theoharis, Greek minister of tourism. “We are sure that all visitors to Greece will once again have unique experiences in our beautiful destinations and fully enjoy the rich history, culture and gastronomy of our nation.”

For more restart dates, click here.

News

NCL renames Project Leonardo as Prima

The line has announced that Norwegian Prima – the first of six Prima class ships – will launch in the summer of 2022


Norwegian Cruise Line has announced that it is renaming Project Leonardo, its next class of ships, as the Prima class.

Norwegian Prima, the first of six vessels, will launch in summer 2022, according to Cruise Critic.

With a capacity of 3,215 passengers, the Prima class ships will be smaller than the Breakaway and Breakaway-Plus class vessels. They will be built at the Fincantieri shipyard in Italy, a departure from their recent newbuilds which were constructed by Meyer Werft in Germany.

Between August 17 and September 13, 2022, Norwegian Prima will make 10-day voyages from Amsterdam and Copenhagen, sailing in Northern Europe, the Norwegian fjords and Baltic region.

After that, on September 23, 2022, it will sail from Southampton on a 12-day transatlantic voyage to New York, before moving down to the Caribbean.

All sailings are on sale now.

Interview

NCL share restart plans

News

Carnival to add new colours to entire fleet

All of the line’s ships will be repainted as it prepares to celebrate its 50th anniversary next year


Carnival Cruise Line has revealed that all of its ships will be painted red, white and blue as the company prepares to celebrate its 50th anniversary next year.

The livery is the one that adorns Carnival’s newest ship, Mardi Gras, Carnival’s newest ship, and it will be applied to Carnival Magic and Carnival Glory when they go into drydock over the next few months.

“When we first saw the hull design for Mardi Gras, we knew it was something special and, particularly as we get ready to celebrate our 50th birthday, we’re delighted to incorporate this stunning livery as a signature exterior design element across our fleet,” said Christine Duffy, president of Carnival Cruise Line. “As we look to resume sailing in the US, we’re coming back with a signature new look as well.”

The colours are designed to give a patriotic nod to Carnival’s positioning as a US-centric cruise line. In a statement the company said that the eye-catching hull design is highlighted by a stately navy blue hull inspired by officers’ uniforms”.

When it emerges from drydock, Carnival Magic will also have an expanded casino and other enhancements including to the WaterWorks aqua park and pools.

Interview

Tony Roberts and Andy Harmer

News

When do cruises restart?

Details of cruise line restarts are below, along with each line’s current regulations regarding vaccination, Covid-19 testing and the wearing of face masks. This information is updated regularly; you can find all the latest cruise news here.

A-Rosa

A-Rosa River Cruises is planning to restart cruises on the Douro, Rhine and Danube  by mid-June and in France by the end of June.

Jörg Eichler, managing director of A-Rosa, said: “It is really encouraging that tourism in Europe finally looks like it can return soon. We are busy adapting and updating our current protocols in line with the latest regulations in the countries we sail through, and will announce them in the coming days. Our successful five months of sailing in 2020 clearly shows that cruising with A-Rosa can be safe and enjoyable.”

Regulations: Social distancing and one-way systems will be in place and all crew members and guests must wear a full mouth and nose cover in public areas. Guests will be sent a declaration of fitness to travel and the rules of conducts onboard. These must be signed and handed over on arrival at the ship. In addition, guests must carry out a ‘self-check’ for symptoms and not travel if any of the results are positive. More information here.

AmaWaterways

AmaWaterways is planning to restart cruises from July. Details are as follows:

  • July 3AmaDouro will restart sailings through Portugal 
  • July 21AmaMagna on the Danube 
  • July 22, AmaKristina  on the Rhône and AmaLyra on the Seine 
  • July 27, AmaVida in Portugal and Spain
  • July 29, AmaDolce in Bordeaux, France 
  • July 29, AmaSiena on the Rhine 

AmaWaterways’ executive vice president and co-founder Kristin Karst said: “We are so excited to see the situation in Europe evolving in a positive direction. We are proud to announce a selection of sailings starting the first week of July in Portugal with other restart dates throughout July on select ships on all the European rivers including the most luxurious ship on the Danube, the AmaMagna, on July 21.

“On a personal note, being born in Germany, I could not be happier about the announcement that Europe will be opened this summer to safely welcome back tourists to assist with the much needed economic and social recovery.”

Regulations: There will be limits on the number of guests to facilitate social distancing and guests are required to wear face coverings when moving through public spaces. Prior to boarding, an online health and contact screening questionnaire will be required and at embarkation, guests’ temperatures will be taken with no-contact infrared thermometers. More information here.

APT Touring

APT Touring is hoping to resume tours and cruises this summer.

It says: “The UK Government’s Global Travel Taskforce will announce its recommendations on the safe return of international travel in the next few weeks, and we will then contact any impacted guests to discuss their options.” In the meantime, they are offering a 100 per cent future holiday credit (FHC) valid on any of their brands up to December 31, 2023.

Regulations: It has adopted the Cruise Lines International Association (Clia) recommendations and actioned increased health screenings and protocols for all cruises, both on board and prior to boarding, for all passengers and crew. More information here.

Avalon Waterways

Avalon Waterways is hoping to restart cruises from July 1.

It says: “All 2021 travel bookings automatically come with our Peace of Mind Travel Plan – free of charge. This plan gives guests the ability to move their booking to another destination, vacation, brand or simply a different 2021 or 2022 departure date, no questions asked. For as long as the Covid-19 pandemic is still affecting, travel, all bookings for 2022 travel dates are also covered by the Peace of Mind Travel Plan, extending the ability to move travel dates to 2023.”

Regulations: Reduced ship capacity and social distancing guidelines, plus mandatory health screening, including touch-free temperature-check, for all guests and crew at embarkation. More information here.

Azamara

Azamara is due to begin sailing from August 28 from Greece on Azamara Quest.

Regulations: The line says it’s collaborating with government health authorities and Clia to develop its boarding screening process and updated health protocols, which are not yet finalised. More information here.

Carnival Cruise Line

Carnival Cruise Line is restarting cruises in North America from July 1, with some exceptions.

Carnival Mardi Gras will resume sailing from July 3.

Carnival Legend’s European itineraries have been cancelled.

Carnival Miracle’s seasonal service from San Diego has been suspended until further notice, and sailings out of San Diego to Hawaii will move to Long Beach.

Carnival Liberty sailings from Port Canaveral between September 17 and October 18 are cancelled for drydock work.

Carnival Sunshine sailings from Charleston between October 11 and November 13 are cancelled for drydock work.

Carnival Magic, Carnival Paradise, Carnival Valor, Carnival Legend and Carnival Radiance are due to return to service in November.

Australia voyages aboard Carnival Splendor restart on June 28, Carnival Spiriton September 12.

Regulations: the line hasn’t issued any specific guidance as yet, beyond the standard CDC advisory information.

Celebrity Cruises

Celebrity Cruises will resume sailings on Celebrity Millennium from St Maarten from June 5.

This will be followed by Celebrity Apex resuming operations from Athens on June 19 and Celebrity Silhouette from Southampton on July 3.

Regulations: All guests and crew above the age of 18 must vaccinated against Covid-19. Those under the age of 18 must have a negative PCR test result within 72 hours of embarkation. More information here.

Celestyal Cruises

Celestyal Cruises resumed operations on May 29 with Celestyal Crystal, followed by Celestyal Olympica on June 28.

Regulations: All guests will have to provide proof of vaccination, or a negative PCR test within 72 hours of embarkation. There will be thermal screening at embarkation and daily contactless monitoring throughout the vessel. More information here.

CroisiEurope

CroisiEurope restarted operations on the Douro on June 7; the Gironde and Seine follow on June 30; the Rhine on July 2; the Rhône on July 3; the Elbe, Oder, Havel, the Baltic and the Danube on July 8; the Guadalquivir on August 19 and the Po on August 25.

It will restart French canal cruises from July 2, and ocean cruises from June 10 in Croatia and July 4 in Corsica.

Until August 31, all cruises qualify for CroisiEurope’s relaxed booking conditions, which include a full refund should the cruise be cancelled by CroisiEurope and moving a booking free of charge to any other departure in 2021 or 2022 more than 30 days prior to departure.

Regulations: Guests will need to provide proof of vaccination or a negative PCR or rapid antigen test prior to embarkation. More information here.

Crystal

Crystal will resume sailings with the majority of its ocean fleet this summer, beginning with Crystal Serenity from the Bahamas on July 3 and Crystal Endeavor from Iceland on July 17.

Crystal Esprit’s return has now been delayed until September 27.

Crystal River Cruises will resume from August 29.

Regulations: All guests will be required to be fully vaccinated against Covid-19 and a mandatory test with negative results will be required prior to departure. Guests will also have their temperature checked both prior to boarding ship or venturing ashore and Crystal operates what it calls a “responsive mask policy”. More information here.

Cunard

Cunard is to resume sailing with a series of Staycation voyages from Southampton on Queen Elizabeth from July 19. Queen Victoria and Queen Mary 2 are due to resume operations on August 28 and November 13 respectively

It says: “With international travel not yet fully opened up, we’re delighted to offer these voyages exclusively for British guests to experience a staycation unlike any other, as they relax in Cunard luxury knowing we will take care of everything. Guests can sail along some of the most stunning coastlines anywhere in the world, as Queen Elizabeth provides a unique vantage point, or sail on one of our Sun Voyages where the destination is unscripted and is guided by studying the weather forecast and heading to where the sun shines brightest.”

Regulations: The Staycation sailings will be for UK resident Covid-19 vaccinated guests only. There will also be enhanced sanitation measures, appropriate social distancing and the mandatory wearing of face masks in certain areas. More information here.

Disney Cruise Line

Disney Cruise Line resumes sailing this summer with Disney Magic at Sea – a series of two, three and four-night cruises on Disney Magic from Liverpool, Southampton, Newcastle and London Tilbury, beginning on July 15.

Disney Dream, Disney Fantasy and Disney Wonder sailings from the US will resume from July 1, with Disney Magic returning to regular service from October 10.

Regulations: Disney Magic at Sea sailings are for UK residents only. Guests aged 18 and older must be fully vaccinated against Covid-19. Guests under 18 must provide proof of a negative PCR test result prior to embarkation. All guests, including those who have been vaccinated, are also required to undergo an antigen Covid-19 rapid test prior to boarding. Daily temperature checks and health questionnaires will be required for all guests during the cruise. Masks are required in public areas. More information here.

Emerald Cruises

The Scenic Group, including Scenic Luxury Cruises & Tours and Emerald Cruises are hoping to restart cruises from July 1.

It says: “All guests with a booking scheduled to depart from July 1, 2021 to December 31, 2022 (or December 31, 2023 for Scenic Eclipse), have the option to defer their booking to an alternate date or cancel without the Scenic Group fee, up to 60 days prior to departure. For cancellations, the value of the booking will be applied as a Future Travel Voucher (FTV) which is valid for 24 months.”

Regulations: Guests will be required to complete a pre-departure medical health evaluation, including a test for Covid-19. More information here.

Fred Olsen Cruise Lines

Fred Olsen Cruise Lines will resume sailing from July 5, with new ship Borealis’ maiden voyage. New itineraries include a Welcome Back series of British Isles cruises, plus the Netherlands, Norway, Iceland, the Balearics and the Canary Islands.

Regulations: Fred Olsen is in the process of developing a Safe Sailing Charter to include a number of measures, including rules on vaccination, testing, social distancing and the wearing of face masks. More information here.

G Adventures

G Adventures is hoping to resume operations from July 1.

It says: “Our Book with Confidence policy lets you cancel and rebook a tour closer to the time of departure, giving you added flexibility and peace of mind. Effective until June 30, 2021 you can cancel and rebook up to 30 days prior to your departure date.”

Regulations: All travellers are required to complete a Covid-19 questionnaire and encouraged to take a Covid-19 test 72 hours prior to travel. More information here.

Holland America Line

Holland America Line will restart cruises from Greece from August 15, with four sailings from Piraeus on Eurodam on sale now.

Regulations: Holland America Line cruises from Greece will be available for guests who have received their final dose of an approved Covid-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination. More information here.

Hurtigruten

Hurtigruten will restart its Norwegian coastal sailings on all seven of its vessels between Bergen and Kirkenes in July.

It will restart its expedition cruises with a round-Britain cruise from Dover on MS Maud from July 4.

Regulations: Guests must show a negative Covid-19 test from the previous 72 hours prior to boarding and there will be contactless temperature tests on embarkation and outside restaurants. Face masks are required in all common areas of the ship. More information here.

Marella Cruises

Marella Cruises resumes operations with a series of cruises from Southampton on Marella Explorer from June 25 and Newcastle on Marella Explorer 2 from July 10.

It says: “We’ll be as flexible as we possibly can if Covid-19 means your cruise needs to be cancelled. We’re constantly reviewing the latest travel advice around the world and will work with you to take whatever the right action is for your particular circumstances. If you can’t sail due to not being vaccinated, you can change or cancel your booking for free.”

Regulations: Anyone aged 18-years and older will be required to have had both Covid-19 jabs at least seven days before travelling. Guests of all ages must also provide proof of a negative lateral flow test before boarding. More information here.

MSC Cruises

MSC Cruises restarted on May 20, with a new programme of British Isles cruises on board its flagship MSC Virtuosa departing from its new terminal in Southampton.

It says: “It’s time for UK holidaymakers to get back on board and enjoy a well-deserved break from what has been a very challenging 12 months for everyone in so many ways. MSC Cruises is a family-owned company and our guests are an extension of that, so we are looking forward to welcoming them and their families back on board.”

Regulations: The cruises on MSC Virtuosa are only open to UK residents. All guests will be tested prior to embarkation, while non-vaccinated guests will also be required to show proof of negative PCR test. There will be regular onboard health screenings, plus reduced capacity to allow for social distancing and face masks will be required. More information here.

Norwegian Cruise Line

Norwegian Cruise Line will resume operations from Greece in August and Spain and Italy in September.

Itineraries from US and international ports restart this autumn. It has also announced its return to Seattle for the Alaska cruise season, with a start date of August 7.

  • Norwegian Joy will cruise from Miami beginning October 19 with five to 11-day Caribbean voyages.
  • Norwegian Breakaway will cruise seven-day itineraries to Bermuda from New York beginning October 24.
  • Pride of America will offer seven-day Hawaii interisland voyages from Honolulu beginning November 6.
  • Norwegian Bliss will cruise from Los Angeles for seven-day Mexican Riviera voyages beginning November 7.
  • Norwegian Encore will offer seven-night itineraries from Miami to the Caribbean beginning November 14.
  • Norwegian Escape will cruise for the first time from Orlando (Port Canaveral), offering seven-day itineraries to the Caribbean beginning November 20,
  • Norwegian Pearl will sail from Miami offering Panama Canal, Bahamas and Caribbean cruises beginning December 23.
  • Norwegian Jewel will offer roundtrip Panama Canal cruises from Panama City beginning January 20, 2022,
  • Norwegian Sun will offer a five-day Japan itinerary from Hong Kong, before sailing a variety of 11-day cruises from Hong Kong, Singapore and Bangkok beginning January 28, 2022
  • Norwegian Spirit will cruise 12-day Australia and New Zealand voyages from Sydney, and Auckland, New Zealand beginning February 9, 2022.

It says: “We have been working diligently towards our resumption of operations, focusing on the guest experience with health and safety at the forefront. The growing availability of the Covid-19 vaccine has been a game changer. The vaccine, combined with our science-backed health and safety protocols, will help us provide our guests with what we believe will be the healthiest and safest vacation at sea.”

Regulations: For cruises up to October 31, guests will be required to be fully vaccinated and tested prior to boarding. Parent company Norwegian Cruise Line Holdings has launched its SailSAFE Health and Safety Program, which includes enhanced health screening protocols and collaboration with land-based tour operator partners to extend health and safety measures to each destination. More information here.

Oceania Cruises

Oceania Cruises will resume cruise operations from August 29, with sailings to Scandinavia and Western Europe on the 1,250-guest Marina from Copenhagen. It has also announced:

  • Riviera will resume cruises beginning with a sailing from Istanbul on October 18 and sail a series of Mediterranean voyages prior to beginning a winter 2021-2022 series of Caribbean voyages from Miami;
  • Insignia will resume sailings with the December 21 Panama Canal voyage from Miami, before the sold-out 180-day Around the World cruise from Los Angeles to New York;
  • Sirena will start sailings with the January 22, 2022 Caribbean voyage from Miami to Panama City.

“This is an exciting day for our guests and team members alike as we begin to prepare another three ships to resume sailing in Europe, the Caribbean, and the eagerly anticipated kickoff of our epic Around the World in 180 Days voyage for 2022,” said Bob Binder, President & CEO of Oceania Cruises.  

Regulations: All guests and crew must be fully vaccinated, at least two weeks prior to embarkation, in order to board. All guests will be required to take Covid-19 antigen tests prior to boarding and disembarkation. Face coverings are currently required for guests while indoors and when physical distancing is not possible. More information here.

P&O Cruises

P&O Cruises is restarting with a series of short-break and week-long UK cruises from June 27 on its ships Britannia and Iona.

It says: “Following recent Government announcements and as the vaccine programme is rolled out across the globe we can all begin to feel a sense of reassurance and hope that this current lockdown period in the UK will come to an end. Life can, we hope, slowly return to some semblance of our previous normality as hospitality opens up and summer holidays can be booked with confidence.”

Regulations: The sailings on Britannia and Iona will be for UK resident Covid-19 vaccinated guests only. Pre-embarkation Covid-19 tests may also be required. More information here.

Paul Gauguin Cruises

Paul Gauguin Cruises is hoping to restart from August 22.

It says: “Our guests and crew always come first, and we want to assure you that their health and well-being is our top priority. Due to the continued Covid-19 outbreaks around the world, we have made the difficult decision to suspend our cruise departures up to and including August 21, 2021. We are eager to return to sailing when we believe that the environment will support it.”

Regulations: All guests will be asked to present proof of a negative Covid-19 PCR test at embarkation and will undergo a health check and screening by the ship’s medical staff. More information here.

Ponant

Ponant restarts with a cruise around Iceland from June 23 and a round-trip from Venice on June 25.

Regulations: All guests must be fully vaccinated at least 14 days before departure and a PCR test will be carried out before embarkation. Wearing a mask is mandatory when moving in all public areas. More information here.

Princess Cruises

Princess Cruises restarts with a series of Seacations from Southampton on board Regal Princess and Sky Princess from July 31.

It says: “These resort-style Seacations offer the perfect opportunity to relax and enjoy some time off. We believe that these cruises will appeal to both our loyal guests who are eager to get back onboard our beautiful MedallionClass ships and holidaymakers looking to experience Princess for the first time.”

Regulations: The Seacation sailings will be for UK resident Covid-19vaccinated guests only. More information here.

Regent Seven Seas Cruises

Regent Seven Seas Cruises restarts with an 11-night round-trip cruise from Southampton on September 11 on board new ship Seven Seas Splendor.

Regulations: All guests and crew must be fully vaccinated, at least two weeks prior to embarkation, in order to board. All guests will be required to take Covid-19 antigen tests prior to boarding and disembarkation. Face coverings are currently required for guests while indoors and when physical distancing is not possible. More information here.

Riviera Travel

Riviera Travel is hoping to resume river cruises from June 1.

Its ocean vessel, MS Seaventure, will be operating cruises in Scotland from July 12.

Regulations: All guests are required to be fully vaccinated against Covid-19, or to have presented a negative PCR test before travelling. More information here.

Royal Caribbean International

Royal Caribbean International restarts with a series of Ocean Getaways and British Isles Cruises on board Anthem of the Seas from July 7.

It says: “The UK is a place we hold near and dear to our heart at Royal Caribbean. We miss our UK guests and are as eager as they are to get back to cruising from Southampton,. We are delighted with the UK government’s recent announcements regarding cruising and are excited to set sail again.

Regulations: The cruises on Anthem of the Seas will only be available to UK residents over the age of 18 who are fully vaccinated.

Saga

Saga Cruises restarts with a series of ex-UK itineraries from June 27, on board Spirit of Discovery and its new ship Spirit of Adventure.

It says: “We know how much our guests want to get travelling again so we are delighted to be launching our all-inclusive, round-Britain Summer cruise itineraries taking in destinations from the Orkney Islands to the Norwegian fjords. The inaugural cruise of our brand-new boutique ship, Spirit of Adventure, will be a real highlight.”

Regulations: All guests are required to be fully vaccinated for Covid‑19 at least 14 days before boarding. The ships are operating at a reduced capacity to allow social distancing and the line has received the independent Shield+ accreditation from Lloyd’s Register. More information here.

Scenic

The Scenic Group, including Scenic Luxury Cruises & Tours and Emerald Cruises are hoping to restart cruises from July 1.

It says: “All guests with a booking scheduled to depart from July 1, 2021 to December 31, 2022 (or December 31, 2023 for Scenic Eclipse), have the option to defer their booking to an alternate date or cancel without the Scenic Group fee, up to 60 days prior to departure. For cancellations, the value of the booking will be applied as a Future Travel Voucher (FTV) which is valid for 24 months.”

Regulations: Guests will be required to complete a pre-departure medical health evaluation, including a test for Covid-19. More information here.

Seabourn

Seabourn is to restart cruises in the Mediterranean from July 3 with sailings on Seabourn Ovation from Greece.

It says: “The entire Seabourn family is truly excited to provide our award-winning travel experience aboard Seabourn Ovation starting again this July in the Greek Isles. We’re grateful to the people of Greece for welcoming Seabourn back to the Mediterranean this summer.”

Regulations: All guests must be vaccinated at least two weeks before boarding. Seabourn is currently finalising its other Covid-19 protocols. More information here.

Silversea

Silversea restarts from June 18 with cruises from Greece on its new flagship Silver Moon.

It says: “In recent months, we have seen the cruise industry resume responsibly in destinations around the world and we are delighted to announce these new inaugural sailings for our flagship. Vaccinations will play a critical role in ensuring the health and safety of our guests, crew and the communities we visit, which we prioritise above all else. We have introduced a range of initiatives to enable our guests to travel in superlative comfort and with unwavering confidence.”

Regulations: All guests and crew must be fully vaccinated and are required to take a Covid-19 test prior to boarding. Guests will be required to wear a mask in all indoor public areas, terminals and during shore excursions. More information here.

Titan

Titan is hoping to resume tours and cruises from July 1.

It says: “We want to reassure you that the wellbeing of our customers and staff are of the utmost importance. As this is a fluid situation our team is working around-the-clock to ensure all updates are updated as quickly and as accurately as possible to ensure all travellers depart on holiday with confidence, in the knowledge that they are in safe hands with Titan.”

Uniworld

Uniworld will resume Italian cruises on June 20 and French cruises on June 27.

“We’ve been waiting for this moment and are beyond thrilled to be back on the rivers, welcoming back our loyal guests on four of our most beautiful Super Ships this summer,” says Ellen Bettridge, President & CEO of Uniworld. “Our guests are like family to us, and their safety is our main priority, which is why we’re taking all of the necessary precautions to ensure they’re comfortable when they’re ready to explore the rivers with us again.”

Regulations: All guests will need to either show proof of vaccination or a negative Covid-19 test (either PCR or rapid), taken within 72 hours of the first day of their cruise. More information here.

Viking Cruises

Viking Cruises restarted its ocean cruises on May 22 with a series of sailings along the south coast of England from Portsmouth on new ship Viking Venus.

It says: “We are in a position to restart operations quickly and to start sailing again in May because we have kept our ships crewed during warm lay-up throughout the past 12 months. With our new protocol enhancements in place, we believe there will be no safer way to travel the world than on a Viking voyage and we look forward to welcoming UK guests back on board very soon.”

Viking has also announced other Welcome Back cruises from Bermuda and Iceland and select European river cruises restarted on June 1.

Regulations: There will be frequent quick and easy non-invasive saliva PCR tests for all guests and crew throughout the itinerary. Physical distancing will be in place and masks may be required on board. Viking has said that, until at least September 30, 2021, all Viking sailings will be available exclusively for vaccinated guests. More information here.

Virgin Voyages

Virgin Voyages restarts from August 6 with the Summer Soirée Series of cruises along the south coast from Portsmouth on Scarlet Lady.

It says: “Virgin Voyages has been looking forward to sailing, and we’re so excited to announce our plans to sail from the UK. Our team has curated such a fantastic experience for our Sailors and know this is a holiday they will love.”

Regulations: The sailings on Scarlet Lady are for UK residents only. All passengers must be over 18 and fully vaccinated.

Windstar

Windstar Cruises will return its fleet to service on the following schedule, excluding voyages to Alaska, Mexico or the United States: Star Breeze (Caribbean, from June 19), Wind Star (Mediterranean, from June 19), Wind Spirit (Tahiti, from July 15), Wind Surf (Mediterranean, from August 8), Star Legend (Northern Europe, from September 4), Star Pride (Caribbean, from November 3).

Regulations: Proof of a current Covid-19 vaccination at least 14 days is required. A free Covid-19 antigen test will be administered prior to boarding. More information here.

Incentives and events

The latest offers from Regent Seven Seas, Celebrity, Norwegian and more

Regent Seven Seas Cruises is offering guests a two-category upgrade and a reduced deposit limit as part of its latest incentive.

The upgrade is available up to a penthouse suite and is available on more than 80 Mediterranean and Northern European voyages sailing between April and November 2022. The offer runs between now and June 30.


Celebrity Cruises is giving agents the chance to win a cruise every day in May as part of its Celebrity Moments campaign.

The prize will be on Celebrity Silhouette, which will begin sailing from Southampton this July, offering six and eight-night itineraries.


Norwegian Cruise Line is offering double points on NCL Freestyle Rewards to celebrate the re-opening of travel agencies.

The double points, which are part of NCL’s trade engagement platform, are available until May 13 when selling select cruises. Agents will also get 50 bonus points for registering on the platform.

The promotion coincides with NCL announcing its highly anticipated return to service, with new itineraries sailing Europe and the Caribbean from July 25, 2021.


Windstar Cruises is running a series of in-person training roadshow this summer. The dates include Manchester (June 29), Chester (June 29), Glasgow (June 30), Edinburgh (July 1), London (July 6), Southampton (July 8), Birmingham (July 13) and Bristol (July 14).


To celebrate the launch of the American CountessAmerican Queen Steamboat Company will give every agent and their customer a bottle of Maker’s Mark bourbon for every Atol package booking. The sailings need to be made through Light Blue Travel before May 31.


Travel agents can earn £20 per booking with Carnival Cruise Line. See loyaltyrocksclub.com for more details.


Titan Travel is still running its High Street’s Back campaign. Until May 16, they are giving away a £200 Lifestyle Voucher each week. Every agent who confirms a new Titan booking will receive an automatic entry.


Travel technology company Inspiretec is offering Clia travel agent members the opportunity to trial its CRM product for free for three months. The no obligation deal can be taken up any time from now until May 31.

The CRM system is designed to give cruise agents a single view of their customers in one place, so they know what they are searching for and enquiring about, what they are booking and when.

New hires

Craig Upshall takes up new cruise role in Qatar

Aurora’s UK & Europe sales director leaves the expedition line for a new position as cruise manager

Craig Upshall has left Aurora Expeditions to be cruise manager for the Qatar National Tourism Council.

During his time at Aurora, Upshall witnessed the introduction of the line’s new ships, Greg Mortimer and the forthcoming Sylvia Earle. In his new role, he will be trying to entice lines to homeport or make stops in the Gulf state, which is preparing for an increase in tourism in general around the 2022 football World Cup, which is being held there.


Hannah Fisher joins Saga as new marketing director

Saga Travel has appointed Hannah Fisher as marketing director, bringing with her a wealth of experience gathered over more than 20 years in the marketing industry.

Fisher specialises in marketing strategy and digital transformation, having most recently worked for Dentsu International’s leading clients Honda, Camelot and TSB. She previously held senior marketing roles at More Than, Sky and Direct Line.

Nick Stace, CEO Saga Travel, said: “We’re delighted to welcome Hannah’s experience to the Saga Travel team. Her excellent background with strong consumer brands will provide the strategic rigour to ensure that Saga leads the pack in both retaining current customers and attracting new ones.

“This is a critical time for the travel industry and we’re experiencing tremendous customer demand for cruise holidays, which has seen the early sailings already fully booked, so Hannah is joining us at a time of huge growth and opportunity.”

Fisher said: “Saga is a fantastic heritage brand with a strong legacy and a loyal customer base. I’m looking forward to helping drive the travel marketing transformation, focusing on customers, creativity and inspiring people to travel. It’s such an exciting time to join the team and a brand that is ready to evolve.”

In addition to her new role, Fisher is an active mentor and member of Bloom UK, which aims to lift up the next generation of female leaders and in her spare time, she volunteers as an NHS first responder.


Exsus Travel expands its team of travel experts

Luxury tour operator Exsus Travel has appointed Danielle Walker as senior account manager.

Walker brings a wealth of experience, having worked in travel for over 20 years, 15 of them with leading luxury tour operators.

She said: “I have a huge passion for travel and have been lucky enough to have travelled to so many amazing destinations. I love to share my experience and knowledge, which gives me the drive to do the job that I love, working with so many fantastic agents.”

Neil Sealy, head of trade sales at Exsus Travel, said: “We are absolutely delighted to be welcoming such incredible talent to our already fantastic and diverse team, with North America expert Bradley Roper recently joining and now Danielle with her worldwide knowledge and luxury experience. As we emerge from the most difficult year the travel industry has seen, I am confident these additions to the team will enhance our ability to create the most extraordinary holidays around the world.”

Promotion

Oceanographer Dr Sylvia Earle special guest on Aurora Expeditions’ new ship

The new expedition vessel is named after the world-renowned conservationist and she will be on board for a special nine-day sailing to Baja California and the Sea of Cortez in 2022


Aurora Expeditions is offering a unique opportunity to meet and explore with world-renowned marine conservationist, biologist, oceanographer and explorer Dr Sylvia Earle on a forthcoming voyage to Baja California.

Dr Earle was the first female chief scientist of the US National Oceanic and Atmospheric Administration, has been a National Geographic explorer-in-residence since 1998 and was named by Time magazine as its first ‘Hero of the Planet’ the same year. She will be the special guest on a nine-day sailing in and around Baja California and the Sea of Cortez between May 4 and May 12, 2022 on board her namesake, the new ship Sylvia Earle, named in honour of her long-standing ocean conservation efforts.

Dr Earle has a deep personal connection to the Sea of Cortez, a Unesco World Heritage site which was nominated as the first Hope Spot by Mission Blue, her own conservation alliance which has created a global network of 136 marine protected areas to date. Guests will enjoy fascinating once-in-a-lifetime onboard talks by Dr Earle about the significance of climate change, before joining her on immersive excursions by land and sea in the Gulf of California.

Aurora Expeditions and the new Sylvia Earle ship will support Mission Blue’s efforts with wildlife mapping, location photography and video – above and below the water – and Citizen Science’ projects run by onboard expedition leaders to support marine research.

“By travelling with Aurora Expeditions on Sylvia Earle, I feel it is an incredible opportunity for people to learn about these extraordinary marine habitats in situ, and as a result, become ambassadors for protecting them,” says Dr Earle.

“Ninety-seven percent of the Earth’s water is ocean, it is our life support system and we need to learn everything we can about it,” she adds. “I see great synergies in working closely with a company that shares my vision for the future and which is, from the top down, passionate about the marine environment.”

Aurora Expeditions is planning voyages to other key ‘Hope Spots’ including Costa Rica (Golfo Dulce); Panama (Coiba Island); Raja Ampat (Coral Triangle and Misool Private Marine Reserve; the Northwest Passage; Svalbard (Spitsbergen), and Canada (Hecate Strait and Queen Charlotte Sound Glass Sponge Reef).

Travellers can join Dr Sylvia Earle on an adventurous and immersive nine-day expedition to Baja California and the Sea of Cortez in 2022 with early bird savings of up to 20 per cent. More information here.

How to Sell

How to sell

Each issue, cruise expert Jane Archer shares her tips on selling a specific area of cruise. This time, she looks at family cruises


A cruise is one of the best holidays families can choose. Ships provide a safe environment where mum and dad can relax and enjoy their holiday while the kids have fun. And with all the activities and entertainment on modern resort-style ships, that fun is never ending. Water slides, ropes courses, surf parks, laser tag, go-karts, climbing walls, swimming pools, sports contests, arts and crafts, nursery toys. You name it, it’s out there on the big ship for children, whether they are aged three months or 17. There are plenty more selling points agents should know: prices include meals so parents are not always shelling out for food; dedicated family-friendly accommodation allows families to share; kids’ clubs are free and outdo anything offered in land-based resorts; youngsters have a wonderful opportunity to make friends from different countries on board and learn about diverse cultures ashore. We look at cruises for families setting sail in 2022 with toddlers, children and teenagers.

Value

Who? P&O Cruises
Where? Norwegian fjords
When? July 9, 2022
How long? Seven nights
How much? From £1,787

While parents on this cruise are enjoying the majestic scenery along the Norwegian coast, toddlers will be having a whale of a time in Splashers, a free play area for kids aged two to four. The cruise – a no-fly sailing round-trip from Southampton on the new 5,200-passenger ship Iona – includes calls into Stavanger, Olden, Hellesylt, Geiranger and Haugesund. Price includes tips.

All-inclusive

Who? Marella Cruises
Where? Mediterranean
When? July 12, 2022
How long? Seven nights
How much? From £3,214, including flights

All Marella ships bar adults-only Marella Explorer 2 have an M Club where toddlers will have so much fun with new friends that mum and dad might just have trouble persuading them ashore. That would be a shame as this cruise, round-trip from Palma on the 1,924-passenger Marella Explorer, calls into favourite ports in Italy, France and Spain. Price includes drinks and tips.

Selling Tip

Get the kids hooked on the idea of a cruise with tales of all the activities. They’ll be useful allies when it comes to persuading mum and dad to get on board

Cruising with children

All family-friendly ships have large kids’ clubs that offer age-related supervised games and activities every day at no charge for children aged three to 12, but the newest vessels have a lot more besides to keep their young cruisers occupied, including water slides, laser tag, virtual mazes, climbing walls and dodgem cars. These activities are mostly, but not always, free. There is invariably a charge for late-night group sitting in the kids’ clubs.

* Prices below are based on two adults sharing a cabin with an eight-year-old

Go active

Who? Royal Caribbean International
Where? Western Caribbean
When? August 6, 2022
How long? Seven nights
How much? From £2,789

There is so much to do on this cruise – on the 5,518-passenger Symphony of the Seas round-trip from Miami – that kids won’t have time to be bored. If the ship’s water slides, pools, kids’ clubs, laser tag and surf park are not enough, there’s a call into Perfect Day at CocoCay, where more water slides and wave pools await. Cozumel, Roatan and Costa Maya compete the port line-up.

Go fun

Who? Carnival Cruise Line
Where? Eastern Caribbean
When? August 13, 2022
How long? Seven nights
How much? From £1,692

This cruise pairs calls into the ports of San Juan, Amber Cove and Grand Turk with three days at sea on Carnival’s new 5,282-capacity ship Mardi Gras, a floating fun palace boasting the world’s first roller coaster at sea, high-speed water slides, a ropes course, kids’ clubs, pools and family games and eateries galore. The cruise is round-trip from Port Canaveral.

Go action

Who? MSC Cruises
Where? Mediterranean
When? July 29, 2022
How long? Seven nights
How much? From £2,907

With everything from port calls in Marseille (France), Genoa, Naples, Messina (Italy) and Valletta (Malta) to non-stop fun on the high seas in the shape of kids’ clubs, a water park, zip wires, a 4D cinema and F1 racing cars (simulated ones, of course), this cruise is made for families. It’s on the 5,079-capacity MSC Seaview sailing round-trip from Barcelona. Price includes tips.

Selling Tip

With meals, kids’ clubs, most activities and entertainment included in the price, cruises are terrific value for money for families

Cruising with teens

Once they turn 13, youngsters on the big resort ships progress to the tween and teen clubs and an endless round of pool parties and selfies, as well as the many activities on offer outside the clubs, but some teens might be tempted by something more adventurous – a trip to the polar regions or Galápagos maybe. There won’t be any teen clubs – there might not even be others their age – but they will get a life experience they will never forget.

* Prices below are for two adults sharing a cabin with a 15-year-old teenager

Expedition style

Who? G Adventures
Where? Spitsbergen
When? July 23, 2022
How long? Eight days
How much? From £10,197

Adventurous teens will have a ball on this cruise exploring the west coast of Spitsbergen in the Arctic, in search of polar bears, walruses, seabirds and maybe even whales. It’s on the 134-passenger G Expedition sailing round-trip from Longyearbyen, which follows an itinerary as ice and weather allows, with trips to glaciers and ashore on inflatable Zodiacs.

Selling Tip

Whether you have promised water slides, climbing walls, go-karts or laser tag, make sure the cruise ship you sell matches expectations

Resort style

Who? Norwegian Cruise Line
Where? Western Caribbean
When? July 24, 2022
How long? Seven nights
How much? From £3,537

This cruise, on the 3,963-passenger c, promises to be a dream for teens, with clubs where they can hang-out, a ropes course, a plank where they can walk over the side of the ship and a day at of zip lining, snorkelling, kayaking and beach time at NCL’s Harvest Caye resort in Belize. The cruise is round-trip from Miami; Roatan and Mexico round off the itinerary.

Adventure style

Who? Star Clippers
Where? Mediterranean
When? August 13, 2022
How long? Seven nights
How much? From £4,906

Star Clippers’ sailing ships are just the ticket for teens with an adventurous spirit. They can climb to the crows’ nest, help set the sails and learn about navigation and knots from the captain. This cruise – round-trip from Venice on the 227-passenger Royal Clipper – sails to Croatia and Montenegro, with calls into Zadar, Hvar, Dubrovnik, Kotor, Vis and Rovinj.

Directory

Directory

Got a cruise query? Let us assist you. The Cruise Adviser directory provides you with the vital contact details for all major cruise lines operating in the UK – meaning trade sales support is never more than a phone call away

A

A-Rosa River Cruises

Stephen Joyner, head of sales
07738 151711
stephen.joyner@arosa-cruises.co.uk

Amadeus River Cruises

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

AmaWaterways

Jamie Loizou, managing director
033 3305 3902
jamieloizou@amawaterways.com

Ambassador Cruise Line

Lisa Jacobs, head of trade sales
lisa.jacobs@ambassadorcruiseline.com

American Cruise Lines

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

American Queen Steamboat Company

Rupert Thomson, managing director
01223 568904
r.thomson@aqgsa.com

APT Touring

Jessica Shelton-Agar, national sales manager
01494 736147/07584 057341
jessica.shelton-agar@aptouring.co.uk

Aurora Expeditions

Talia Schwartzman, sales executive
+61 2 9252 1033
agents@auroraexpeditions.co.uk

Jay Turner, business development manager, UK and Europe
07841 867125
jturner@auroraexpeditions.co.uk

Australis

Frederic Guillemard, commercial director Europe
+34 93 497 0484

Avalon Waterways

Janet Parton, sales director
020 8315 4545
agencysales@avaloncruises.co.uk

Azamara Club Cruises

Lori Scanella, business support executive
01932 834379
salessupport.uk@rccl.com

B

Belmond

Lucy Clark, divisional director of sales, trains & cruises
lucy.clark@belmond.com

C

Carnival Cruise Line

Luke Smith, head of UK & international sales
020 7378 4660
carnivalsalesuk@carnival.com

Celebrity Cruises

Nicola McNeish, head of sales planning & activation
07919 540017
mcneish@celebritycruises.com

Celestyal Cruises

Jo Reid, UK and Ireland country manager
07368 207881
j.reid@celestyalcruises.uk

Coral Expeditions

Elizabeth Webb, international sales manager
salesmngr@coralexpeditions.com

Cosmos

Janet Parton, sales director
020 8315 4545
agencysales@cosmos.co.uk

CroisiEurope

John Fair, sales director
020 8328 1281
jfair@croisieurope.com

Crystal Cruises

Mick Dupont, head of UK sales
020 7399 7602
mick@cruiseportfolio.co.uk

Cruising Excursions

Kirsty Bachelor, trade sales manager
07784 357977
kirsty.bachelor@cruisingexcursions.com

Cunard Line

Cunard partnership team
0344 338 8656
cunardpartnershipteam@cunard.co.uk

D

Disney Cruise Line

Emma Martin, account executive
080 0171 2317
emma.martin@disney.com

E

Emerald Waterways

Joseph Grimley, director of trade sales
07504 484657
joseph.grimley@scenic.co.uk

European Waterways

Mark Robinson, sales and reservations manager
01753 598555
sales@europeanwaterways.com

Exotic Heritage Group

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

F

Far Horizon

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

Fred Olsen Cruise Lines

Geoff Ridgeon, head of sales
01473 746164
cruise.sales@fredolsen.co.uk

Fred River Cruises

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

G

G Adventures

Stuart Darnley, national sales manager
07964 983842
sdarnley@gadventures.com

Great Rail Journeys

Lindsay Dixon, head of trade sales
01904 527180
lindsaydixon@greatrail.com

H

Hapag-Lloyd Cruises

Aishling McLoughlin, sales representative UK & Ireland
07852 488471
aishling.mcloughlin@hl-cruises.com

Hebridean Island Cruises

Lisa White, reservations manager
01756 704704
lisa.white@hebridean.co.uk

Holland America Line

Dani Scannella, business development manager
07789 923665
dani.scannella@hollandamerica.co.uk

Lucy Harris, business development manager
07773 043004
lucy.harris@hollandamerica.co.uk

Charlotte Pinkus, business development representative
07585 806471
charlotte.pinkus@hollandamerica.co.uk

Hurtigruten

Anthony Daniels, UK general manager
020 8846 2666
anthony.daniels@hurtigruten.com

I

Intrepid Travel

Joanna Reeve, tailor-made manager EMEA
0808 274 5179
joanna.reeve@intrepidtravel.com

J

Need-a-Cruise by JTA

Dave Green, managing director
0121 508 5567
dave.green@jtatravel.co.uk

K

Katarina Line

Olivera Lesinger, head of UK & overseas
+38 5 51 603 409
olivera@katarina-line.hr

L

Latin Routes

Jessica Dennison, director
020 8546 6222
info@latinroutes.co.uk

Leger Holidays

Ashley Dellow, head of retail sales
01709 385811
retail.sales@leger.co.uk

Lindblad Expeditions

Jacinta McEvoy, vice-president global sales
+1 212 261 9000
jacintam@expeditions.com

Lotus Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

M

The Majestic Line

Louisa Grant, cruise co-ordinator
01369 707951
louisa@themajesticline.co.uk

Marella Cruises

Andrew Isherwood, commercial support team
020 3451 2762
commercial.support@tui.co.uk

Mövenpick Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

MSC Cruises

Victoria Taylor, sales operations manager
020 7092 8182
ukinsidesales@msccruises.co.uk

N

National Geographic Expeditions

Simon Chambers, operations manager
0800 988 3369
sales@fredholidays.co.uk

Nicko Cruises

Rupert Thomson, managing director
01223 568904
rupert@lightbluetravel.co.uk

Noble Caledonia

Agency sales
020 7752 0000
agencysales@noble-caledonia.co.uk

Norwegian Cruise Line

Eamonn Ferrin, VP & managing director for UK & Ireland
023 8124 5000
eferrin@ncl.com

Oceania Cruises

Lisa Clarkson, national accounts manager
07809 351545
lcarkson@cceaniacruises.com

Agency sales
0345 5051920
agencysales@cceaniacruises.com

P

P&O Cruises

Brodie Hanley-McIntosh, trade channels manager
023 8065 5780
brodie.hanley-mcintosh@pocruises.com

Pandaw

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

Paukan Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

Paul Gaugin

Mick Dupont, head of UK sales
020 7399 7602
mick@cruiseportfolio.co.uk

Pearl Seas Cruises

Susan Shultz, director of sales
+1 203 458 5280
susan.shultz@pearlseascruises.com

Ponant

Nabil Maillard, sales manager UK and Ireland
020 7092 6663
nmaillard@ponant.com

Poseidon Expeditions

Kate Statsenko, senior sales manager
020 3369 0020
kate@poseidonexpeditions.com

Ports Direct

Karl Lapage, managing director
0843 084 3003
karl@portsdirect.co.uk

Princess Cruises

Gemma Withers, sales operations manager
023 8065 6607
gemma.withers@princesscruises.co.uk

Pullmantur Cruises

Simon Chambers, operations manager
0800 988 3369
sales@fredholidays.co.uk

Q

Quark Expeditions

Andrew Schweitzer, business development manager, UK
07857 004191
andrew.schweitzer@quarkexpeditions.com

R

Regent Seven Seas Cruises

Caroline Moody, business development executive
023 8068 2283
agencysales@rssc.com

Anna Salter, business development executive
023 8068 2283
agencysales@rssc.com

Riviera Travel

Darren Mussell, agency sales assistant manager
01283 744307
agencysales@rivieratravel.co.uk

Rocky Mountaineer

Steven Harris, regional sales director
07970 519164
sharris@rockymountaineer.com

Royal Caribbean International

Trade support team
01932 834379
salessupport.uk@rccl.com

S

Saga Travel

Trade support team
tradesupport@saga.co.uk

Scenic

Joseph Grimley, director of trade sales
07504 484657
joseph.grimley@scenic.co.uk

Seabourn

Dani Scannella, business development manager
07789 923665
dani.scannella@seabourn.co.uk

Lucy Harris, business development manager
07773 043004
lucy.harris@seabourn.co.uk

Charlotte Pinkus, business development representative
07585 806471
charlotte.pinkus@seabourn.co.uk

SeaCloud

Anja Ringel, vice-president, international marketing and sales
+49 40 3095 9217
aringel@seacloud.com

SeaDream Yacht Club

Natalie Read. sales director, UK
07917 847300
nread@seadream.com

Shearings

Silversea

Sales support
020 7340 0700
salesuk@silversea.com

Star Clippers

Danielle Dudley, UK sales manager
077 6585 2116
danielle@starclippers.co.uk

Swan Hellenic

Mario Bounas, VP marketing
07929 914953
mario.bounas@swanhellenic.com

T

Tauck

UK country manager
080 0810 8020
tauckreservations@tauck.co.uk

Titan Travel

Edwina Coppock, agency sales manager
01293 450726/07834 652135
edwina.coppock@titantravel.co.uk

Touchdown | Travel Industry Services

Robbie White, head of cruise product
020 8607 3805
rwhite@touchdown.co.uk

Tradewind Voyages

Mark Schmitt, head of sales
07553 955047
mark.schmitt@tradewindvoyages.com

Rachel Healy, business development manager
07552 622970
rachel.healy@tradewindvoyages.com

Travel2

Colin Currie, head of sales
07891 257160
colin.currie@travel2.com

Travelsphere & Just You

Sarah Weetman, head of trade sales
07748 843244
sarah.weetman@travelsphere.co.uk

U

Uniworld

Angela Sloan, key account manager
0808 168 9110
angela.sloan@uniworld.com

V

Variety Cruises

Chris Lorenzo, managing director, Seafarer Cruises
020 8324 3114
info@seafarerholidays.co.uk

Victoria Cruises

Tom Antonucci, sales manager
+1 212 818 1680
tom@victoriacruises.com

Victory Cruise Lines

Rupert Thomson, managing director
01223 568904
rupert@lightbluetravel.co.uk

Virgin Voyages

Shane Riley, associate vice president international sales
07979 127099
shane.riley@virginvoyages.com

Viking Cruises

Vodohod

Mario Bounas, VP marketing
07929 914953
mario.bounas@vodohod.ru

Volga Dream

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

W

Widgety

Sandra Barnes-Keywood, head of sales
023 8042 8000 (option 2)
sandra@widgety.co.uk

Windstar Cruises

Anna Perrott, business development manager UK
07593 137135
anna.perrott@windstarcruises.com