Cruise
Adviser

April 2021

Going coastal

Cruise
Adviser

April 2021
Editor’s letter

Just like starting over

And just like that, cruises are finally coming back.

Cruise was the first industry to be impacted by the coronavirus pandemic back in February 2020 as the Diamond Princess was quarantined off the port of Yokohama – and it seemed like it would be the last sector of the travel industry to return. With the Foreign Office having taken the unusual step of advising against an entire holiday type (cruise, aside from river cruises) last summer, and the Global Travel Taskforce having only mentioned cruise briefly in its deliberations until now, it became more and more difficult to imagine Brits getting on board any time soon, even as Europeans briefly took to the waters.

But the success of the vaccination process led to the early announcement by Saga to make vaccinations a compulsory condition for guests sailing – and suddenly the idea of domestic cruises became a possibility. It’s now a reality. A raft of cruise lines – from Disney to Virgin – have announced plans to sail from the UK this summer, with the earliest beginning in May. And it’s not just the UK, with some Greece sailings also on the horizon.

For the first time in a long time we have some actual upcoming itineraries to tell you about. As our table of restart dates, our feature on UK coastal cruises and our news section demonstrates, it’s almost high time to return to the high seas. We hope you enjoy reading.

About

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Cruise Adviser is the leading cruise publication for the travel trade. The award-winning magazine contains insightful comment, features, news and advice for those looking to sell cruise holidays. Uniquely aimed at frontline travel agents, two thirds of readers say the magazine has helped them make a sale.

Cruise Adviser is published monthly, and is out on the second Wednesday of the month

To view our 2021 media kit and forward features list, please click hereCruise Adviser is created by Waterfront Publishing. See waterfront-publishing.com for more details.


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Editorial
Anthony Pearce, director
anthony@waterfront-publishing.com

Design: The Studio
Sub-editing: Nathaniel Cramp

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sam@waterfront-publishing.com

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News

Taskforce sends ‘signal of confidence’ to cruise

 

The industry is hopeful for the ban on international sailings to be lifted with the introduction of the traffic light system in May


Clia has said that the Global Travel Taskforce’s report on restarting international travel “sends a signal of confidence” to the cruise industry.

The Taskforce revealed that the government would be introducing a traffic light system from May 17, although it did not mention the resumption of international cruise. UK cruises are allowed to sail from May, but currently the Foreign Office advises against sailing on a cruise ship that will travel internationally.

The Department for Transport said that key factors in the assessment of countries on the traffic light list will include:

  • the percentage of their population that have been vaccinated
  • the rate of infection
  • the prevalence of variants of concern
  • the country’s access to reliable scientific data and genomic sequencing

A statement from Clia read: “We welcome the announcement to restart international cruises alongside the wider resumption of international travel, in line with the ‘traffic light’ system.

“This announcement is the culmination of extensive collaboration between industry, government, health authorities and ports during the last 12 months to further strengthen health measures, which now go beyond any other travel sector. The industry’s protocols have already been tried and tested as almost 400,000 people have sailed on cruises since last summer elsewhere around the globe.

“It sends a signal of confidence to the industry and is a welcome boost to the thousands of people employed in the sector or whose livelihoods depend upon cruise, including travel agencies, hotels, tour guides, port operators and many other service providers up and down the country.”

News

Virgin Voyages to sail out of the UK this summer

The new line’s Summer Soirée Series will traverse the south coast of England and is on sale now


Virgin Voyages has revealed that it will be operating a series of cruises out of Portsmouth this summer. It is the latest line to announce a summer of ex-UK sailings, read our round-up here.

The sailings will be on offer only to UK residents and include three and four-night sailings this August. All passengers will need to be over 18, as is standard on Scarlet Lady, and be vaccinated.

“Virgin Voyages has been looking forward to sailing, and we’re so excited to announce our plans to sail from the UK,” said Sir Richard Branson, founder of Virgin Group. “Our team has curated such a fantastic experience for our sailors and know this is a holiday they will love.”

Sailing along the south coast of England, these cruises offer a taste of the Virgin Voyages experience . The Summer Soirée Series includes:

● Itinerary 1 – Long Weekender (three-night, Friday to Monday)
○ August 6-9
○ August 13-16
○ August 20-23

● Itinerary 2 – Summer WeekDaze (four-night, Monday to Friday)
○ August 9-13
○ August 16-20
○ August 23-27

“After more than a year of waiting and a major emphasis on a safe return, we’re ecstatic to announce these new sailings and bring sailors onboard to experience what it’s like to set sail the Virgin way,” said Tom McAlpin, CEO and president of Virgin Voyages. “We look at our UK summer voyages as a homecoming to pay homage to our British roots, and what an excellent way to kick-off our sailing season before heading back to PortMiami.”

The Summer Soirée Series is on sale now.

News

Norwegian Cruise Line announces return...

The line will restart operations from July with reduced capacity seven-day cruises to the Greek Isles on Norwegian Jade


Norwegian Cruise Line has announced its return to service with new itineraries sailing Europe and the Caribbean beginning July 25.

The line will restart operations at a reduced capacity with seven-day cruises to the Greek Isles on Norwegian Jade from Athens (Piraeus). It will then commence week-long Caribbean itineraries from Montego Bay, Jamaica from August 7 on Norwegian Joy and Punta Cana (La Romana), Dominican Republic on Norwegian Gem, beginning August 15.

“Over a year after we initially suspended sailings, the time has finally come when we can provide our loyal guests with the news of our great cruise comeback,” said Norwegian Cruise Line’s president and chief executive officer Harry Sommer. “We have been working diligently towards our resumption of operations, focusing on the guest experience with health and safety at the forefront. The growing availability of the Covid-19 vaccine has been a game-changer. The vaccine, combined with our science-backed health and safety protocols, will help us provide our guests with what we believe will be the healthiest and safest vacation at sea.”

Sommer said: “All guests sailing aboard cruises with embarkation dates through October 31, 2021 will be required to be fully vaccinated and tested prior to boarding our ships. Given the ever-evolving nature of the pandemic, the accelerating rollout of the vaccine, and the speed of scientific learnings, it is premature to make decisions about our health and safety protocols for cruises with embarkation dates beginning November 1, 2021. We will continue to evaluate our health and safety protocols and rely on science and our expert council as we make decisions and evolve our policies and procedures.”

Parent company Norwegian Cruise Line Holdings has launched its SailSAFE Health and Safety Program, which includes vaccination requirements, universal Covid-19 testing and enhanced health screening protocols; medical-grade air filtration, increased sanitation measures and enhanced medical resources; and collaboration with land-based tour operator partners to extend health and safety measures to each destination.

Sommer said: “Resuming operations is a comprehensive endeavour, involving many parties around the globe. We are very proud of our collaborations and look forward to deeper partnerships as we forge into the future.”

News

...while Silversea and Seabourn go Greek

The two lines have announced itineraries out of Athens this summer, including the maiden season for Silver Moon


Silversea has announced that Silver Moon will embark on her maiden season from June 18, with itineraries sailing from Greece.

The line also revealed that all crew and guests will need to be vaccinated against Covid-19 in order to get on board. The only exception is cruises from Australia, for which the rules are still being considered.

Silver Moon will take guests on 10-day sailings calling at Santorini, Paros, Mykonos, and Crete, as well as Haifa (Israel) and Cyprus. The new round-trip itineraries will be put on general sale from April 15.

“Our guests share our excitement for our eagerly-anticipated healthy return to service. In recent months, we have seen the cruise industry resume responsibly in destinations around the world and we are delighted to announce these new inaugural sailings for our flagship,” says Roberto Martinoli, president and CEO of Silversea Cruises.

“Vaccinations will play a critical role in ensuring the health and safety of our guests, crew, and the communities we visit, which we prioritise above all else. Paired with our science-backed onboard procedures, which leverage on the expertise of the Royal Caribbean Group’s Healthy Sail Panel, vaccinations will enable our guests to travel deep into the world once again, with a renewed sense of appreciation for our beautiful planet. Backed by the Royal Caribbean Group, we have introduced a range of initiatives – including our ‘Cruise with Confidence’ programme and our Covid-19 protections – to enable our guests to travel in superlative comfort and with unwavering confidence.”

Meanwhile, Seabourn is also set to restart its cruise operations with sailings out of Athens (Piraeus) starting on July 3, the company has revealed. The plans are being created with the help of the Greek government.

Seabourn Ovation will operate a series of seven-day cruises calling at ports throughout the Greek Isles. Guests will also be able to book longer 14-day voyages, which combine individual seven-day voyages with a variety of different ports on each. The cruises will call at Agios Nikolaos, Rhodes, Mykonos and Nafplion as well as Limassol, Cyprus on one itinerary. On the other, guests will have the opportunity to experience Patmos, Rhodes, Thira and Spetsai along with a call at Paphos, Cyprus. They are open for booking now.

“The entire Seabourn family is truly excited to provide our award-winning travel experience aboard Seabourn Ovation starting again this July in the Greek Isles,” said Josh Leibowitz, president of Seabourn. “We’re grateful to the people of Greece for welcoming Seabourn back to the Mediterranean this summer.”

As with all of Carnival Corporation brands, the cruises are open to any guest that has been fully vaccinated against Covid-19. “Fully vaccinated” means a minimum of 14 days following the final dose of the currently approved Covid-19 vaccines being administered. Proof of vaccination and the dates given will be required.

News

Quark takes delivery of Ultramarine

The new expedition ship has capacity for 199 guests and boasts two helicopters and 20 Zodiacs


Quark Expeditions has taken delivery of Ultramarine, its new expedition vessel, at a ceremony at the Brodosplit shipyard in Croatia.

“Today, we took ownership of more than a new ship. We officially welcomed into our fleet a game-changing vessel that will soon become an unrivalled operational base for polar adventures,” said Andrew White, president of Quark Expeditions.

“Every aspect of Ultramarine has been designed and engineered to enable our teams to get guests off the ship and deep into the polar wilderness better than ever before. This new vessel – in the hands of the most experienced team in the expedition industry – will allow us to create truly immersive off-ship adventures for our guests, while providing them with a superior onboard experience.

“This game-changing ship was delivered after more than five years of dedicated work and considerable financial resources,” added White. “This commitment of time and money, especially during an industry-challenging pandemic, reflects our confidence in the future of polar travel and underscores our commitment to delivering life-changing polar experiences no one ever thought possible.”

The new ship will be able to accommodate 199 guests and will have two helicopters on board, operated from separate heliports – meaning both can be operated at the same time – as well as 20 “quick deploy” zodiacs.

“The completion of Ultramarine – with its superior on-ship amenities and advanced technology – is a testament to the community of engineers, naval architects, welders, structural fabricators, riggers, electricians and all of the other crew at the Brodosplit shipyard – as well as the designers, innovators and operational team members in the Quark Expeditions head office—who’ve worked long and hard over the last three years,” said Malcolm Ellis, senior vice-president of operations for Quark Expeditions. “So many people have contributed to the building of this vessel – and that includes our expedition team whose input spurred so many of the innovations that catapult Ultramarine into a league of its own.”

News

Carnival considers moving ships from US

Christine Duffy says that the line “may have no choice” in order to resume operations


The boss of Carnival Cruise Line has said that the company may have to move its ships away from US homeports unless a “workable solution” can be found.

The remarks came as Carnival pushed its restart date back until June 30.

“We know that this is very disappointing to our guests who continue to be eager to sail, and we remain committed to working with the administration and the CDC to find a workable solution that best serves the interest of public health. We are asking that the cruise industry be treated on par with the approach being taken with other travel and tourism sectors, as well as US society at large,” said Christine Duffy, president of Carnival Cruise Line.

“While we have not made plans to move Carnival Cruise Line ships outside of our US homeports, we may have no choice but to do so in order to resume our operations which have been on ‘pause’ for over a year. We appreciate the continued patience and support from our loyal guests, travel advisors and business partners as we work on a return-to-service solution.”

Booked guests and travel agents are being notified directly of the cancellations and the options for a future cruise credit, plus onboard credit package, or a full refund.

News

P&O reveals Canary Islands fly-cruise

 

The line has unveiled details of its winter 2022/23 season, including a maiden programme for its new ship Arvia


P&O Cruises has revealed more details of its winter 2022/23 season, including a maiden Canary Islands programme for new ship Arvia and a 99-night world cruise on Arcadia.

Arvia’s 14-night Canary Islands voyages will all be Southampton round-trips, followed by a season of seven and 14-night Caribbean fly-cruises out of Antigua and Barbados.

The Caribbean sailings will all include an overnight call in Barbados, as well as stops at La Romana in the Dominican Republic – a maiden port of call for P&O Cruises; Curaçao; Martinique; St Kitts; St Lucia and St Maarten.

P&O will also be offering Canary Islands fly-cruises for the first time on board Azura, with two alternating seven-night cruises that can also be combined. A double onboard spending offer is currently available on 14-night sailings booked before June 1.

Iona will sail a winter 2022 season of Spain, Portugal and Canary Islands holidays, featuring overnight calls in Lisbon or Barcelona as well as European city breaks.

P&O Cruises president Paul Ludlow said: “The first holidays on new ship Arvia, exemplifying design excellence and built for sunshine cruising, and our first-ever Canary Islands fly-cruises are just two of the exciting highlights of our winter 2022 programme.

“We’re all longing to get back to travelling the world so we’re making it as easy as possible to have a P&O Cruises holiday to look forward to. All our winter 2022 holidays are available with flexible booking terms, five per cent low deposit, plus the opportunity to spread the cost monthly at no additional cost.”

News

P&O Cruises reveals Arvia features

The second LNG-powered Excel class ship is set to arrive in December 2022 and is designed to appeal to all ages


P&O Cruises’ new Excel class ship Arvia will feature Altitude Skywalk high-ropes, minigolf, a swim-up bar and new restaurant Green & Co featuring Mizuhana.

Arriving in December 2022, the ship is designed to appeal to all ages, P&O Cruises said as it unveiled new renderings.

Guests will be able to choose from two different adventurous Altitude Skywalk high-ropes courses while suspended 54m above the ocean. Altitude Minigolf, comprising nine minigolf challenges and another P&O Cruises first, will be located below.

A swim-up bar and infinity pool with views of the ship’s wake will also be part of the on-deck experience.

SkyDome is a pool by day with dining and entertainment by night, including aerial performances, theatre productions and blockbuster movies al fresco on SeaScreen.

 

As well as entertainment, Arvia will feature 12 restaurants plus a further eight more casual places to eat.

Green & Co featuring Mizuhana with a “plant and fish-led” menu has been especially developed for Arvia. Mizuhana sushi bar will be within Green & Co.
Also on board is 6th Street Diner, informal by day, but with a sophisticated night-time vibe, featuring retro seating, atmospheric lighting and jukebox and serving all-American flavours including speciality fried chicken and waffles with bourbon mascarpone.

P&O Cruises’ signature restaurants Epicurean, Sindhu, The Glass House, The Keel & Cow and The Olive Grove, already across the fleet, will feature on Arvia.

P&O Cruises president Paul Ludlow said: “Arvia is the latest evolution in the P&O Cruises experience, embodying the newest trends in travel, dining and entertainment, and will be the epitome of a sunshine resort sailing year-round to the warmest climates.

“New restaurant Green & Co featuring Mizuhana will have a plant-led menu, reflecting the latest trends in vegan, vegetarian and flexitarian dining, while Altitude Skywalk and SeaScreen will entertain all ages.

Arvia’s extraordinary features maximise views of the ocean, seashore and destinations from everywhere on board, while guests enjoy the next generation of onboard entertainment.”

The 185,000-tonne ship, which is 345m in length and boasts 16 guest decks, will also be home to Ocean Studios cinema, 1,300 square metres of shopping and the Oasis Spa and Health Club.

The Oasis Spa boasts new treatments exclusive to Arvia – two couples’ suites, each with a hammam and steam room, a therapeutic cool room, a restorative salt sauna and an invigorating Kneipp Walk, which combines a pebble foot massage with hot and cold water treatments to stimulate circulation and boost vitality.

Similar to its sister ship Iona, Arvia will be powered by liquefied natural gas as part of P&O Cruises’ ongoing commitment to sustainable travel. Building of the ship is already underway at the Meyer Werft shipyard in Germany.

News

Cancellations

From river to ocean, small-ship to mega-vessels, this is our comprehensive list of cruise line cancellation policies and suspension dates

A-Rosa

A-Rosa River Cruises has suspended all Rhine and Danube sailings suspended up to March 28. Sailings in France and on the Douro in Portugal are suspended until further notice.

AmaWaterways

AmaWaterways has suspended sailings until April 30.

They are automatically issuing a future cruise credit equal to 115 per cent of the value of the funds received for all purchased services through AmaWaterways, redeemable on any AmaWaterways river cruise in Europe, Asia, or Africa (including Egypt) up to December 31, 2023. These FCCs are transferrable at any time prior to December 31, 2023 with the original owner’s written authorisation.

APT Touring

APT Touring has suspended all tours and cruises until April 30.

 

Avalon Waterways

Avalon Waterways has suspended cruises until April 30.

All 2021 and 2022 bookings come with their Peace of Mind Travel Plan, which gives guests the ability to move their booking to another destination, brand or date until 2023.

Azamara

Azamara has cancelled all sailings until June 30.

In January, Royal Caribbean Group announced it was selling the Azamara brand to Sycamore Partners, a private equity firm.

Carnival Cruise Line

Carnival Cruise Line has suspended cruises in North America until May 31.

Carnival Miracle cruises from San Diego and San Francisco are suspended until further notice.

Voyages aboard Carnival Liberty (September 17-October 18) and Carnival Sunshine (October 11-November 13) are cancelled to accommodate drydock work.

Carnival Magic, Carnival Paradise, Carnival Valor and Carnival Victory/Radiance won’t return to service until November.

The launch date for Mardi Gras has been put back to May 29.

European itineraries for Carnival Legend have been cancelled until October 31.

All Australian cruises on Carnival Splendor and Carnival Spirit have been cancelled until June 28 and September 12, respectively.

Celebrity Cruises

Celebrity Cruises has cancelled all sailings until April 30, including the May 1 transatlantic cruise on Celebrity Apex.

All cruises in Asia, Australia and New Zealand are cancelled for the entire 2020-2021 cruise season, while South America sailings are also cancelled until April 7.

All May to October Europe and transatlantic cruises on Celebrity Edge and Celebrity Constellation are also suspended.

Celestyal Cruises

Celestyal Cruises has suspended all cruises until April 24.

CroisiEurope

CroisiEurope are due to resume ocean cruises in early March; river cruises in late March.

Crystal

Crystal has cancelled all ocean, river and yacht sailings until the end of 2020. Sailings on Crystal Serenity and all river cruise itineraries are cancelled until May; Crystal Symphony until June; Crystal Esprit and Crystal Endeavor until August.

Crystal is providing all affected guests with credits equal to 125 per cent of the cruise fare paid on fully-paid reservations – along with a refund of port charges, taxes and fees paid, and any air and hotel packages booked through Crystal. For guests who have not fully paid, the credit will then be based on the deposited amount. Credits are valid on any Crystal experience (ocean, river, yacht or expedition) embarking through December 31, 2023.

For river sailings, guests can move their current 2020 reservation, including all payments made, to an equivalent sailing during the same time period in 2021, with price protection on the cruise fare and port charges – representing a significant value for them. If a guest chooses not to rollover their cruise to a 2021 river sailing, they may transfer their reservation to any Crystal experience (ocean, river, yacht or expedition) embarking up to December 31, 2023 at prevailing rates. All monies paid will be transferred to the new reservation.

Cunard

Cunard has suspended operations until June 4 for Queen Elizabeth; May 28 for Queen Mary 2 and May 16 for Queen Victoria.

Disney Cruise Line

Disney Cruise Line has cancelled all sailings until the end of May.

Disney Magic sailings are suspended until August 10. Alaska sailings aboard Disney Wonder departing after May 31 are “under evaluation”.

Emerald Waterways/Scenic

The Scenic Group, including Scenic Luxury Cruises & Tours and Emerald Cruises has suspended all itineraries until May 31.

The Scenic Group is offering booked guests a flexible future travel credit (FTC) valued at 110 per cent of monies deposited on any affected river and cruise booking and 100 per cent of monies deposited on any affected land tours. Guests will be offered a FTC that can be applied to any new or existing booking across the portfolio of brands through to June 30, 2023. The FTC is fully transferrable to another guest. Should a guest be unable to travel by June 30, 2023, they will be given a refund.

Fred Olsen Cruise Lines

Fred Olsen Cruise Lines has suspended cruises on Balmoral, Bolette and Borealis until July 1; Braemar until spring 2022.

The line has cancelled its entire 2021 river cruise season aboard Brabant in order to focus on its oceangoing operations.

G Adventures

G Adventures has suspended all cruises until April 30, 2021, including the 2020-2021 Antarctic season aboard Expedition.

Holland America Line

Holland America Line has cancelled all cruises until June 30.

This will impact cruises departing in May and June on Nieuw Statendam, Volendam and Westerdam, along with the Collectors’ Voyages associated with those cancelled cruises.

Guests currently booked on the cancelled Europe departures will be able to rebook on an equivalent cruise in 2022 at the 2021 fare – with all cash and future cruise credit (FCC) funds moved to the new booking.

If guests decide not to accept a cruise booking in 2022 by April 15, 2021, they automatically default to receive a FCC of 110 per cent of any cash paid on the booking. Guests will retain any other FCC used for the cancelled 2021 booking with all FCC amounts moved to their loyalty account for use on a future cruise booking. FCC is valid for sailings departing until December 31, 2022. For all bookings in 2022, standard cancellation policies apply. A 100 per cent refund is also available.

Hurtigruten

Hurtigruten expanded its Norwegian coastal sailings to five vessels in January to serve local and freight traffic for residents of Norway.

Expedition voyages are cancelled until May, while voyages aboard MS Roald Amundsen are cancelled until July.

 

Marella Cruises

Marella Cruises has cancelled all European sailings until May 16.

MSC Cruises

MSC Cruises has suspended cruise operations until May 31 for its Caribbean voyages from North America aboard MSC Divina, MSC Meraviglia and MSC Armonia and MSC Orchestra in South Africa until November.

The line restarted limited Mediterranean cruises aboard MSC Grandiosa on January 24Sailings in Greece aboard MSC Magnifica are now paused until April 29.

Norwegian Cruise Line

Norwegian Cruise Line has suspended operations until the end of May 2021, with a planned restart date of June 1.

Oceania Cruises

Oceania Cruises has cancelled all cruises until May 31.

P&O Cruises

P&O Cruises has cancelled all international cruises until September. It is scheduled to restart domestic UK cruises in April.

Guests with a holiday affected will automatically receive a 125 per cent future cruise credit (FCC). FCCs may be used for any sailing up to the end of March 2022.

Paul Gauguin Cruises

Paul Gauguin Cruises has suspended sailings until June 5.

Ponant

Ponant has suspended all cruises up to April 2021.

Princess Cruises

Princess Cruises has cancelled cruise holidays sailing the Caribbean, California Coast, Mexico and Mediterranean until June 30.

The  affects the following voyages: Caribbean Princess (seven-night Western and Eastern Caribbean cruises); Enchanted Princess (seven-night Mediterranean & Adriatic, seven-night Western Mediterranean, and 14-night Western Mediterranean & Adriatic Medley); Ruby Princess (seven-night Classic California Coast, seven-night Mexican Riviera, and five-night Cabo San Lucas Getaway sailings).

For guests booked on a cancelled voyage, Princess will offer to move guests to the equivalent cruise in 2022. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 voyage. Alternatively, guests can choose a future cruise credit (FCC) equivalent to 100 per cent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10 per cent of the cruise fare paid (minimum £25 or a full refund to the original form of payment).

For guests currently booked on a cancelled voyage where there is no matched cruise available in 2022, guests will automatically receive a refundable future cruise credit (FCC) equivalent to 100 per cent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10 per cent of the cruise fare paid (minimum £25). Alternatively, guests can request a full refund to the original form of payment.

FCCs can be used on any cruises booked by and sailing by December 31, 2022.

Regent Seven Seas Cruises

Regent Seven Seas Cruises has suspended its global cruise operations until May 31.

Riviera Travel

Riviera Travel has cancelled all cruises until May 17.

Royal Caribbean International

Royal Caribbean International has cancelled all sailings until April 30, excluding sailings from Singapore on Quantum of the Seas and Spectrum of the Seas from China.

Saga

Saga has cancelled all cruises on Spirit of Discovery until June 27 and the new Spirit of Adventure until July 26.

Seabourn

Seabourn has paused global operations, with Seabourn Encore cancelled until May 28; Seabourn Quest until November 6 for voyages longer than seven days and calling at a US port; Seabourn Sojourn until May 24, including the 2021 World Cruise; Seabourn Odyssey until November 5, apart from seven-day Alaska/British Columbia and Pacific Coast sailings; all 2021 Alaska sailings on  Seabourn Ovation are cancelled.

In addition, the line has announced a further delay to its new purpose-built expedition vessel, Seabourn Venture, until December.

Silversea

Silversea has suspended sailings until the following dates: Silver Cloud (May 5); Silver Wind (November 20); Silver Shadow (May 15); Silver Spirit (May 5); Silver Muse (May 20); Silver Whisper (June 20); Silver Explorer (May 28); Silver Moon (May 4); Silver Dawn (November 9); Silver Origin (May 1).

Titan

Titan has suspended all tour and cruise departures until April 30.

Uniworld

Uniworld has suspended all river cruises until April 2021.

Viking Cruises

Viking has suspended all ocean and river cruises until May 31, 2021.

For passengers booked on one of the canceled sailings, Viking is offering future cruise credit of 125 per cent of the fare paid, or a refund equal to the amount paid. Passengers have 24 months to use their FCC. If passengers opting for FCC are then unable to use their voucher, Viking will automatically send a refund equal to the original amount paid.

Virgin Voyages

Virgin Voyages has postponed the inaugural season of its first ship Scarlet Lady until June 30 and for its second ship, Valiant Lady, until November 14.

Those booked on a cruise that has been cancelled can opt for 200 per cent in future cruise credit (FCC) which can be applied to another sailing, up to $500 in onboard credit, or 100 per cent refund, plus 25 per cent FCC on the value paid to use for a future booking. Bookings made prior to December 10, 2021 for sailings in 2021 and 2022 will be eligible for cancellation up to 48 hours in advance, with a full credit given.

Windstar

Windstar has suspended all cruise operations. Wind Spirit will resume sailing on June 10; Star Breeze (June 19); Wind Star (June 19); Wind Surf (June 29); Star Legend (July 4); Star Pride (July 14).

Guests on cancelled cruises receive the choice of a future cruise credit valued at 125 per cent of all monies paid to Windstar Cruises or a refund equal to the amount paid on the Windstar booking. Guests have 24 months to book and embark on any available Windstar cruise using their future cruise credit. In addition, Windstar has launched a new Travel Assurance Booking Policy, which is applicable to new and existing cruises departing until December 31, 2021. Travellers who cancel a cruise booking up to 15 days prior to departure will receive a 100 per cent future cruise credit to be used on another Windstar departure within one year of the issue date of the credit. The offer is for cruise fares only.

Incentives and events

Princess Cruises shares the love; Seabourn relaunches Early Bonus Savings

Princess Cruises are sharing the love this Valentines month with an agent incentive running until February 28. Any agents making a Princess booking can be in with a chance of winning a voucher in their weekly draw.

Each week, Princess will be giving out prize vouchers worth £100, £50, £20 and £10 – and the more bookings that are made, the more chances agents have of winning. Agents can also follow the Princess Facebook page to be in with a chance of winning some more spot prizes. Visit OneSourceCruises.com for full terms and conditions.

Meanwhile, the opening hours for Princess’ travel agent webchat Ask Isaac are to be extended due to an increase in demand and will now be available from 9am to 5pm from Monday to Saturday and 10am to 4pm on Sunday.

“Princess Cruises is dedicated to supporting the trade and it has never been more important to be able to provide immediate support and information to our travel agent partners,” said Tony Roberts, vice president Princess Cruises UK & Europe. “Extending Ask Isaac’s hours means we are able to allocate even more resource, time and support to the growing number of agents who are benefitting from the live webchat service.”


Seabourn has relaunched its Early Bonus Savings promotion, allowing agents to earn commission now during the pause period.
Guests who pay their booking in full by March 31, 2021, will receive an additional 10 per cent saving off the cruise fare. The promotion applies to select voyages that depart on or after July 15, 2021 and includes voyages throughout summer and autumn 2022.
“We chose to extend the Early Bonus Savings offer because guests have reacted so favourably,” said Josh Leibowitz, president of Seabourn. “We are also motivated to help our travel adviser partners earn much-needed revenue immediately as we pay commission in period for early bonus savings bookings.”

Early Bonus Savings can be combined with other promotions including group rates, solo traveller offers and the Signature Savings Event, featuring benefits such as shipboard credits, suite upgrades and more. Early Bonus Savings is not valid on the World Cruise. A complete listing of the applicable sailings, including terms and conditions, for the Early Bonus Savings promotion can be viewed on the Seabourn website.


Ultra-luxury cruise line Silversea has announced a new referral programme. Sail With Us will give Venetian Society members a £350 saving per suite when they refer a new-to-Silversea guest who books a new voyage. The referred party also gets a £350 saving. Savings of £1,100 and £750 per suite can be enjoyed by both parties when referring guests for World Cruises or Grand Voyages, respectively. The offer runs until the end of March.

“We know that our valued Venetian Society members are our greatest ambassadors and that the majority of our most loyal guests regularly refer their friends and family to Silversea,” says Barbara Muckermann, Silversea’s chief marketing officer. “We have launched the Sail With Us referral programme to extend our gratitude to our close-knit community, recognising their trust in our cruise line and rewarding them with savings on voyages to all seven continents. Our Sail With Us promotion makes it possible for our loyal guests to introduce their friends to the unrivalled comfort and elegance of our ships and the amazing destinations to which we sail.”


Riviera Travel has extended two of its guest offers – covering booking flexibility and onboard credit – until the end of March. The offers were originally due to stop at the end of February.
Riviera Travel’s fully flexible booking promise means that customers can change their booking for free up to 45 days before travel on all 2021 holidays. The offer also runs up until June 30 for 2022 holidays. The company will also be offering up to €400 on-board credit on select European river cruises.
Jim Forward, Riviera Travel’s chief commercial officer, said: “We’ve had a particularly positive response from the trade to these offers so are pleased to be able to extend their availability. With the assurances we have in place, plus the onboard credit offer, now is the time for agents to encourage their customers to look to the future and start planning their ideal holiday on a risk-free basis.”
Riviera’s Holiday Happiness Guaranteed assurance gives guests benefits that include a promise to bring home and fully refund any guest who is on a tour or cruise of eight days or more, and is not completely satisfied with their holiday by the second day; a Covid-19 cancellation policy, which allows guests to transfer their holiday free of charge to a later date, if they have to cancel due to the pandemic; Covid-19 curtailment protection, which automatically compensates any guest who has their holiday cut short as a direct consequence of the pandemic and isn’t covered by their insurance provider.
For more information visit rivieratravel.co.uk or contact your Riviera account manager.
New hires

Royal Caribbean names three key account managers

Royal Caribbean has confirmed the names of three key account managers for its key markets across Europe.
Chloe Palmer (pictured right) will become key account manager for the UK, Anette Karlsen (left) will have the same role for Norway, while Anneli Buehrle (centre) will cover Germany, Austria and Switzerland.
Palmer started her career at Tui, being recognised as deputy manager of the year, and has worked for P&O Cruises for the past three years as partnership development manager. Karlsen is new to the cruise industry, while Buehrle joins Royal Caribbean having worked for STA Travel across account and product management. The latter will be the second key account manager working in the region.
Feature

Going coastal

After over a year of waiting, cruise lines are finally resuming operations with a mini-season of ex-UK itineraries around the British Isles being unveiled. Sam Ballard looks at the options, including vaccination policies


For the past year we have been in a position that few would have ever thought possible: cruises have been illegal. Now, finally, thanks to the UK’s successful vaccination programme, we are on the verge of being able to (cautiously) sail out of this mess. Last month, a number of cruise lines announced their plans to embark on a short mini-season from the UK and you are likely being inundated with the latest news and offers as more pile in to save their summers. We’ve rounded up the launch dates, vaccination policies and itinerary information below.

Celebrity Cruises
Celebrity Cruises has confirmed a series of staycations on board Celebrity Silhouette this summer. The ship has recently undergone an extensive renovation and now boasts new staterooms, public areas and a Retreat for suite guests.

The programme of six to eight-night cruises will begin on July 3, with calls at destinations including Portland, Liverpool and Glasgow. All cruises will also benefit from Celebrity’s new Always Included policy – with tips, drinks and wi-fi included within the cruise fare. Prices start from £1,099 per person.

Vaccination policy: All guests aged 18 and over must be vaccinated against Covid-19, and those under the age of 18 must have a negative PCR test result
Restart date: July 3

Cunard
Cunard is to offer ex-UK voyages this summer on board Queen Elizabeth. The cruises, which will sail from July to October, will feature scenic itineraries, sailings with ports of call and “sun voyages” to “wherever the sun shines brightest”.

Four of the voyages will make various port calls, including Liverpool, Greenock, Invergordon, Belfast and Newcastle, as well as a maiden call for Cunard’s fleet at the Welsh port of Holyhead.

Four-night scenic British Isles Voyages are priced from £599 per person for a Balcony Stateroom, while a 10-night British Isles Voyage will start at £1,299 per person for a Balcony Stateroom. Seven-night Sun Voyages are priced from £899 per person for a Balcony Stateroom.

Vaccination policy: All guests must be vaccinated
Restart date: July 19

Disney Cruise Line
Disney Cruise Line is to offer staycations from British ports this summer, with Disney Magic sailing two and three-night voyages, as well as a limited number of four-night sailings. The cruises will operate from London Tilbury, Newcastle, Liverpool and Southampton and are expected to go on sale this month with more details released soon.

Vaccination policy: No vaccination required
Restart date: This summer (TBC)

Fred Olsen Cruise Lines
Fred Olsen Cruise Lines has unveiled a Welcome Back programme of British Isles cruises that include both scenic voyages and those calling at ports. The programme is made up of 11 cruises, including regional departures from Dover and Liverpool.

Vaccination policy: Not mandatory, but waiting on Global Travel Taskforce to report back
Restart date: July 5

MSC Cruises
MSC Cruises has announced a new programme of British Isles cruises that will be available to both families and non-vaccinated guests on board its new flagship, MSC Virtuosa. The cruises, which begin on May 20, will depart from MSC’s new terminal in Southampton and are available to British guests only. A series of short sailings will be followed by a seven-night British Isles cruise.

Vaccination policy: No vaccination necessary, but guests will need to have had a negative test 72 hours before boarding
Restart date: May 20

P&O Cruises
P&O Cruises will offer a series of short break and week-long UK cruises this summer. The sailings, which are on sale now, will be on board Britannia and new ship Iona, including the latter’s maiden call at her namesake island.

Britannia will offer three and four-night breaks and one six-night holiday running from June 27 to September 19. Iona will offer seven-night itineraries running from August 7 to September 18. Prices start from £449 per person for a three night break on BritanniaIona’s seven-night maiden voyage starts from £1,199 per person.

Vaccination policy: All guests must be vaccinated
Restart date: June 27

Princess Cruises
Princess Cruises is to offer ‘Seacations’ from Southampton this summer. The cruises, which will be on board MedallionClass ships, Regal Princess and Sky Princess, will sail from July through to late September.

Regal Princess will offer 14 UK voyages running from July 31 to September 23. Sky Princess will offer eight UK cruises, running from August 30 to September 28.

All guests will have the opportunity to make their cruise all-inclusive by selecting the Princess Plus fare, which includes the line’s premium drinks package, unlimited MedallionNet wi-fi and gratuities for £30 per person per day.

All-inclusive fares for a balcony stateroom start from £539pp for a three-night scenic voyage; £599pp for a four-night cruise with up to one port; and £999pp for a seven-night cruise with up to three ports-of-call. Guests can book with a £50 deposit if booked before May 3.

Vaccination policy: All guests must be vaccinated
Restart date: July 31

Riviera Travel
Riviera Travel has announced to the trade that places are available for guests to join its British Isles cruises on new ship Seaventure in July. The cruises mark the first time that Riviera has offered Britain and Ireland-based voyages. The seven-night sailings run between Edinburgh and Glasgow and call at Balmoral Castle, Loch Ness, the Orkney Islands, the Outer Hebrides and Belfast.

Vaccination policy: Guests must either be vaccinated or produce a negative test result
Restart date: July 5

Royal Caribbean International
Royal Caribbean International has revealed that Anthem of the Seas will be sailing out of Southampton this summer, with a season of cruises planned from July 7.

The cruise line will be running four-night Ocean Getaway cruises in early July, followed by five and eight-night British Isles cruises from July 15.

Vaccination policy: All guests aged 18 and over must be vaccinated against Covid-19, and those under the age of 18 must have a negative PCR test result
Restart date: July 7

Saga
Saga Cruises has launched a series of four summer ex-UK itineraries on board Spirit of Discovery and new ship Spirit of Adventure. The cruises include British Isles sailings – including a 14-night departure on July 11 – and a voyage to the Norwegian fjords.

Vaccination policy: All guests must be vaccinated
Restart date: June 27

Viking Cruises
Viking has announced that it will restart limited operations in May, with three sailings along the coast of England. The new eight-day itinerary, called England’s Scenic Shores, will sail round-trip from Portsmouth and be exclusively for UK residents.

The sailings, on May 22, 29 and June 5 will be on Viking’s newest ocean ship, Viking Venus, which will be delivered this month. Viking added two further dates after the first three sold out.

Vaccination policy: All guests must be vaccinated
Restart date: May 22

Virgin Voyages
Virgin Voyages will embark on a short mini-season of cruises from Portsmouth this August. The Summer Soiree Series will consist of three- and four-night sailings from August 6, giving UK passengers the chance to be among the first to get on board the new vessel.

Vaccination policy: All guests must be vaccinated
Restart date: August 6

How to Sell

How to sell: world and long cruises

Each issue, cruise expert Jane Archer shares her tips on selling a specific area of cruise. This time, she looks at world and long cruises


One of the most unexpected consequences of the Covid pandemic has to be the massive growth in demand for long cruises. Whether it’s a ‘free at last’ reaction to the travel restrictions of the past year, or a more relaxed YOLO (you only live once) attitude to life, people are rushing to book cruises that will take them away from home for months at a time. Viking’s 2022 world cruise was snapped up when it went on sale last December, Cunard reports a record number of first day bookings for full world cruises when Queen Mary 2 and Queen Victoria’s 2023 circumnavigations went on sale in March. For many cruisers, long voyages and those going around the world are the ultimate prize – as much about life on the ship and new friendships as the places they’ll visit. Most cruises set sail early in the year, giving cruisers something to look forward to as the festive season ends and, especially for the Brits, a perfect escape from the winter blues. We look at options for both world and long cruises sailing from the UK and overseas.

Flycruise South America

Who? Holland America Line
Where? South America
When? January 4, 2022
How long? 74 days
How much? £9,099pp

Thrills – and chills – await as the 1,432-passenger Volendam circumnavigates South America, veering off part way to cross the Drake Passage for four days’ scenic sailing in Antarctica. The cruise, round-trip from Fort Lauderdale, visits more than 30 ports, sails the Amazon and transits the Panama Canal. Price includes up to $400pp onboard credit for residents outside the US/Canada.

All-inclusive Caribbean

Who? Regent Seven Seas Cruises
Where? Caribbean
When? January 6, 2022
How long? 30 nights
How much? From £11,459pp including flights

Passengers will need to pack plenty of stamina for this cruise from Miami to Barbados on the 490-passenger Seven Seas Navigator as it spends a month island-hopping around the Caribbean, and includes just four sea days for them to get their breath back. Good thing it’s with Regent, with excursions included in the price, along with transfers, dining, drinks, tips and wi-fi.

Selling Tip

Don’t apologise for the price. Clients would not be asking about long or world cruises if they could not afford them

No-fly world cruises

A choice of British-style cruise lines, no need to fly, no luggage weight limits. No wonder no-fly world cruises are so popular. Clients can just drive to the airport, board their ship and escape the UK’s grey winter days. Most itineraries follow a western route, sailing to South America and through the South Pacific to Australia before heading back to the UK via Asia.

Sail from Southampton

Who? P&O Cruises
Where? World cruise
When? January 3, 2022
How long? 99 nights
How much? From £11,604pp

Exotic South Sea islands and A-list cities come together as P&O’s 1,874-passenger Aurora circumnavigates the globe on a westbound cruise, round-trip from Southampton. Passengers will tick off more than 25 ports, overnight in San Francisco, Honolulu, Sydney, Auckland, Tokyo, Hong Kong and Dubai and transit two canals (Panama and Suez). Price includes tips.

Sail from Liverpool

Who? Fred Olsen Cruise Lines
Where? World Cruise
When? January 4, 2022
How long? 105 nights
How much? From £16,399pp

Fred Olsen’s 1,360-passenger Borealis (formerly Holland America Line’s Rotterdam) is doing the line’s world cruise honours next year. It’s a classic westbound itinerary, round-trip from Liverpool (Southampton is also available). Passengers will visit more than 35 ports, transit Panama and Suez and have overnights in Singapore, Sydney and Dubai. Price includes up to £600pp onboard credit.

Sail from Southampton

Who? Cunard
Where? World cruise
When? January 10, 2022
How long? 104 nights
How much? From £10,019pp

Just when you’re getting the hang of the westbound route, Cunard comes up with something different – namely a round-trip sailing from Southampton on the 2,691-passenger Queen Mary 2 that heads east through Asia, sails around Australia from Darwin to Fremantle and then has a second shot at Asia, with return calls into Colombo and Dubai on the way back to the UK.

Selling Tip

Have stats to hand to show how much clients would save on heating, food and petrol costs by not being at home for three or four months in winter

Fly-cruise world voyages

If would-be circumnavigators can’t wait to get to the sun, a fly-cruise voyage around the world has their name on it. There is a lot of choice – to the three cruises detailed below add Seabourn, Holland America, Regent Seven Seas Cruises, Silversea and Oceania Cruises. But clients need to book early. Some 2022 world cruises are nearly full, while both Silversea and Oceania Cruises saw their 2023 voyages sell out in just a day.

Luxury

Who? Crystal Cruises
Where? World cruise
When? January 11, 2023
How long? 140 nights
How much? From £51,448pp

This is a world cruise with a difference as it packs in numerous port calls, a safari in Africa and still finds time for overnights in Easter Island, Rabaul in Papua New Guinea, Sydney and more. It’s on the 980-passenger Crystal Serenity sailing from Miami to Barcelona. Price includes £763 air credit per person, private transfers, drinks, tips and up to $2,500pp onboard credit.

Selling Tip

Advise non-cruisers tempted by a global circumnavigation to sample a week or two on a ship first. They’ll get their sea legs; you’ll get an extra sale

Upgrade

Who? Princess Cruises
Where? World Cruise
When? January 5, 2022
How long? 88 days
How much? From £16,699pp

Panama, Suez, an overnight in Dubai and calls into 34 ports await clients on Princess’ 2022 world cruise. It’s from Fort Lauderdale to Civitavecchia (passengers can also return to Fort Lauderdale, making it a 111-day voyage) on the 2,200-passenger Island Princess. Price is for a balcony cabin. An all-inclusive upgrade (drinks, tips and wi-fi) costs £30 per person per day.

 

Value

Who? MSC Cruises
Where? World Cruise
When? January 4, 2022
How long? 116 nights
How much? From £11,899pp

MSC’s world cruise is round-trip from Civitavecchia (Rome), so it’s easy for Brits to get to. It’s on the 3013-passenger MSC Poesia and follows a westbound route to Australia and New Zealand, returning to Europe via Asia, and with overnights in Sydney, Bali and Mumbai. Price includes drinks with meals in the main dining room and buffet (selected hours), a laundry discount and tips.

Directory

Directory

Got a cruise query? Let us assist you. The Cruise Adviser directory provides you with the vital contact details for all major cruise lines operating in the UK – meaning trade sales support is never more than a phone call away

A

A-Rosa River Cruises

Stephen Joyner, head of sales
07738 151711
stephen.joyner@arosa-cruises.co.uk

Amadeus River Cruises

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

AmaWaterways

Jamie Loizou, managing director
033 3305 3902
jamieloizou@amawaterways.com

American Cruise Lines

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

American Queen Steamboat Company

Rupert Thomson, managing director
01223 568904
r.thomson@aqgsa.com

APT Touring

Jessica Shelton-Agar, national sales manager
01494 736147/07584 057341
jessica.shelton-agar@aptouring.co.uk

Aurora Expeditions

Talia Schwartzman, sales executive
+61 2 9252 1033
agents@auroraexpeditions.co.uk

Craig Upshall, sales director UK/Europe
07824 305232
craig@auroraexpeditions.co.uk

Australis

Frederic Guillemard, commercial director Europe
+34 93 497 0484

Avalon Waterways

Janet Parton, sales director
020 8315 4545
agencysales@avaloncruises.co.uk

Azamara Club Cruises

Lori Scanella, business support executive
01932 834379
salessupport.uk@rccl.com

B

Belmond

Lucy Clark, divisional director of sales, trains & cruises
lucy.clark@belmond.com

C

Carnival Cruise Line

Luke Smith, head of UK & international sales
020 7378 4660
carnivalsalesuk@carnival.com

Celebrity Cruises

Nicola McNeish, head of sales planning & activation
07919 540017
mcneish@celebritycruises.com

Celestyal Cruises

Jo Reid, UK and Ireland country manager
07368 207881
j.reid@celestyalcruises.uk

Coral Expeditions

Elizabeth Webb, international sales manager
salesmngr@coralexpeditions.com

Cosmos

Janet Parton, sales director
020 8315 4545
agencysales@cosmos.co.uk

CroisiEurope

John Fair, sales director
020 8328 1281
jfair@croisieurope.com

Crystal Cruises

Mick Dupont, head of UK sales
020 7399 7602
mick@cruiseportfolio.co.uk

Cruising Excursions

Kirsty Bachelor, trade sales manager
07784 357977
kirsty.bachelor@cruisingexcursions.com

Cunard Line

Cunard partnership team
0344 338 8656
cunardpartnershipteam@cunard.co.uk

D

Disney Cruise Line

Emma Martin, account executive
080 0171 2317
emma.martin@disney.com

E

Emerald Waterways

Joseph Grimley, director of trade sales
07504 484657
joseph.grimley@scenic.co.uk

European Waterways

Mark Robinson, sales and reservations manager
01753 598555
sales@europeanwaterways.com

Exotic Heritage Group

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

F

Far Horizon

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

Fred Olsen Cruise Lines

Geoff Ridgeon, head of sales
01473 746164
cruise.sales@fredolsen.co.uk

Fred River Cruises

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

G

G Adventures

Stuart Darnley, national sales manager
07964 983842
sdarnley@gadventures.com

Great Rail Journeys

Lindsay Dixon, head of trade sales
01904 527180
lindsaydixon@greatrail.com

H

Hapag-Lloyd Cruises

Aishling McLoughlin, sales representative UK & Ireland
07852 488471
aishling.mcloughlin@hl-cruises.com

Hebridean Island Cruises

Lisa White, reservations manager
01756 704704
lisa.white@hebridean.co.uk

Holland America Line

Dani Scannella, business development manager
07789 923665
dani.scannella@hollandamerica.co.uk

Lucy Harris, business development manager
07773 043004
lucy.harris@hollandamerica.co.uk

Charlotte Pinkus, business development representative
07585 806471
charlotte.pinkus@hollandamerica.co.uk

Hurtigruten

Anthony Daniels, UK general manager
020 8846 2666
anthony.daniels@hurtigruten.com

I

Intrepid Travel

Joanna Reeve, tailor-made manager EMEA
0808 274 5179
joanna.reeve@intrepidtravel.com

J

Need-a-Cruise by JTA

Dave Green, managing director
0121 508 5567
dave.green@jtatravel.co.uk

K

Katarina Line

Olivera Lesinger, head of UK & overseas
+38 5 51 603 409
olivera@katarina-line.hr

L

Latin Routes

Jessica Dennison, director
020 8546 6222
info@latinroutes.co.uk

Leger Holidays

Ashley Dellow, head of retail sales
01709 385811
retail.sales@leger.co.uk

Lindblad Expeditions

Jacinta McEvoy, vice-president global sales
+1 212 261 9000
jacintam@expeditions.com

Lotus Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

M

The Majestic Line

Louisa Grant, cruise co-ordinator
01369 707951
louisa@themajesticline.co.uk

Marella Cruises

Andrew Isherwood, commercial support team
020 3451 2762
commercial.support@tui.co.uk

Mövenpick Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

MSC Cruises

Victoria Taylor, sales operations manager
020 7092 8182
ukinsidesales@msccruises.co.uk

N

National Geographic Expeditions

Simon Chambers, operations manager
0800 988 3369
sales@fredholidays.co.uk

Nicko Cruises

Rupert Thomson, managing director
01223 568904
rupert@lightbluetravel.co.uk

Noble Caledonia

Agency sales
020 7752 0000
agencysales@noble-caledonia.co.uk

Norwegian Cruise Line

Eamonn Ferrin, VP & managing director for UK & Ireland
023 8124 5000
eferrin@ncl.com

Oceania Cruises

Lisa Clarkson, national accounts manager
07809 351545
lcarkson@cceaniacruises.com

Agency sales
0345 5051920
agencysales@cceaniacruises.com

P

P&O Cruises

Brodie McIntosh, trade engagement manager
023 8065 5780
brodie.hanley-mcintosh@pocruises.com

Pandaw

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

Paukan Cruises

Marco Rosa, UK representative
07973 876967
marco@plateauinternational.com

Paul Gaugin

Mick Dupont, head of UK sales
020 7399 7602
mick@cruiseportfolio.co.uk

Pearl Seas Cruises

Susan Shultz, director of sales
+1 203 458 5280
susan.shultz@pearlseascruises.com

Ponant

Nabil Maillard, sales manager UK and Ireland
020 7092 6663
nmaillard@ponant.com

Poseidon Expeditions

Kate Statsenko, senior sales manager
020 3369 0020
kate@poseidonexpeditions.com

Ports Direct

Karl Lapage, managing director
0843 084 3003
karl@portsdirect.co.uk

Princess Cruises

Gemma Withers, sales operations manager
023 8065 6607
gemma.withers@princesscruises.co.uk

Pullmantur Cruises

Simon Chambers, operations manager
0800 988 3369
sales@fredholidays.co.uk

Q

Quark Expeditions

Andrew Schweitzer, business development manager, UK
07857 004191
andrew.schweitzer@quarkexpeditions.com

R

Regent Seven Seas Cruises

Caroline Moody, business development executive
023 8068 2283
agencysales@rssc.com

Anna Salter, business development executive
023 8068 2283
agencysales@rssc.com

Riviera Travel

Darren Mussell, agency sales assistant manager
01283 744307
agencysales@rivieratravel.co.uk

Rocky Mountaineer

Steven Harris, regional sales director
07970 519164
sharris@rockymountaineer.com

Royal Caribbean International

Trade support team
01932 834379
salessupport.uk@rccl.com

S

Saga Travel

Trade support team
tradesupport@saga.co.uk

Scenic

Joseph Grimley, director of trade sales
07504 484657
joseph.grimley@scenic.co.uk

Seabourn

Dani Scannella, business development manager
07789 923665
dani.scannella@seabourn.co.uk

Lucy Harris, business development manager
07773 043004
lucy.harris@seabourn.co.uk

Charlotte Pinkus, business development representative
07585 806471
charlotte.pinkus@seabourn.co.uk

SeaCloud

Anja Ringel, vice-president, international marketing and sales
+49 40 3095 9217
aringel@seacloud.com

SeaDream Yacht Club

Natalie Read. sales director, UK
07917 847300
nread@seadream.com

Shearings

Silversea

Sales support
020 7340 0700
salesuk@silversea.com

Star Clippers

Danielle Dudley, UK sales manager
077 6585 2116
danielle@starclippers.co.uk

Swan Hellenic

Mario Bounas, VP marketing
07929 914953
mario.bounas@swanhellenic.com

T

Tauck

UK country manager
080 0810 8020
tauckreservations@tauck.co.uk

Titan Travel

Edwina Coppock, agency sales manager
01293 450726/07834 652135
edwina.coppock@titantravel.co.uk

Touchdown | Travel Industry Services

Robbie White, head of cruise product
020 8607 3805
rwhite@touchdown.co.uk

Tradewind Voyages

Mark Schmitt, north
07553 955047
mark.schmitt@tradewindvoyages.com

Rachel Healy, south
07552 622970
rachel.healy@tradewindvoyages.com

Travel2

Colin Currie, head of sales
07891 257160
colin.currie@travel2.com

Travelsphere & Just You

Sarah Weetman, head of trade sales
07748 843244
sarah.weetman@travelsphere.co.uk

U

Uniworld

Angela Sloan, key account manager
0808 168 9110
angela.sloan@uniworld.com

V

Variety Cruises

Chris Lorenzo, managing director, Seafarer Cruises
020 8324 3114
info@seafarerholidays.co.uk

Victoria Cruises

Tom Antonucci, sales manager
+1 212 818 1680
tom@victoriacruises.com

Victory Cruise Lines

Rupert Thomson, managing director
01223 568904
rupert@lightbluetravel.co.uk

Virgin Voyages

Shane Riley, associate vice president international sales
07979 127099
shane.riley@virginvoyages.com

Viking Cruises

Vodohod

Mario Bounas, VP marketing
07929 914953
mario.bounas@vodohod.ru

Volga Dream

Kirsty Reid, product & sales manager
07551 124543
kirsty.reid@fredholidays.co.uk

W

Widgety

Sandra Barnes-Keywood, head of sales
023 8042 8000 (option 2)
sandra@widgety.co.uk

Windstar Cruises

Anna Perrott, business development manager UK
07593 137135
anna.perrott@windstarcruises.com