From river to ocean, small-ship to mega-vessels, this is our comprehensive list of cruise line cancellation policies and suspension dates
A-Rosa River Cruises has suspended all Rhine and Danube sailings suspended up to March 28. Sailings in France and on the Douro in Portugal are suspended until further notice.
AmaWaterways has suspended sailings until April 30.
They are automatically issuing a future cruise credit equal to 115 per cent of the value of the funds received for all purchased services through AmaWaterways, redeemable on any AmaWaterways river cruise in Europe, Asia, or Africa (including Egypt) up to December 31, 2023. These FCCs are transferrable at any time prior to December 31, 2023 with the original owner’s written authorisation.
APT Touring has suspended all tours and cruises until April 30.
Avalon Waterways has suspended cruises until April 30.
All 2021 and 2022 bookings come with their Peace of Mind Travel Plan, which gives guests the ability to move their booking to another destination, brand or date until 2023.
Azamara has cancelled all sailings until June 30.
In January, Royal Caribbean Group announced it was selling the Azamara brand to Sycamore Partners, a private equity firm.
Carnival Cruise Line has suspended cruises in North America until May 31.
Carnival Miracle cruises from San Diego and San Francisco are suspended until further notice.
Voyages aboard Carnival Liberty (September 17-October 18) and Carnival Sunshine (October 11-November 13) are cancelled to accommodate drydock work.
Carnival Magic, Carnival Paradise, Carnival Valor and Carnival Victory/Radiance won’t return to service until November.
The launch date for Mardi Gras has been put back to May 29.
European itineraries for Carnival Legend have been cancelled until October 31.
All Australian cruises on Carnival Splendor and Carnival Spirit have been cancelled until June 28 and September 12, respectively.
Celebrity Cruises has cancelled all sailings until April 30, including the May 1 transatlantic cruise on Celebrity Apex.
All cruises in Asia, Australia and New Zealand are cancelled for the entire 2020-2021 cruise season, while South America sailings are also cancelled until April 7.
All May to October Europe and transatlantic cruises on Celebrity Edge and Celebrity Constellation are also suspended.
Celestyal Cruises has suspended all cruises until April 24.
CroisiEurope are due to resume ocean cruises in early March; river cruises in late March.
Crystal has cancelled all ocean, river and yacht sailings until the end of 2020. Sailings on Crystal Serenity and all river cruise itineraries are cancelled until May; Crystal Symphony until June; Crystal Esprit and Crystal Endeavor until August.
Crystal is providing all affected guests with credits equal to 125 per cent of the cruise fare paid on fully-paid reservations – along with a refund of port charges, taxes and fees paid, and any air and hotel packages booked through Crystal. For guests who have not fully paid, the credit will then be based on the deposited amount. Credits are valid on any Crystal experience (ocean, river, yacht or expedition) embarking through December 31, 2023.
For river sailings, guests can move their current 2020 reservation, including all payments made, to an equivalent sailing during the same time period in 2021, with price protection on the cruise fare and port charges – representing a significant value for them. If a guest chooses not to rollover their cruise to a 2021 river sailing, they may transfer their reservation to any Crystal experience (ocean, river, yacht or expedition) embarking up to December 31, 2023 at prevailing rates. All monies paid will be transferred to the new reservation.
Cunard has suspended operations until June 4 for Queen Elizabeth; May 28 for Queen Mary 2 and May 16 for Queen Victoria.
Disney Cruise Line has cancelled all sailings until the end of May.
Disney Magic sailings are suspended until August 10. Alaska sailings aboard Disney Wonder departing after May 31 are “under evaluation”.
The Scenic Group is offering booked guests a flexible future travel credit (FTC) valued at 110 per cent of monies deposited on any affected river and cruise booking and 100 per cent of monies deposited on any affected land tours. Guests will be offered a FTC that can be applied to any new or existing booking across the portfolio of brands through to June 30, 2023. The FTC is fully transferrable to another guest. Should a guest be unable to travel by June 30, 2023, they will be given a refund.
Fred Olsen Cruise Lines has suspended cruises on Balmoral, Bolette and Borealis until July 1; Braemar until spring 2022.
The line has cancelled its entire 2021 river cruise season aboard Brabant in order to focus on its oceangoing operations.
G Adventures has suspended all cruises until April 30, 2021, including the 2020-2021 Antarctic season aboard Expedition.
Holland America Line has cancelled all cruises until June 30.
This will impact cruises departing in May and June on Nieuw Statendam, Volendam and Westerdam, along with the Collectors’ Voyages associated with those cancelled cruises.
Guests currently booked on the cancelled Europe departures will be able to rebook on an equivalent cruise in 2022 at the 2021 fare – with all cash and future cruise credit (FCC) funds moved to the new booking.
If guests decide not to accept a cruise booking in 2022 by April 15, 2021, they automatically default to receive a FCC of 110 per cent of any cash paid on the booking. Guests will retain any other FCC used for the cancelled 2021 booking with all FCC amounts moved to their loyalty account for use on a future cruise booking. FCC is valid for sailings departing until December 31, 2022. For all bookings in 2022, standard cancellation policies apply. A 100 per cent refund is also available.
Hurtigruten expanded its Norwegian coastal sailings to five vessels in January to serve local and freight traffic for residents of Norway.
Expedition voyages are cancelled until May, while voyages aboard MS Roald Amundsen are cancelled until July.
Marella Cruises has cancelled all European sailings until May 16.
MSC Cruises has suspended cruise operations until May 31 for its Caribbean voyages from North America aboard MSC Divina, MSC Meraviglia and MSC Armonia and MSC Orchestra in South Africa until November.
The line restarted limited Mediterranean cruises aboard MSC Grandiosa on January 24. Sailings in Greece aboard MSC Magnifica are now paused until April 29.
Norwegian Cruise Line has suspended operations until the end of May 2021, with a planned restart date of June 1.
Oceania Cruises has cancelled all cruises until May 31.
P&O Cruises has cancelled all international cruises until September. It is scheduled to restart domestic UK cruises in April.
Paul Gauguin Cruises has suspended sailings until June 5.
Ponant has suspended all cruises up to April 2021.
Princess Cruises has cancelled cruise holidays sailing the Caribbean, California Coast, Mexico and Mediterranean until June 30.
The affects the following voyages: Caribbean Princess (seven-night Western and Eastern Caribbean cruises); Enchanted Princess (seven-night Mediterranean & Adriatic, seven-night Western Mediterranean, and 14-night Western Mediterranean & Adriatic Medley); Ruby Princess (seven-night Classic California Coast, seven-night Mexican Riviera, and five-night Cabo San Lucas Getaway sailings).
For guests booked on a cancelled voyage, Princess will offer to move guests to the equivalent cruise in 2022. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 voyage. Alternatively, guests can choose a future cruise credit (FCC) equivalent to 100 per cent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10 per cent of the cruise fare paid (minimum £25 or a full refund to the original form of payment).
For guests currently booked on a cancelled voyage where there is no matched cruise available in 2022, guests will automatically receive a refundable future cruise credit (FCC) equivalent to 100 per cent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10 per cent of the cruise fare paid (minimum £25). Alternatively, guests can request a full refund to the original form of payment.
FCCs can be used on any cruises booked by and sailing by December 31, 2022.
Regent Seven Seas Cruises has suspended its global cruise operations until May 31.
Riviera Travel has cancelled all cruises until May 17.
Royal Caribbean International has cancelled all sailings until April 30, excluding sailings from Singapore on Quantum of the Seas and Spectrum of the Seas from China.
Saga has cancelled all cruises on Spirit of Discovery until June 27 and the new Spirit of Adventure until July 26.
Seabourn has paused global operations, with Seabourn Encore cancelled until May 28; Seabourn Quest until November 6 for voyages longer than seven days and calling at a US port; Seabourn Sojourn until May 24, including the 2021 World Cruise; Seabourn Odyssey until November 5, apart from seven-day Alaska/British Columbia and Pacific Coast sailings; all 2021 Alaska sailings on Seabourn Ovation are cancelled.
In addition, the line has announced a further delay to its new purpose-built expedition vessel, Seabourn Venture, until December.
Silversea has suspended sailings until the following dates: Silver Cloud (May 5); Silver Wind (November 20); Silver Shadow (May 15); Silver Spirit (May 5); Silver Muse (May 20); Silver Whisper (June 20); Silver Explorer (May 28); Silver Moon (May 4); Silver Dawn (November 9); Silver Origin (May 1).
Titan has suspended all tour and cruise departures until April 30.
Uniworld has suspended all river cruises until April 2021.
Viking has suspended all ocean and river cruises until May 31, 2021.
For passengers booked on one of the canceled sailings, Viking is offering future cruise credit of 125 per cent of the fare paid, or a refund equal to the amount paid. Passengers have 24 months to use their FCC. If passengers opting for FCC are then unable to use their voucher, Viking will automatically send a refund equal to the original amount paid.
Virgin Voyages has postponed the inaugural season of its first ship Scarlet Lady until June 30 and for its second ship, Valiant Lady, until November 14.
Those booked on a cruise that has been cancelled can opt for 200 per cent in future cruise credit (FCC) which can be applied to another sailing, up to $500 in onboard credit, or 100 per cent refund, plus 25 per cent FCC on the value paid to use for a future booking. Bookings made prior to December 10, 2021 for sailings in 2021 and 2022 will be eligible for cancellation up to 48 hours in advance, with a full credit given.
Windstar has suspended all cruise operations. Wind Spirit will resume sailing on June 10; Star Breeze (June 19); Wind Star (June 19); Wind Surf (June 29); Star Legend (July 4); Star Pride (July 14).
Guests on cancelled cruises receive the choice of a future cruise credit valued at 125 per cent of all monies paid to Windstar Cruises or a refund equal to the amount paid on the Windstar booking. Guests have 24 months to book and embark on any available Windstar cruise using their future cruise credit. In addition, Windstar has launched a new Travel Assurance Booking Policy, which is applicable to new and existing cruises departing until December 31, 2021. Travellers who cancel a cruise booking up to 15 days prior to departure will receive a 100 per cent future cruise credit to be used on another Windstar departure within one year of the issue date of the credit. The offer is for cruise fares only.